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what is a standard operating procedure a standard operating procedure or sop is a set of step-by-step instructions that outline how tasks in a business can be carried out to improve efficiency safety and overall performance while ensuring consistent quality control in this video we'll take a look at some of the benefits of having standard operating procedures in place and the types of industries that use them sops are often used in a workplace to guide employees through performing critical procedures that may affect their safety and or the quality of the intended output standard operating procedures can be documented in different formats such as a checklist a flow chart or step-by-step instructions let's take a look at four key benefits of using sops one it creates a safer workplace sops can be used as safety inspection checklists this helps avoid risks and hazards that could potentially harm employees or customers two it helps businesses stay compliant with regulatory standards a standard operating procedure can be a documented record of the procedures followed and shown as proof of compliance with government or organizational standards three it allows you to build a team of highly trained professionals sops can be used as training materials for workers to ensure that job expectations are met four it helps organizations achieve repeatability implementing sops into workflows helps nurture good operating habits allowing teams to sustain good results consistently which industries use sops from daily operations to managing complex procedures virtually every industry uses sops here are a few examples hospitality hotels use sops to ensure they provide an excellent customer experience by keeping all staff aligned with quality and standards procedures this includes things like food preparation and proper housekeeping healthcare sops are vital in ensuring patient care and safety during surgical procedures following an inaccurate standard operating procedure or missing it all together could lead to serious or fatal problems manufacturing production lines often involve the use of heavy equipment and machinery using sops can help prevent production errors or on-site injuries food manufacturers for example use sops for the handling processing storing and packing of food products sops are important documents that a business should maintain well creating them can sometimes be overwhelming especially for businesses with many processes in place using a software solution like iauditor can help create use and store sops more effectively explore a range of free customizable sop templates with iauditor today [Music] you