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what is an sop and how is it different from a process these are two terms that you hear interchanged a lot a sop or a standard operating procedure and a process as in the systems and processes in your business so we at train you'll say these things a lot and you might hear them interchangeably but they're actually a little bit different so i want to take the time to describe how an sop is different from a process so first an sop or standard operating procedure has a lot of detail to it you can hear in the name that it is a standardized procedure which means it's been done the same way over and over again and so any way that you operate anything that you do has a step-by-step procedure to it and when you take the time to detail that out spell that out in an sop you're creating basically a recipe for a standardized result the way that something should be done now a process sounds similar but when people talk about processes they often could just be workflows it could be bubbles that are connected boxes that are connected in a flow chart or just the high level way that you might do something and it leaves a lot of room for interpretation so often processes could be used again at a high level when you're outlining something or maybe in the early stages of formalizing something because you don't yet have all the details so maybe it's an unproven process or it's a process that leaves a little bit open to interpretation but once you've fully defined that process and you've created the concrete outcome for how that process should result then you create the standard operating procedure which really leaves no room for error so hopefully that defines the difference between an sop and a process