Ways to increase sales and profitability for customer service

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hello I'm Brian Tracy and today I want to give you ten ways to increase profits in your business dedicate yourself to serving your customers and your sales will take care of themselves a general rule in your financial success in business is that you cannot increase profits directly only indirectly you cannot just say that you are going to increase profits of your business without some specific strategy to do it the only thing that you can't do to increase profits is to improve the variables that ultimately determine your level of profitability when you improve these 10 variables about your business you will increase profits and affect your bottom line if you implement just one of these ideas in your business you will increase your profits the first thing you can do to increase your profits is to increase your lead generation this is the process that you use to attract interested prospects to your business if 5 out of 10 prospects who come to your place of business end up buying from you and you can increase the number of people coming from 10 to 15 you can increase your profits by 50 percent Wow the second is lead conversion this is the process by which you convert leads into paying customers this is the measure of the effectiveness of your sales efforts if you can increase your conversion rate from one out of ten to two out of ten you can double your sales and double your profits improving your ability to sell and convert interested prospects into paying customers is one of the most important things you can do and there's no replacement for ongoing sales training both for you and for every single person who speaks to customers either live or on the phone look at every key result area in your sales process and seek ways to improve a little bit in each area a small improvement in key area can lead to an enormous improvement in overall sales results third is to increase your number of transactions the number of individual sales that you make to each customer that you acquire by increasing the frequency of purchase by 10% you increase your sales and increase your profits by the same percentage what are some of the things that you could do to get your customers to buy more from you and to buy more frequently fourth increase the size of your transactions the size of the sale and the profit that you earn from each sale you should be continually looking for ways to upsell each customer so that he or she buys more each time fifth you can increase your profit margin profit margin is the gross profit that you make from the sale of each product or service by continually seeking ways to raise the price or lower the cost of the product or service without decreasing the quality you can increase profits for each sale every dollar you raise a price if you hold your costs constant flows straight to the bottom line as profit every dollar you reduce in expenses if you hold sales and revenues constant also goes straight to the bottom line as a net profit 6 you can't reduce your costs to acquire a customer you should be continually seeking creative ways to improve your advertising and promotion so that it cost you less to buy each customer this can impact and increase profits of your business dramatically 7 you can increase your profits by increasing your referrals the customers who come to you as the result of referrals from your satisfied customers developing one or more proven referral systems for your business can have an inordinate impact on your sales and your business and will make you more money eighth you can eliminate costly services that you no longer need many companies get into a routine or rhythm offering expensive services to their customers that they could easily discontinue with no loss of customer satisfaction look at the little services that you offer to your customers is there anything that you could reduce or discontinue altogether without making your customer unhappy ninth you can reduce your break-even point this is the number of items that you must sell each month to break even or start making a profit you use this break-even point to evaluate the potential effectiveness of any advertising or any other expenses that you incur to increase sales every expense to increase profits must be seen as an investment with an expected rate of return that is greater than the cost finally you can raise your prices in many situations you can raise your prices by 5 percent or 10 percent without experiencing any market resistance if your products and services are of good quality and your people are friendly and helpful a small increase in your overall prices will not drive your customers away business and sales is moving faster today than ever before every day it becomes harder and harder to compete with your competition sometimes it can feel like you're fighting an uphill battle success in business often comes down to one factor how much value are you providing your customers with fortunately there are some things that you can implement immediately in your business to help set yourself apart create more value and generate more sales and these are 10 of them now I'd like to hear from you so my question today is which of these strategies will you implement first to increase profits in your business leave a comment below and I'll be sure to follow up with you thanks for watching and remember if you want to change your future take action and take action now if you enjoyed this video and feel it was valuable in teaching you about how to increase your profits in your business subscribe to my channel like this video and share this video with your friends don't forget to click the button on the screen for a free gift thanks again for watching