Template Library
Centralized, reusable templates with conditional fields let insurers standardize disclosures, reduce input errors, and ensure each product uses the correct regulatory language across states.
Evaluating signNow against iSales helps insurance teams choose a solution that balances compliance, integration with existing CRMs, and streamlined signature workflows to reduce processing time and operational risk.
Responsible for template management, role assignments, and retention policies. The Agency Admin configures signNow templates, enforces permission sets, and ensures documents meet regulatory and audit requirements across multiple producers and offices.
Handles customer-facing interactions and in-person or remote form completion. The Field Agent uses mobile signing, prefilled CRM fields, and offline capabilities to complete applications at the point of sale while maintaining correct disclosures and signatures.
Insurance organizations use eSignature and CRM integrations across teams to speed transactions and preserve compliance.
These groups rely on tools that integrate with policy administration systems and maintain legal audit trails for regulator review.
Centralized, reusable templates with conditional fields let insurers standardize disclosures, reduce input errors, and ensure each product uses the correct regulatory language across states.
Send identical documents to many recipients simultaneously with individualized fields populated from CSV or CRM data to streamline renewals and batch communications.
Automatic mapping between CRM fields and document fields reduces duplicate entry, ensures data consistency, and speeds submission back into policy systems.
Multi-factor, SMS, and knowledge-based authentication options increase signing confidence for high-value policies or regulated forms.
Detailed signer events, timestamps, and IP records provide an immutable history required for compliance and dispute resolution.
RESTful APIs enable deep integration with policy administration systems and automated document lifecycle management at scale.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Expiration Period | 30 days |
| Signer Verification Level | Multi-factor |
| Return-to-CRM Action | Attach PDF |
| Document Retention Policy | 7 years |
signNow supports modern browsers and native mobile apps so agents can sign and send documents from any device.
Ensure your organization keeps mobile OS and browser versions current and configures secure device policies to protect PHI and customer data when agents use mobile signing in the field.
A regional insurer replaced paper forms with signNow templates to standardize disclosures and capture signatures online.
Resulting in shorter turnaround and clearer audit records for compliance reviews.
An agency used signNow integrated with its CRM to collect agent contracts, W9s, and licensing documents via mobile links.
Leading to faster onboarding and fewer document gaps during audits.
| Criteria | signNow (Recommended) | iSales | Paper |
|---|---|---|---|
| Legally Binding Signatures | Limited | ||
| CRM Integration | |||
| Audit Trail | Limited | Manual | |
| Mobile Signing |
| Plan / Feature | signNow (Recommended) | iSales | DocuSign | Adobe Sign | OneSpan Sign |
|---|---|---|---|---|---|
| Free Trial | Yes | Yes | Yes | Yes | Yes |
| API Access | Yes | Limited | Yes | Yes | Yes |
| HIPAA Support | Optional | No | Optional | Optional | Yes |
| Bulk Send | Yes | No | Yes | Yes | Yes |
| Mobile App | iOS/Android | iOS/Android | iOS/Android | iOS/Android | iOS/Android |
| Custom Roles | Yes | Limited | Yes | Yes | Yes |