Unlock the Power of eSignature Legitimateness for Arbitration Agreements in the United Kingdom

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welcome back corporations over consumers that's the lesson consumer Advocates are taking away from a new Supreme Court decision it involves the fine print a lot of us gloss over when we buy products or Services here's on your sides Gary Harper Kathy Greiner was a DirecTV customer for five years until her equipment stopped working she was sent new equipment that she says was also faulty we had tried numerous things to get it to work and that we had even climbed up on the roof and adjusted the dish Kathy returned the new equipment and switched providers she thought the issue was over until they said that you're going to have a fee of a couple hundred two hundred forty dollars they took the money out of my account it just seemed wrong sauding early cancellation fees DirecTV said the two-year service commitment was in their agreement I never signed anything I never saw about anywhere Kathy filed a class action lawsuit saying the company failed to disclose early cancellation fees this was back in 2008 DirecTV asked the court to resolve the case through arbitration after seven long years of rulings and appeals the U.S Supreme Court ultimately ruled in favor of DirecTV Consumer Report says this has had sweeping implications for consumers arbitration deprives consumers of their right to a day in court challenge any corporate wrongdoing it leaves consumers without a lot of recourse Consumer Reports also says companies like DirecTV may have a motive for selling disputes through arbitration from 2004 through 2010 DirecTV assess early cancellation fees to more than 700 000 California subscribers totaling 82 million dollars during that same period they paid just sixteen thousand dollars to arbitration claimants they're lining their pockets while consumers can't fight back effectively it's outrageous DirecTV has since changed ownership but asked by Consumer Reports to comment on Kathy's case the company said this we offer multiple service options to meet customers preferences Kathy can't say whether she ever got her money back but says her claim was resolved I do feel that our hands are tied when we agree to these contracts I'm Gary Harper on your side