eSignature
Court-admissible electronic signatures with audit trail capturing signer IP, timestamps, and user actions to support ESIGN and UETA compliance in the United States.
When comparing signNow and iSales for eID-enabled signing, prioritize platforms that clearly document ESIGN/UETA conformity, provide strong audit trails, and offer configurable authentication to meet sector-specific rules such as HIPAA for health records or FERPA for education data.
An administrator who configures organization-wide settings, manages user provisioning and access control, and oversees retention and BAA administration. This role coordinates with legal and IT to ensure signing policies align with ESIGN, UETA, and internal security standards.
A compliance or privacy officer who defines authentication strength, documents retention schedules, and audits signature logs. They review audit trails and vendor contracts to ensure HIPAA, FERPA, or other sector requirements are met and can provide records for legal or regulatory requests.
Court-admissible electronic signatures with audit trail capturing signer IP, timestamps, and user actions to support ESIGN and UETA compliance in the United States.
Multiple signer authentication methods including email, SMS code, and knowledge-based options to meet varying identity assurance requirements.
Comprehensive, uneditable audit records that log every signing step, viewed document, and verification event for legal defensibility and internal review.
Prebuilt CRM connectors and REST API endpoints enabling automated send, status updates, and storing signed documents back into CRM records.
Reusable document templates with preplaced fields and merge capabilities to speed repetitive CRM-driven transactions and reduce manual errors.
Role-based access, configurable retention, encryption, and optional HIPAA configurations to align with organizational security policies.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signer Verification Method | Email + SMS code |
| Document Retention Policy | 7 years |
| Post-sign storage | Send PDF to CRM |
| Notification Webhooks | Enabled for status updates |
signNow supports signing and management via modern web browsers, native mobile apps for iOS and Android, and integrations that let CRMs like iSales launch signing flows from desktop and mobile.
For reliable compliance, use updated browsers or the official signNow apps and ensure mobile devices follow your organization's security policies and data protection settings.
A clinic integrates signNow with its patient CRM to collect consent forms and insurance authorizations quickly
Resulting in more accurate records and compliance with HIPAA-required logging and traceability.
A midsize sales team uses signNow within iSales to send quotes and contracts directly from opportunity records
Resulting in shorter sales cycles and a reliable audit trail for revenue recognition reviews.
| Capabilities and Availability Across Vendors | signNow (Recommended) | iSales | DocuSign |
|---|---|---|---|
| ESIGN/UETA compliance | Varies (CRM only) | ||
| Advanced eIDAS support | Limited | ||
| HIPAA-ready options | |||
| Bulk Send |
30–90 days for draft and pending documents
7 years for signed transactional records
10+ years for legally required documents
Daily backups with version history
Legal holds suspend deletion automatically
| Plan and Vendor Names | signNow (Featured) | iSales | DocuSign | Adobe Sign | HelloSign |
|---|---|---|---|---|---|
| Starting monthly price | From $8 per user billed annually | Contact sales for pricing and tiers | From $25 per user per month | Pricing varies by contract and use | From $15 per user per month |
| Included core features | eSign, templates, basic API access | CRM-focused sales features, variable eSign | eSign, advanced workflow, APIs | eSign integrated with Adobe PDF tools | eSign, templates, team features |
| API and developer access | Full REST API with SDKs and docs | API available with enterprise or add-on plans | Comprehensive API and developer center | APIs via Adobe Document Cloud services | Developer API with SDKs and docs |
| HIPAA and compliance options | Offers HIPAA-compliant configurations and BAA | Depends on CRM deployment; typically not | Supports HIPAA with Business Associate Agreement | Enterprise support for HIPAA under contract | Available for eligible plans with agreements |
| Enterprise support and SLA | Priority support and enterprise SLAs available | Contact sales for enterprise SLAs | Enterprise-grade SLA and support tiers | Enterprise SLAs with Adobe enterprise contracts | Enterprise support available on plans |