Discover the benefits of a hosted help desk for your business
See how it works!Click here to sign a sample doc
Award-winning eSignature solution
airSlate SignNow solutions for better efficiency
Keep contracts protected
Enhance your document security and keep contracts safe from unauthorized access with dual-factor authentication options. Ask your recipients to prove their identity before opening a contract to hosted help desk.
Stay mobile while eSigning
Install the airSlate SignNow app on your iOS or Android device and close deals from anywhere, 24/7. Work with forms and contracts even offline and hosted help desk later when your internet connection is restored.
Integrate eSignatures into your business apps
Incorporate airSlate SignNow into your business applications to quickly hosted help desk without switching between windows and tabs. Benefit from airSlate SignNow integrations to save time and effort while eSigning forms in just a few clicks.
Generate fillable forms with smart fields
Update any document with fillable fields, make them required or optional, or add conditions for them to appear. Make sure signers complete your form correctly by assigning roles to fields.
Close deals and get paid promptly
Collect documents from clients and partners in minutes instead of weeks. Ask your signers to hosted help desk and include a charge request field to your sample to automatically collect payments during the contract signing.
Collect signatures
24x
faster
Reduce costs by
$30
per document
Save up to
40h
per employee / month
Our user reviews speak for themselves
Kodi-Marie Evans
Director of NetSuite Operations at Xerox
Samantha Jo
Enterprise Client Partner at Yelp
Megan Bond
Digital marketing management at Electrolux
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Why choose airSlate SignNow
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Free 7-day trial. Choose the plan you need and try it risk-free.
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Honest pricing for full-featured plans. airSlate SignNow offers subscription plans with no overages or hidden fees at renewal.
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Enterprise-grade security. airSlate SignNow helps you comply with global security standards.
Your step-by-step guide — hosted help desk
Steps to use airSlate SignNow for your hosted help desk
- Open your web browser and navigate to the airSlate SignNow homepage.
- Create a new account with a free trial or log into your existing account.
- Select a document you wish to sign or send out for signatures and upload it.
- If you plan to use this document again, convert it into a reusable template.
- Edit your uploaded file by adding necessary fillable fields or inserting data as needed.
- Sign your document and create signature fields for the individuals who need to sign.
- Proceed by clicking 'Continue' to configure your eSignature invitation and send it out.
Using airSlate SignNow provides businesses with an impressive return on investment due to its comprehensive features relative to cost. It is designed for small to mid-sized companies, offering scalability and ease of use that meets diverse needs.
With transparent pricing and no unexpected fees, airSlate SignNow is an excellent choice for organizations looking for reliable support. Experience superior 24/7 assistance on all paid plans and start streamlining your document processes today!
How it works
Create your account
Send documents for signature
Manage and store signed documents
airSlate SignNow features that users love
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Get legally-binding signatures now!
FAQs
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What is a remote help desk job?
A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. -
Can you do help desk remotely?
A virtual help desk provides instant support without the need to wait for a support member to travel to the site of the issue. Remote help-desk technicians can easily figure out the issue virtually and offer resolutions without any downtime. -
Is a help desk like a call center?
The comparison between a help desk vs a call center is a little more distinct: a help desk is a problem-solving IT department, while a call center focuses on general customer service. Call center agents are not experts in IT and may refer a customer to the help desk as required. Focus on what you do best. -
What is a hesk?
Hesk is a web-based help desk solution centered on its ticketing system, which converts customer inquiries submitted via web forms or email into manageable tickets. This approach ensures organized tracking and resolution of support requests, making it particularly useful for small to medium-sized businesses. -
Is a help desk job stressful?
And make no mistake: Being an IT help desk agent is an extremely stressful, high-pressure job. -
Can IT support be done remotely?
Remote Support allows IT professionals to remotely connect to the devices of users or employees of a company , to diagnose and resolve technical problems. There is no longer a need for physical presence: therefore, time and money are saved and efficiency and productivity are improved.
What active users are saying — hosted help desk
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Frequently asked questions
What is a hosted help desk?
A hosted help desk is a cloud-based customer support solution that allows businesses to manage inquiries and service requests effectively. With airSlate SignNow, our hosted help desk solution provides tools for tracking, responding to, and resolving customer issues with ease, enhancing overall customer satisfaction.
How much does the hosted help desk cost?
The pricing for our hosted help desk solution varies based on the plan you choose, with options that cater to businesses of all sizes. We offer flexible pricing models to ensure you get the best value without compromising on features or support, making it an affordable choice for your team.
What features are included in the hosted help desk?
Our hosted help desk comes equipped with a range of features such as ticket management, real-time chat, and reporting analytics. These tools help streamline customer interactions, making it easier for your support team to resolve issues efficiently and quickly.
How does a hosted help desk benefit my business?
Implementing a hosted help desk can significantly improve your response times and customer satisfaction levels. By using airSlate SignNow's hosted help desk, your team can work more collaboratively and efficiently, allowing you to focus on providing exceptional service to your clients.
Is it easy to integrate the hosted help desk with other tools?
Absolutely! Our hosted help desk is designed to seamlessly integrate with various tools and platforms that you may already be using. This ensures that your customer support processes are streamlined and that you can maintain a cohesive workflow.
Can I customize my hosted help desk experience?
Yes, airSlate SignNow allows for customization of your hosted help desk features to suit your specific business needs. This includes configuring ticket fields, automated responses, and user roles, providing you with a tailored solution that addresses your support requirements.
What support options are available for the hosted help desk?
We provide comprehensive support for our hosted help desk users, including live chat, email support, and a detailed knowledge base. Our team is dedicated to helping you maximize the benefits of the hosted help desk and resolve any issues you may encounter promptly.
Is training available for using the hosted help desk?
Yes, airSlate SignNow offers training sessions and resources to help you and your team get the most out of your hosted help desk. These resources cover all aspects of the platform to ensure that your team feels confident and capable in managing customer support efficiently.