Integration APIs
Clearly defined REST or SOAP API specifications with versioning, rate limits, schema examples, and sandbox access to support secure integration with core banking systems and third-party services.
A clear RFP reduces procurement risk by aligning vendor responses with banking security, compliance, and integration needs, enabling objective scoring and faster decision-making.
Primary contact for the RFP process who coordinates vendor briefings, collects proposals, scores submissions, and negotiates commercial terms while ensuring compliance with institutional procurement policies.
Responsible for assessing vendor security posture, reviewing required controls such as encryption and logging, and validating that proposed solutions meet regulatory and internal audit requirements for handling customer financial data.
Procurement, security, IT architecture, compliance, and product owners typically collaborate to prepare and evaluate RFPs.
Final vendor selection is coordinated across these groups to ensure contract terms reflect technical, legal, and operational commitments.
Clearly defined REST or SOAP API specifications with versioning, rate limits, schema examples, and sandbox access to support secure integration with core banking systems and third-party services.
Support for enterprise authentication including SAML, OAuth2, single sign-on, multi-factor authentication, and fine-grained role-based access controls to meet bank security policies.
Data encryption at rest and in transit, field-level masking, tokenization options, and secure key management practices documented for regulatory review and audits.
Comprehensive, immutable audit trails for user actions and system events with exportable logs to support forensic analysis and regulatory inspection requests.
Defined uptime commitments, incident response times, escalation procedures, and measurable service-level credits for outages or degraded performance.
Availability of attestations such as SOC 2 Type II, penetration test reports, and documented processes supporting ESIGN and UETA applicability in the U.S. context.
Request native or connector-based integration that preserves document formatting, supports template synchronization, and enables collaborative editing with controlled access and version history.
Require connectors or APIs for Salesforce, Microsoft Dynamics, or similar CRMs to synchronize customer records, trigger workflows, and maintain secure mappings between identity and transaction data.
Demand secure connectors for enterprise cloud storage with configurable retention, access controls, and encrypted backups suitable for bank data policies.
Expect reusable, role-scoped templates with field locking, version control, and audit trail visibility to standardize documentation across products and branches.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Escalation Workflow | Two-step |
| Approval Routing | Role-based |
| Document Retention Period | 7 years |
| Audit Log Export | Daily CSV |
State supported platforms, browser versions, and minimum mobile OS requirements to ensure compatibility across bank channels.
Also require performance baselines for concurrent users, documented mobile SDKs, and backward compatibility guarantees to reduce integration effort and long-term maintenance risk.
A regional bank issued an RFP requiring strong API controls, customer authentication, and regulatory reporting capabilities.
Resulting in a vendor selection that reduced integration risk and supported phased rollout with defined compliance milestones.
A bank sought a borrower-facing loan origination system with fraud detection and document management requirements.
Leading to a contract that mandated periodic compliance attestations and measurable fraud reduction targets.
| Capability | signNow (Recommended) | DocuSign | Adobe Sign |
|---|---|---|---|
| eSignature legality | |||
| Bulk Send | |||
| API access | REST API | REST API | REST API |
| HIPAA support | Available | Available | Available |
30 calendar days
By end of open period
10 business days
30 calendar days
Minimum seven years
| Pricing Metric | signNow (Recommended) | DocuSign | Adobe Sign | Dropbox Sign | OneSpan |
|---|---|---|---|---|---|
| Starting price (per user/month) | $8–$15 | $25+ | $30+ | $15+ | $35+ |
| Free tier available | Limited | Trial only | Trial only | Limited | No |
| Enterprise authentication options | SAML, OAuth, MFA | SAML, OAuth, MFA | SAML, OAuth, MFA | SAML, OAuth | SAML, MFA |
| Document retention & backups | Configurable retention policies and backups | Configurable | Configurable | Configurable | Configurable |
| Compliance attestations | SOC 2, HIPAA support | SOC 2, HIPAA | SOC 2, HIPAA | SOC 2 | SOC 2, FIPS options |