A named super admin provides centralized control and accountability for user roles, security policies, and compliance procedures, reducing ambiguity in permissions and making audits more straightforward across the organization.
The Super Admin is a single, named account with global control over signNow tenant settings, user provisioning, role creation, and audit log access. This role is expected to manage security settings, approve integrations, and serve as the point of contact for compliance requests and incident response.
Delegated Admins have scoped administrative rights for specific teams or functions, allowing routine user management and template administration without exposing full tenant-wide control or sensitive billing and security configurations.
Organizations usually assign the super admin role to a senior IT, security, or compliance lead to centralize control and oversight.
Assigning the role to a senior, accountable individual clarifies escalation paths and supports auditability for legal and regulatory needs.
Granular role definitions let the super admin restrict or delegate specific capabilities such as template editing, sending limits, and user creation while preserving tenant-level security settings and auditability across the account.
A single, exportable audit trail records administrative actions, signing events, and permission changes, enabling the super admin to compile evidence for compliance reviews and incident investigations.
signNow supports SAML single sign-on and provisioning, allowing the super admin to integrate corporate identity providers and enforce centralized authentication and provisioning rules for all users.
The super admin can create delegated admin roles with limited scopes, enabling business units to manage templates and users without exposing tenant-wide administrative controls or sensitive security settings.
| Workflow Setting Name and Purpose | Configuration |
|---|---|
| Super Admin Assignment Policy | Single named account |
| Delegated Admin Scoping Rules | Department-level only |
| Authentication Enforcement | MFA required |
| Audit Log Retention Period | 7 years |
| Integration Approval Process | Admin sign-off required |
Ensure the super admin uses secure, supported platforms and up-to-date signNow clients for administrative tasks.
Prefer managed devices for administrative access, keep applications patched, and use corporate identity providers to centralize authentication and reduce the risk surface for the super admin account.
A hospital IT director designates a super admin to centralize signNow configuration and HIPAA controls
Resulting in clearer audit trails and simplified compliance reporting during reviews.
A university assigns a super admin to manage account-level retention and FERPA-related permissions
Leading to consistent record handling and reduced risk of improper disclosure across campuses.
| Feature and Compliance Comparison Criteria | signNow (Featured) | Adobe Acrobat Sign | DocuSign |
|---|---|---|---|
| Role Delegation Level | Granular | Limited | Granular |
| SAML SSO Integration | |||
| Audit Log Export | Comprehensive | Exportable | Comprehensive |
| Scoped Admins | Limited |
A Super Admin is an administration role in airSlate SignNow endowed with total access to all the documents, users, and information stored within an Organization. Assigning a Super Admin is only available to enterprise accounts.
To set up an enterprise account or a Super Admin role, please contact our Support Team.
Please note: One user can be an Admin/Super Admin of several Organizations. Also, one Organization can have multiple Super Admins or Admins.
