Dual factor authentication reduces credential-based fraud and demonstrates control over signer identity, which supports compliance and risk management for sensitive documents.
An IT Administrator configures authentication policies, integrates SSO or SAML providers, and maintains device and token inventories. They balance security settings with user experience and monitor logs for authentication failures and anomalies to maintain operational continuity.
Legal Counsel assesses identity and audit requirements for regulated transactions, documents retention, and admissibility. They confirm that dual factor configurations meet ESIGN and UETA expectations and document internal policies for signer authentication.
Organizations in regulated industries and teams handling sensitive records most often require an extra authentication factor.
Teams across legal, human resources, finance, and IT rely on additional verification to protect access and meet recordkeeping obligations.
Support for authenticator apps, SMS OTP, hardware tokens, and SAML SSO lets organizations select an appropriate verification method for different user populations and compliance needs without forcing a single approach.
Ability to apply MFA requirements per user group, role, document type, or template ensures that high-risk workflows receive stronger protections while routine approvals remain efficient for everyday users.
Comprehensive logging of authentication events, including timestamped second-factor verification and device details, provides evidence for audits and supports investigation of disputed transactions.
Secure fallback options such as backup codes or administrator-assisted verification reduce the chance of sign-off delays when signers lose access to their primary second factor.
| Feature | Configuration |
|---|---|
| Primary authentication method | Authenticator app |
| Secondary verification method | SMS OTP (optional) |
| Verification timeout window | 120 seconds |
| Enforcement scope | Templates and user groups |
| Audit logging level | Full event details |
Confirm supported browsers, mobile OS versions, and network constraints before enabling a second factor for users.
Ensure mobile device management and browser policies are aligned with authentication choices; test on representative devices to identify issues with push notifications, SMS delivery, or authenticator app behavior before broad rollout.
A hospital system required stronger signer verification for patient intake forms, using authenticator apps as the second factor
Resulting in clearer audit trails and stronger HIPAA-aligned access controls during remote signings.
A mortgage lender added SMS OTP and SAML SSO during remote closing to ensure signer identity for loan documents
Resulting in fewer closing delays, stronger lender confidence, and more defensible audit records under state and federal guidelines.
| Feature or criteria being compared | signNow (Recommended) | DocuSign | Adobe Sign |
|---|---|---|---|
| Two-factor methods supported by vendor | Authenticator app, SMS | Authenticator app, SMS | Authenticator app, SMS |
| SAML single sign-on availability | |||
| Hardware token support and integration | Limited support | ||
| Audit trail export options | Comprehensive export | Comprehensive export | Comprehensive export |
Easily move a document photo from your device’s storage to your airSlate SignNow account. The imported document can be quickly edited, transformed into a fillable form, and sent for eSignature directly from your smartphone or tablet.
Tap the plus icon in the bottom right corner of the airSlate SignNow mobile app’s home screen to bring up the upload menu.
Select Gallery in the menu and browse your device for the document image you need.
After you have selected the photo you need, it will open in the airSlate SignNow editor. You can add annotations and fillable fields to it by using the tools at the bottom of the screen.
Once finished, tap the checkmark icon in the top right corner of the screen to save a document.
Enter the title of your document in the pop-up and hit Save.
The document you’ve just uploaded from your gallery will appear at the very top of your ‘recents’ list, inside the Documents folder.
