eSignature
Legally binding electronic signatures with field placement, reusable templates, and Bulk Send options for mass distribution tailored to government forms and approvals.
Both solutions can produce records that meet U.S. electronic signature laws such as ESIGN and UETA, but agencies should verify specific certifications and contractual terms for HIPAA, FERPA, or other sector-specific requirements.
Records Managers oversee retention schedules and ensure signed documents comply with agency policies. They configure retention tags, export rules, and audit log review processes to support legal and transparency obligations across departments.
Case Workers prepare forms, send signature requests, and attach completed documents to case records in the CRM. They rely on templates, field validation, and clear signing instructions to minimize processing delays and maintain accurate records.
Legally binding electronic signatures with field placement, reusable templates, and Bulk Send options for mass distribution tailored to government forms and approvals.
Create and manage team templates for frequently used government forms with role-based access and version control to reduce preparation time and maintain consistency.
Multiple signer verification methods including email links, SMS codes, and advanced identity checks to match required assurance levels for public records.
Comprehensive, time-stamped audit logs showing signer actions, IP addresses, and event history to support chain-of-custody and compliance reviews.
REST API for embedding signing, managing users, and automating document workflows with CRM systems and internal applications used by government agencies.
Encrypted document storage with retention metadata and export options compatible with government records management policies.
Two-way integration allows importing documents from Drive, preparing templates, and saving signed documents back to a specified Drive folder while preserving metadata for records management.
Direct import and export support lets agencies use existing Dropbox repositories as source documents and store completed signed PDFs in designated department folders.
Integration enables attaching signed documents to contact or project records, triggering follow-up tasks or updating status fields within the CRM for case tracking.
Reusable, versioned templates with pre-defined fields, conditional logic, and role assignments reduce errors and ensure consistent completion of government forms.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signing Order | Sequential |
| Retention Tagging | Records classification |
| Notification Channels | Email only |
| Archive Location | Secure cloud |
signNow and Insightly are accessible from modern browsers and mobile apps; confirm browser compatibility and mobile OS support before deploying for government teams.
For government deployments validate network access, single sign-on compatibility, and any required mobile device management policies to ensure authorized access and secure document exchange across desktops, tablets, and smartphones.
A county procurement office digitized vendor award forms to reduce processing time and maintain a secure audit trail
Resulting in faster contract execution and clearer compliance records.
A state agency migrated intake forms to an eSignature-enabled workflow to protect sensitive applicant information
Leading to improved data protection and auditable sign-off for eligibility determinations.
| Feature | signNow | Insightly |
|---|---|---|
| Federal compliance support | ||
| Bulk Send | ||
| Native eSignature | Limited | |
| Advanced APIs |
Capture event time on signature completion.
Daily incremental backups.
Apply agency retention policy.
Suspend deletion on hold.
Quarterly audit checks.
| Attribute | signNow (Recommended) | Insightly | Compliance | Typical Cost |
|---|---|---|---|---|
| Plan tiers | Business, Business Premium, Enterprise | Plus, Professional, Enterprise | ESIGN and UETA | From $8/user/month |
| API access | Available on Business Premium and Enterprise | Available on higher tiers | Varies by plan | Varies by contract |
| HIPAA readiness | Business and Enterprise support HIPAA via BAA | Requires third-party integration | Requires BAA | May incur extra fees |
| Bulk sending | Supported in applicable signNow plans | Not a core Insightly feature | Useful for mass notices | Cost depends on volume |
| Support and SLA | Standard support; enterprise SLA available | Support tiers by plan | Enterprise SLAs available | Prices vary by contract |