Template fields
Customizable invoice fields let you add CPT/HCPCS, modifiers, units, and billing notes to standardize charge capture across clinicians.
A simple blank invoice reduces entry errors, speeds claims submission, and creates a uniform record for patients and payers while simplifying electronic signature and record retention processes.
Responsible for overseeing billing operations, the practice manager configures invoice templates, sets billing workflows, and coordinates with billing staff and external payers to ensure claims are accurate and timely.
The billing specialist populates invoices with procedure codes, verifies insurance eligibility, submits claims electronically, and follows up on denials, using templates to reduce repetitive data entry and errors.
These users benefit from consistent templates that integrate with practice management systems and support secure digital workflows.
Customizable invoice fields let you add CPT/HCPCS, modifiers, units, and billing notes to standardize charge capture across clinicians.
Libraries of common CPT and HCPCS codes help reduce entry errors and speed invoice completion for frequent procedures and visits.
Integrated eSignature support captures patient or guarantor consent, with timestamps and signer authentication to support legal validity.
Immutable event logs record who edited, viewed, and signed the invoice, with timestamps for audits and payer disputes.
Connects invoices to the electronic health record or practice management system so billing data syncs with patient charts and claims.
Options for encrypted email, secure download links, and access codes to ensure invoices reach recipients safely.
Integration with Google Docs and Drive enables saving, generating, and editing invoice templates in familiar apps while preserving access controls and version history.
Connectors to CRM and revenue cycle management software synchronize patient contact details, billing accounts, and invoice statuses for consistent collections and follow-up workflows.
Dropbox, Box, and similar storage integrations let practices archive signed invoices in their existing secure file repositories with retention policies.
REST APIs allow automated invoice generation, status checks, and retrieval of signed documents for custom integrations with scheduling or billing software.
| Setting Name | Configuration |
|---|---|
| Default reminder frequency in days | 48 hours |
| Signer authentication requirement and methods | Email or SMS 2FA |
| Document retention schedule for signed invoices | 7 years |
| Notification recipients for signed events | Billing and practice manager |
| Automatic archival destination and tagging | EHR folder with invoice tag |
Ensure devices run supported browser versions and use secure networks; mobile app installations provide additional offline and native signing capabilities for on-site workflows.
A solo primary care physician generates a blank invoice after a same-day telehealth visit to record services provided
Resulting in faster patient payments and clearer bookkeeping.
A two-physician clinic uses a blank invoice template during intake for out-of-network insurance situations
Leading to consistent statements and easier reconciliation during monthly billing cycles.
| Capability | signNow (Recommended) | DocuSign |
|---|---|---|
| HIPAA-compliant signing | ||
| Bulk Send | ||
| REST API availability | ||
| Mobile app support |
Issue invoices within 30 days of service
First reminder after 14 days, then 30 days
Submit claims within payer-defined timelines
Retain signed invoices for seven years
Conduct billing audits annually
| Plan / Feature | signNow (Recommended) | DocuSign | Adobe Sign | HelloSign |
|---|---|---|---|---|
| Starting monthly price (approx.) | $8 per user per month, billed annually | $10 per user per month, billed annually | $9.99 per user per month, billed annually | $15 per user per month |
| Free trial availability and length | Yes, 7-day trial | Yes, 30-day trial | Yes, 7-day trial | Yes, 14-day trial |
| HIPAA support and BAAs | BAA available for customers | BAA available for eligible plans | BAA available for enterprise | BAA available via enterprise |
| API access included | Included on business plans | Included with developer options | Included with enterprise plans | Available on business plans |
| Enterprise support options | Standard and enterprise support tiers available | Dedicated enterprise support and onboarding | Enterprise SLAs and support | Enterprise onboarding and priority support |