Audit Trail
Comprehensive, tamper-evident logs capturing signer identity, timestamps, IP addresses, and document hash verification for legal evidentiary support and forensic review.
A software design proposal for security documents technical choices, risk controls, and compliance measures to protect sensitive data and support procurement or approval processes. It clarifies authentication, encryption, audit capabilities, retention, and roles so stakeholders can evaluate security posture and legal compliance before deployment.
Responsible for defining encryption standards, authentication flows, and integration with the organization’s identity provider. They validate technical controls, run threat modeling for signing workflows, and ensure vendor solutions meet internal security baselines.
Reviews legal language, data processing agreements, and compliance assertions. They confirm that signature evidence, retention, and BAA or FERPA protections are contractually documented to reduce regulatory and contractual risk.
The document serves as a shared reference that reduces implementation gaps and speeds vendor evaluation while maintaining an auditable record of security decisions.
Comprehensive, tamper-evident logs capturing signer identity, timestamps, IP addresses, and document hash verification for legal evidentiary support and forensic review.
Support for email, SMS OTP, SAML/SSO, and optional knowledge-based verification to meet varying assurance levels and regulatory needs.
End-to-end encryption in transit and strong encryption at rest with key management controls to protect data confidentiality and integrity.
Granular permissions for template creation, sending, and admin duties so only authorized users can modify signing workflows and retention rules.
Robust REST API and webhook support to automate sending, receipt handling, and integrate with downstream archiving or case management systems.
Vendor compliance with relevant standards and availability of contractual BAAs or data processing agreements for regulated sectors.
Specify whether documents will be created and stored in Google Drive, how editing permissions are managed, and whether native add-ons or API-based sync is required to preserve signature metadata and audit logs.
Describe required CRM fields mapping, one-click send from records, and how signed documents will link back to accounts or opportunities while maintaining access controls and auditability.
Define storage locations, retention policies, and per-folder permissions so signed copies remain protected and backups follow the organization’s data residency and retention rules.
Clarify template versioning, approved field mappings, and role-based access so teams use consistent, audited agreement formats across departments.
| Setting Name | Configuration |
|---|---|
| Signing Order | Sequential or parallel |
| Reminder Frequency | 48 hours |
| Expiration Policy | 30 days |
| Authentication Level | SAML/OTP options |
| Retention Setting | 7 years |
Specify supported operating systems, browsers, and mobile platforms to ensure signers and administrators can access signing workflows without compromising security.
Also list minimum browser versions, required cookies or storage permissions, and corporate device policies to prevent unsupported clients from bypassing security checks and to guide IT provisioning.
A regional clinic detailed signing workflows and required BAAs in the design document to restrict PHI access and define retention.
Resulting in a signed BAA and faster vendor onboarding with verified HIPAA controls.
An academic office described FERPA and grant-data protections and specified identity verification for external collaborators before signature.
Leading to streamlined approvals and auditor-ready evidence of access controls and retention.
| Feature | signNow (Featured) | DocuSign | Adobe Sign |
|---|---|---|---|
| ESIGN/UETA Compliance | |||
| Audit Trail Details | Extensive | Extensive | Extensive |
| HIPAA Support (BAA) | |||
| Mobile App Availability |
Specify duration per document type and legal requirement.
Review security controls and vendor SLAs yearly.
Verify and renew BAA terms before expiration.
Maintain logs for forensic and legal needs.
Define notification windows and remediation deadlines.
| Feature/Plan | signNow (Featured) | DocuSign | Adobe Sign | Dropbox Sign | OneSpan |
|---|---|---|---|---|---|
| Free Trial | Free trial available | Free trial available | Free trial available | Free trial available | Contact sales |
| HIPAA/BAA Option | BAA available on plans | BAA available enterprise | BAA available enterprise | BAA available enterprise | BAA available enterprise |
| API Access | REST API included | Robust REST API | REST API available | REST API available | Enterprise API |
| Bulk Send / Mass Sign | Bulk Send available | Bulk Send available | Bulk distribution | Bulk send features | Enterprise batch signing |
| Target Customer | SMBs and enterprises | Broad enterprise focus | Enterprise and document workflows | SMBs and teams | Large regulated enterprises |