eSignature types
Outline accepted signature mechanisms such as basic electronic signatures, typed signatures, click-to-sign, and configurable advanced authentication for higher-risk transactions.
A banking-focused proposal aligns technical choices with regulatory expectations, clarifies authentication and retention requirements, and gives procurement and compliance teams a consistent format to evaluate eSignature and document workflow vendors.
Loan officers submit proposals for electronic signing to accelerate client approvals and document collection. They need clear signature flows, signer sequencing, and user-friendly interfaces that minimize client friction while preserving required disclosures and consent records.
Compliance managers review the proposal to confirm alignment with ESIGN, UETA, privacy obligations, and internal policies. They require detail on authentication, audit trails, retention schedules, and any third-party processing or subprocessor relationships.
Relationship managers, compliance teams, and operations staff rely on standard proposals to evaluate and approve digital signing workflows.
Use the same structured proposal across projects to speed reviews and reduce rework when addressing audit or regulatory questions.
Outline accepted signature mechanisms such as basic electronic signatures, typed signatures, click-to-sign, and configurable advanced authentication for higher-risk transactions.
Describe available MFA options including SMS OTP, email verification, knowledge-based questions, and SAML/SSO integration for corporate users.
Detail REST API capabilities, webhook events for status changes, payload formats, rate limits, and sample integration patterns with core banking systems.
Explain template versioning, variable fields, conditional logic, and approval flows to ensure consistent document presentation and reduce manual edits.
Specify audit trail content, export formats, retention controls, and reporting capabilities for regulatory reviews and internal audits.
Include expected throughput, bulk send capacity, concurrency limits, and vendor SLAs to support seasonal and peak transaction volumes.
Specify native or connector-based integration with the bank's CRM for pre-populating borrower data, synchronizing status, and storing signed artifacts in customer records.
Describe the required LOS integration points for pushing executed documents, retrieving borrower metadata, and triggering downstream processing after signature completion.
Define preferred storage targets and retention rules, whether using vendor-managed storage or pushing documents to the bank's secure cloud or on-prem archive.
List required templates—standard disclosures, promissory notes, account agreements—with field mappings, conditional clauses, and versioning controls for audit purposes.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signer Order | Sequential |
| Retention Policy | 7 years |
| Two-factor Authentication | Enabled |
| Bulk Send Limit | Per account quota |
Confirm supported user platforms and minimum client requirements to ensure consistent user experience and security across devices.
Include testing and compatibility notes for in-branch kiosks, shared workstations, and any browser extensions or mobile SDKs required for integrations.
A regional bank needed an eSignature workflow for consumer loan origination with identity verification and sequential approvals
Resulting in faster funding cycles and a verifiable audit trail for each loan file.
A commercial banking group required batch signing for account agreements with role-based signing order and storage policies
Leading to reduced manual processing, standardized records, and clearer compliance documentation for audits.
| Feature | signNow (Recommended) | DocuSign (Featured) |
|---|---|---|
| API Access | ||
| Bulk Send | ||
| Salesforce Integration | Native | Native |
| Audit Trail Retention | Customizable | Customizable |
Retain primary loan files for seven years after final payment or charge-off
Keep account agreements for at least six years following account closure
Preserve immutable audit logs for minimum seven years in readable format
Retain records for duration required by regulator plus one year
Regular backups with offsite replication and periodic restoration tests
| Plan / Vendor | signNow (Recommended) | DocuSign | Adobe Sign | PandaDoc | Dropbox Sign |
|---|---|---|---|---|---|
| Entry plan | Per-user subscription available | Per-user subscription | Included with Acrobat plans | Per-user subscription | Per-user subscription |
| API included | Yes, REST API available | Yes, REST API available | Yes, REST API available | Yes, REST API available | Yes, REST API available |
| Bulk Send capability | Bulk Send included in business tiers | Bulk Send available | Bulk send workflow available | Bulk send available | Bulk send available |
| HIPAA / BAA | BAA available on request | HIPAA-compliant options | BAA available for enterprise | Enterprise HIPAA options | BAA available for enterprise |
| Salesforce integration | Native Salesforce connector | Native DocuSign for Salesforce | Native Adobe Salesforce app | Native PandaDoc integration | Native Dropbox Sign app |
| Mobile apps | iOS and Android apps available | iOS and Android apps | iOS and Android apps | iOS and Android apps | iOS and Android apps |