Contact Import
CSV and directory imports let administrators bulk-add contacts, map fields to signNow properties, and streamline onboarding without manual entry during document workflows.
signNow maintains eSignature legal validity under ESIGN and UETA, and includes tools that reduce manual processing time; comparing contact management and pricing with Pipedrive clarifies which platform better aligns with document-centric processes and compliance needs.
Responsible for configuring account-wide settings, managing integrations and API keys, enforcing security policies, and overseeing backups and data retention. This role typically coordinates with legal and compliance teams to ensure that contact data handling meets regulatory obligations.
Maintains team contact lists, oversees organization records for accounts, and configures templates for contract workflows. The Sales Manager monitors usage, ensures contacts are up to date, and works with administrators to align permissions and reporting.
CSV and directory imports let administrators bulk-add contacts, map fields to signNow properties, and streamline onboarding without manual entry during document workflows.
Create persistent organization records to group contacts, store company-level metadata, and attach signed documents for consolidated record keeping across teams.
Send a single document to many recipients using contact lists and track delivery and signing status for each recipient individually within one bulk transaction.
Reusable document templates tied to contact and organization fields reduce repetitive setup and ensure consistent data population across signing workflows.
Granular role-based permissions control who can view, edit, or export contact lists and organization records to align with internal access policies.
Programmatic contact and organization management via REST API supports automated syncing with other systems and custom integrations for larger deployments.
Two-way connectivity with Google Docs and Drive allows contacts to populate document fields and enables saving signed contracts to Drive folders associated with organization records.
Native or third-party connectors let signNow sync contacts and organizations with CRMs, transferring signing status back to contact records to reduce duplicate data entry and manual reconciliation.
Dropbox and other cloud integrations attach signed documents to contact profiles and maintain centralized backups without re-uploading files for each organization.
Template-driven forms map contact and organization fields to document fields, cutting setup time and limiting errors for high-volume signing workflows.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signing Order | Sequential or parallel |
| Template Library Access | Team-only or global |
| Contact Import Source | CSV or API |
| Default Retention Period | 7 years |
signNow supports modern desktop and mobile browsers and native mobile apps for contact and organization management tasks.
For optimal performance, use updated browsers or the signNow mobile app, ensure network reliability, and confirm that any integrated CRM or cloud storage services meet compatibility and security requirements before syncing contacts.
Healthcare providers manage patient contact records and consent forms within signNow for secure eSignatures
Ensures HIPAA-aligned document handling, resulting in clearer audit trails and consistent consent capture.
Brokerages store buyer and seller organizations and contacts to attach purchase documents
Leading to faster closings and consolidated document storage for regulatory review.
| Feature | signNow (Recommended) | Pipedrive |
|---|---|---|
| Contact records per account | Unlimited | Unlimited |
| Organization records | ||
| Built-in CRM pipelines | ||
| Document attachment to contacts |
Daily incremental backups recommended
Annual policy review suggested
Immediately upon litigation notice
30 to 90 days depending on policy
Retain for required regulatory timeframe
| Plans and positioning | signNow (Featured) | Pipedrive | DocuSign | Adobe Sign | Dropbox Sign |
|---|---|---|---|---|---|
| Contact management included | Included in core plans, document-linked contacts | Native CRM contact management | Contact attachments available | Contact records attachment | Contact attachments available |
| Free plan availability | Limited trial only | Free tier with limited users | No free tier for full features | No free tier for full features | Limited free tier with restrictions |
| Bulk contact actions | Bulk import and Bulk Send in paid plans | Bulk import available | Bulk operations limited to enterprise | Enterprise features available | Bulk send available on paid tiers |
| CRM integration requirement | Optional CRM integration for two-way sync | Native CRM functionality | Third-party CRM connectors needed | Integrations available via Adobe ecosystem | Integrations via Dropbox or third parties |
| Typical pricing model | Per-user subscription with add-on features | Per-user CRM subscription | Per-user subscription tiers | Per-user enterprise licensing | Per-user subscription with tier limits |