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CONFIDENTIAL ANCHOR TENANT AGREEMENT This Anchor Tenant Agreement (this "AGREEMENT"), effective as of November 16, 1999 (the "EFFECTIVE DATE"), is made and entered into by and between America Online, Inc. ("AOL"), a Delaware corporation, with its principal offices at 22000 AOL Way, Dulles, Virginia 20166, and Bolt Media, Inc. ("INTERACTIVE CONTENT PROVIDER", "ICP" or "BOLT"), a Delaware corporation, with its principal offices at 304 Hudson Street, New York, New York 10013 (each a "Party" and collectively the "Parties"). INTRODUCTION AOL and ICP each desires that AOL provide access to the ICP Internet Site and ICP Programming through the AOL Network, subject to the terms and conditions set forth in this Agreement. Defined terms used but not otherwise defined in this Agreement shall be as defined on Exhibit B attached hereto. TERMS 1. DISTRIBUTION; PROGRAMMING 1.1 PROMOTION AND DISTRIBUTION. Beginning on a mutually agreed upon date(s) after the Effective Date, AOL shall provide ICP with the promotions set forth on Exhibit A-1 in accordance with the specifications set forth therein. The promotions described on Exhibit A-1 and any other promotions provided by AOL to ICP shall be referred to as the "PROMOTIONS." Except to the extent expressly described herein, the exact form, placement and nature of the Promotions shall be determined by AOL in its reasonable editorial discretion. 1.2 CONTENT. The ICP Internet Site and ICP Programming shall consist of the Content described on the programming plan attached as Exhibit A-2 (the "PROGRAMMING PLAN"). ICP shall inform AOL of relevant search terms and terminology associated with popular areas and functionality within the ICP Internet Site and ICP Programming for AOL's promotional and Content integration purposes. The inclusion of any additional Content within the ICP Internet Site and/or ICP Programming (including, without limitation, any features, functionality or technology) that is not in keeping with the Programming Plan and the relevant AOL policies set forth or otherwise referenced herein shall be subject to AOL's prior written approval. 1.3 LICENSE. ICP hereby grants to AOL for the Term a non-exclusive worldwide license to use, market, license, store, distribute, reproduce, display, adapt, communicate, perform, translate, transmit, and promote the ICP Internet Site, the ICP Programming and the Licensed Content (or any portion thereof) through the AOL Network as AOL may determine in its reasonable discretion in accordance with this Agreement, including without limitation the right to integrate Content from the ICP Internet Site and/or ICP Programming by linking to specific areas thereon, provided that the link to any such Content on the AOL Network shall conform to the specifications of an ICP Presence. 1.4 MANAGEMENT. ICP shall design, create, edit, manage, review, update (on a daily basis or as otherwise specified herein), and maintain the ICP Internet Site, ICP Programming and the Licensed Content in a timely and professional manner and in accordance with the terms of this Agreement and shall keep the Licensed Content current, accurate and well-organized at all times. ICP shall ensure that the Licensed Content within the ICP Internet Site and ICP Programming is equal to or better than the Content distributed by ICP through any other ICP Interactive Site in all material respects, including without limitation, quality, breadth, depth, timeliness, functionality, features, prices of products and services and terms and conditions, except to the extent inclusion of 2 such Content would otherwise violate this Agreement, provided that any changes to the ICP Internet Site, ICP Programming or the Licensed Content that are made to comply with this Section shall be subject to AOL's review and approval and the terms of this Agreement. Notwithstanding the foregoing or any term of this Agreement, such obligations to produce Content that is "equal to or better" than that of other ICP Interactive Sites [*] where such variations in the quality of ICP's Content are caused solely by the limitations of [*] AOL Member bandwidth, or any other feature of the applicable AOL Property; provided, however that upon the [*] set forth above, ICP will be obligated to include within the ICP Internet Site, ICP Programming and Licensed Content such previously excluded Content that is "equal to or better" than that of other ICP Interactive Sites. Except as specifically provided for herein, AOL shall have no obligations of any kind with respect to the ICP Internet Site or ICP Programming. ICP shall be responsible for any hosting or communication costs associated with the ICP Internet Site and ICP Programming, including, without limitation, the costs associated with (i) any agreed-upon direct connections between the AOL Network and the ICP Internet Site or ICP Programming or (ii) a mirrored version of the ICP Internet Site. AOL Members shall not be subject to a registration process (or any similar process) in order to access the ICP Internet Site, ICP Programming or the Licensed Content. [*]. In the event ICP fails to comply with any material term of this Agreement, including without limitation ICP's obligations under this Section 1.4 and Exhibit A-3, and ICP's promotional obligations under Section 2, AOL will have the right (in addition to any other remedies available to AOL hereunder), provided such failure to comply continues for more than [*] following notification by AOL, to decrease the promotion it provides to ICP hereunder and/or to decrease or cease any other contractual obligation of AOL hereunder until such time as ICP corrects its non-compliance, in which event AOL will be relieved of the proportionate amount of any promotional commitment made to ICP by AOL hereunder corresponding to such decrease in promotion. 1.5 CARRIAGE FEE. ICP shall pay AOL [*] as follows: 1.5.1 CASH PAYMENT. ICP shall pay AOL [*] as follows: ICP shall pay AOL [*] on the Effective Date and [*] on or before each of the dates that are three (3) months, six (6) months, nine (9) months, twelve (12) months, fifteen (15) months and eighteen (18) months respectively, after the Effective Date. 1.5.2 IN-KIND PROGRAMMING. ICP shall provide AOL with the equivalent of [*] made up of [*] (the "ICP In-Kind Commitments"). Without limiting any other rights or remedies available to AOL, AOL's distribution and Impressions commitments specified in Sections 1.1 and 1.6 herein are and will be contingent upon provision by ICP of the ICP In-Kind Commitments [*]. 1.6 IMPRESSIONS TARGET. AOL shall provide ICP with at least [*] Impressions during the Term from placement of ICP Presences on the AOL Network (the "IMPRESSIONS TARGET") substantially as follows: (a) at least [*] Impressions on the AOL Service, (b) at least [*] Impressions within Shop@AOL and (c) at least [*] Impressions elsewhere on the AOL Network as set forth in the carriage plan on Exhibit A. Any shortfall in Impressions from (a) above may be made up by over-delivery of Impressions in (c) above. AOL shall use commercially reasonable efforts to deliver the Impressions in equal amounts throughout the Term, subject to fluctuations in AOL Network usage. 2 3 In the event that the Impressions Target is not met (or will not, in AOL's reasonable judgment, be met) during the Term, then as ICP's sole remedy, upon mutual agreement of the Parties either (a) the Term shall be extended for up to six (6) months without additional carriage fees payable by ICP, (b) AOL shall provide ICP with the remaining Impressions in the form of advertising space within the AOL Network of comparable value to the undelivered Impressions (as reasonably determined by AOL) within contextually relevant areas of the AOL Network (e.g., the AOL Service music channel), or (c) some combination thereof. 1.7 MEMBER BENEFITS. ICP will generally promote through the ICP Internet Site any special or promotional offers made available by or on behalf of ICP through any ICP Interactive Site. In addition, ICP shall make reasonable efforts to promote through the ICP Internet Site special offers exclusively available to AOL Members ("AOL Exclusive Offers"). ICP shall feature at least one AOL Exclusive Offer for AOL Members (except as otherwise mutually agreed upon by the Parties) each month. ICP shall provide benefits to AOL Members, such as price discounts, product enhancement, unique service benefits, promotional offers, member of the day recognition and such other contests services and discounts as ICP may, in its sole discretion, decided to deliver from time to time. ICP will provide AOL with reasonable prior notice of AOL Exclusive Offers and other special offers and AOL shall make reasonable efforts to market the availability of such offers. 1.8 SITE AND CONTENT PREPARATION. ICP shall achieve Site and Content Preparation within [*] days after the Effective Date. "SITE AND CONTENT PREPARATION" shall mean that ICP shall have completed all necessary production work (including completion of all necessary training for AOL's proprietary "Rainman" publishing tool for the management of the message boards and chat rooms) for the ICP Internet Site, all ICP Programming and any other related areas or screens (including programming all Content thereon); customized and configured the ICP Internet Site, and all ICP Programming in accordance with this Agreement; and completed all other necessary work (including, without limitation, undergone all AOL site testing set forth on Exhibit F) to prepare the ICP Internet Site, all ICP Programming and any other related areas or screens to launch on the AOL Network as contemplated hereunder. In the event ICP has not achieved Site and Content Preparation for the (a) ICP Internet Site within [*] days after the Effective Date and (b) ICP Programming for message boards and chat within [*] days after the Effective Date (provided that ICP uses reasonable efforts to achieve Site and Content Preparation for this section (b) within [*] days after the Effective Date), then in addition to any other remedies available, the Impressions Target set forth in Section 1.6 shall be reduced on a pro rata basis based on the number of days after such [*] and [*] day periods that ICP achieves Site and Content Preparation divided by [*]. In the event ICP has not achieved Site and Content Preparation within [*] days after the Effective Date, then in addition to any other remedies available, AOL shall have the right to terminate this Agreement by giving ICP written notice thereof. If ICP is delayed in achieving Site and Content Preparation due to any delay by in performing its obligations or exercising its approval rights under this Agreement, then the [*] day and [*] day periods referenced in this Section shall each be extended by the amount of time of ICP's delay solely attributable to such delay by AOL. 1.9 EXCLUSIVITY. During the Term, ICP shall not enter into any arrangements (written or otherwise) substantially similar in nature to this Agreement with any third party Interactive Service. During the Term and for the twelve (12) month period after the expiration or other termination of the Term, ICP shall not become an Internet service provider. 1.10 TEEN POLICIES: The Parties agree that the entire ICP Internet Site and all ICP Programming is designated as Content targeted to Young Teens (children ages 13 - 15) and/or Mature Teens (16 - 17). ICP shall ensure that all Content distributed on or through the ICP Internet Site and all ICP Programming complies with any relevant AOL policy (e.g., Young Teens, Mature Teens) including any viewruling obligations. 3 4 2. CROSS-PROMOTION 2.1 COOPERATION. Each Party shall cooperate with and reasonably assist the other Party in supplying material for marketing and promotional activities. 2.2 PRIMARY SITE. ICP shall include a prominent, actionable promotional button (at least 90 x 30 pixels or 70 x 70 pixels in size) appearing on the first screen of the Primary Site (the "AOL PROMO"), to promote the following AOL products or services: [*] (to the extent the Parties agree to an arrangement therein) and [*], or other such products and services as may be mutually agreed upon by the Parties. AOL shall provide the creative content to be used in the AOL Promo subject to the approval of ICP, which approval shall not be unreasonably withheld or delayed. ICP shall post (or update, as the case may be) the creative content supplied by AOL within the spaces for the AOL Promo within five days of its receipt of such content from AOL. Without limiting any other reporting obligations of the Parties contained herein, ICP shall provide AOL with monthly written reports specifying the number of impressions to the pages containing the AOL Promo during the prior month. In the event that AOL elects to serve the AOL Promo to the Primary Site from an ad server controlled by AOL or its agent, ICP shall take all reasonable operational steps necessary to facilitate such ad serving arrangement, including, without limitation, inserting HTML code designated by AOL on the pages of the Primary Site on which the AOL Promo will appear. In addition, within each ICP Interactive Site, ICP shall provide prominent promotion for the keywords associated with the ICP Internet Site. 2.2.1 AOL COMPONENT PRODUCTS. To the extent ICP offers or promotes any products or services similar to AOL's component products and services (including the AOL Tools listed in Section 5.2(c)) ([*] (a) specific products and services which ICP has written agreements to promote on the Primary Site as of the Effective Date and (b) ICP-only branded products and services), ICP shall provide equal or greater promotions for such AOL-designated products. Notwithstanding the generality of the foregoing, ICP will promote a co-branded version of AOL Instant Messenger ("AIM") as ICP's exclusive instant messaging service on the Primary Site and, during registration and within member profiles on the Primary Site, ICP shall include a default option for users to provide their AOL screen names and/or AIM screen names. In the event that AOL develops or acquires any additional component products or services during the Term or any extension thereof, ICP shall [*] to provide the promotion set forth in this Section 2.2.1 for such newly developed or acquired AOL products or services. 2.3 OTHER MEDIA. [*] ICP's written contractual arrangements with third parties as of the Effective Date prohibiting ICP from fulfilling its obligations under this Section 2.3, in [*] of ICP's television, radio, print and "out of home" (e.g., buses and billboards, point of purchase and other "place-based" promotions) advertisements and in any publications, programs, features or other forms of media over which ICP exercises at least partial editorial control, ICP will include specific references or mentions (orally where possible) of the availability of the ICP Internet Site through the AOL Network. Such references or mentions shall be at least as prominent as any references that ICP makes to any ICP Interactive Site (by way of site name, related company name, URL or otherwise). Without limiting the generality of the foregoing, ICP's listing of the "URL" for any ICP Interactive Site will be accompanied by an equally prominent listing of the "keyword" term on AOL for the ICP Internet Site, which listing shall conform to the keyword guidelines attached hereto as Exhibit F. All such references or mentions of AOL, and the use of AOL's trademarks, trade names and service marks in connection therewith, shall be in accordance with Section II of Exhibit C. 2.4 PREFERRED ACCESS PROVIDER. When promoting AOL, ICP shall promote AOL as the preferred access provider through which a user can access the ICP Internet Site (and ICP shall not 4 5 implement or authorize any other promotions on behalf of any third parties which are inconsistent with the foregoing). 3. REPORTING; PAYMENT. 3.1 AOL USAGE REPORTING. AOL shall make available to ICP a monthly report specifying for the prior month (changing to weekly if such reports become generally available during the Term) aggregate usage and Impressions with respect to ICP's presence on the AOL Network, which are similar in substance and form to the reports provided by AOL to similarly situated AOL content partners. 3.2 ICP INTERNET SITE REPORTING. ICP will supply AOL with monthly reports that reflect total impressions by AOL Members to the ICP Internet Site during the prior month, the aggregate number of and aggregate dollar value associated with all transactions involving AOL Members and any registration information obtained from AOL Members at the ICP Internet Site during the period in question. ICP represents that all URLs related to the ICP Internet Site are listed on Exhibit A-2 and ICP shall provide AOL with an update of such list promptly upon any change thereto. 3.3 PROMOTIONAL COMMITMENTS. ICP shall provide to AOL a monthly report documenting its compliance with any promotional commitments it has undertaken pursuant to this Agreement substantially in the form attached as Exhibit D hereto, and ICP shall provide AOL with impressions data with respect to the promotions on the Primary Site specified in Section 2. 3.4 ADVERTISING. ICP shall provide monthly aggregate information to AOL regarding (i) AOL Advertisements (as defined below) sold by ICP or its agents and (ii) all advertising or promotional activity on the ICP Internet Site. ICP shall indicate the name and products of such advertisers. 3.5 WIRED PAYMENTS. All payments by ICP hereunder shall be paid in full in U.S. funds wired to the "America Online" account, [*] at the Chase Manhattan Bank, 1 Chase Manhattan Plaza, New York, New York 10081 [*], or such other account of which AOL shall give ICP written notice. 4. ADVERTISING AND MERCHANDISING 4.1 AOL NETWORK ADVERTISING INVENTORY. AOL owns all right, title and interest in and to the advertising and promotional spaces within the AOL Network including, without limitation, the AOL Frames and shall have the right to all revenues generated therefrom. The specific advertising inventory within any such AOL forms or pages shall be as reasonably determined by AOL. ICP owns all right, title and interest in and to the advertising and promotional spaces within the Primary Site, the ICP Internet Site and any other linked ICP Interactive Site and shall have the right to all revenues generated therefrom. 4.2 ICP SALE OF ADVERTISEMENTS. ICP shall have the [*] right [*] to license or sell Advertisements in or through the ICP Internet Site ("AOL ADVERTISEMENTS"), subject to such AOL-standard restrictions as AOL may disclose in writing to ICP and shall have the right to all revenues therefrom. 4.3 INTERACTIVE COMMERCE. Any merchandising permitted hereunder by ICP shall be subject to the terms and conditions of the Shopping Channel Promotional Agreement attached hereto as Exhibit G and shall only be conducted through the Merchant Site (as defined in Exhibit G). 5. CUSTOMIZED ICP PROGRAMMING AND ICP INTERNET SITE 5.1 PRODUCTION; PERFORMANCE. ICP shall optimize all ICP Programming and the ICP Internet Site for distribution hereunder according to AOL specifications and guidelines (including, without 5 6 limitation, any HTML publishing guidelines) and the Operating Standards set forth on Exhibit E attached hereto. 5.2 CUSTOMIZATION. ICP shall customize all ICP Programming and the ICP Internet Site for AOL Members as follows: (a) The ICP Internet Site shall be a [ * ] ICP shall customize and co-brand the ICP Internet Site and ICP Programming for distribution over the AOL Properties listed in Exhibit A-1 using AOL's design guideline templates and co-branding requirements, including by (x) [ * ] and (y) [ * ] In addition, ICP shall comply with any customization and co-branding requirements set forth on Exhibit A. ICP shall make reasonable changes to the customization and/or co-branding of the ICP Internet Site and ICP Programming to conform to the standard requirements of any AOL Property or otherwise reasonably requested by AOL during the Term. (b) ICP shall ensure that AOL Members accessing the ICP Programming or linking to the ICP Internet Site do not receive advertisements, promotions or links (i) for any entity reasonably construed to be in competition with AOL or the applicable AOL Property, (ii) in a category in which AOL or the applicable AOL Property has an exclusive or other preferential relationship, or (iii) otherwise in violation of the applicable AOL Property's then-standard advertising policies in each case solely to the extent that ICP has been [*] conflicts and policies in writing by AOL. ICP shall ensure that all Advertisements sold by ICP or its agents comply with all applicable federal, state and local laws and regulations. (c) Within the ICP Internet Site and ICP Programming, ICP shall use (and AOL shall provide and grant to ICP, free of charge, all rights necessary to use) AOL's tools and technology ("AOL TOOLS") for all community and communications utilities and functionality (including, without limitation, chat, message boards, web page community services such as AOL Hometown, IP telephony, email, address book, web-based greeting cards and instant messaging); any registration or similar processes permitted hereunder; navigation services (e.g., search and directory products, classified listings, white pages and yellow pages); personalization services (e.g., Suitcase, hosting, data exchange, personalized news service, personal finance services and calendaring); commerce/content aggregation services (e.g., Shop@AOL and local content); audio and video streaming technology and content; and such other tools as may be necessary to provide a level of service and functionality comparable to the Primary Site or as may be mutually agreed upon by the Parties. (d) ICP may host all pages of the ICP Internet Site under the following co-branded domain name: aol.bolt.com. 5.3 LINKS ON ICP INTERNET SITE. The Parties will work together on mutually acceptable links (including links back to AOL) within the ICP Internet Site and ICP Programming in order to create a robust and engaging AOL member experience and the ICP Internet Site and ICP Programming that are customized for the AOL Service shall not contain any pointers or links to any other area on or outside the AOL Network without AOL's prior written consent, other than standard advertising that otherwise complies with this Agreement. 6 7 5.4 REVIEW. ICP shall allow appropriate AOL personnel to have reasonable access to all ICP Programming and the ICP Internet Site from time to time for the purpose of reviewing such sites to determine compliance with the provisions of this Section 5. 6. TERM, TERMINATION, PRESS RELEASES. 6.1. TERM. Unless earlier terminated as set forth herein, the initial term of this Agreement shall commence on the Effective Date and expire twenty six (26) months from the Effective Date. AOL shall have the right to extend this Agreement for one additional six-month period (the "EXTENSION TERM") solely with respect to the ICP Programming set forth in Exhibit A-2(c) and A-2(d). During the Extension Term, AOL shall pay ICP [ * ]% of Advertising Revenues (as defined in Exhibit B) and AOL may terminate the Agreement at any time upon [*] days prior written notice to ICP. During the Extension Term, (i) all references in the Agreement to the ICP Internet Site shall be deleted, (ii) ICP shall continue to receive "Powered by Bolt" promotion on all Bolt-monitored message boards and chats and (iii) the following Sections of the Agreement shall survive: 1.2, 1.3, 1.10, 4.1, 5.2(b), 5.2(c), 6.1, 7, the third bullet under Exhibit A-1I, A-2 "Overview", A-2(c), A-2(d), A-3, Exhibit B and Exhibit C. AOL shall exercise its renewal option under this Section 6.1 by providing ICP with written notice of such election no later than thirty (30) days prior to the expiration of the initial term. Upon the expiration or earlier termination of this Agreement, AOL may, at its discretion, continue to promote one or more "pointers" or links from the AOL Network to an ICP Interactive Site and continue to use ICP's trade names, trade marks and service marks in connection therewith (collectively, a "Continued Link"). The provisions of this Section 6.1 related to a Continued Link shall survive the completion, expiration, termination or cancellation of this Agreement. 6.2 TERMINATION FOR BREACH. Either Party may terminate this Agreement at any time in the event of a material breach by the other Party which remains uncured after thirty (30) days written notice thereof; provided, however, that AOL will not be required to provide notice to ICP in connection with ICP's failure to make any payment required under Section 1.5, and the cure period with respect to any scheduled payment shall be fifteen (15) days from the date such payment is due. 6.3 TERMINATION FOR BANKRUPTCY/INSOLVENCY OR CHANGES IN BUSINESS. Either Party may terminate this Agreement immediately following written notice to the other Party if the other Party (i) ceases to do business in the normal course, (ii) becomes or is declared insolvent or bankrupt, (iii) is the subject of any proceeding related to its liquidation or insolvency (whether voluntary or involuntary) which is not dismissed within ninety (90) calendar days or (iv) makes an assignment for the benefit of creditors. 6.4 PRESS RELEASES. Each Party will submit to the other Party, for its prior written approval, which will not be unreasonably withheld or delayed, any press release or any other public statement ("PRESS RELEASE") regarding the transactions contemplated hereunder. Notwithstanding the foregoing, either Party may issue Press Releases and other disclosures as required by law or as reasonably advised by legal counsel without the consent of the other Party and in such event, the disclosing Party will provide at least five (5) business days prior written notice of such disclosure. The failure to obtain the prior written approval of the other Party shall be deemed a material breach of this Agreement. Because it would be difficult to precisely ascertain the extent of the injury caused to the non-breaching Party, in the event of such material breach, the non-breaching Party may elect either to (a) terminate this Agreement immediately upon notice to the other Party, or (b) elect, as liquidated damages, to modify the Impressions commitment hereunder by fifteen percent (15%) (i.e., either an increase in the Impressions commitment if AOL has violated this provision or a decrease in the Impressions commitment if ICP has violated this provision). The Parties agree that the liquidated damages set forth in the preceding sentence are a reasonable approximation of the injury that would be suffered by the non-breaching Party. 7 8 7. TERMS AND CONDITIONS. The terms and conditions set forth on the Exhibits attached hereto are hereby made a part of this Agreement. IN WITNESS WHEREOF, the Parties hereto have executed this Agreement as of the Effective Date. AMERICA ONLINE, INC. BOLT MEDIA, INC. By: /s/ Jonathan R. Edsor By: /s/ Daniel Pelson ---------------------------- ----------------------------- Print Name: Jonathan R. Edsor Print Name: Daniel Pelson Title: Executive Director, Business Affairs Title: CEO Date: 11/30/99 Date: 12/1/99 8 9 EXHIBIT A EXHIBIT A-1: CARRIAGE PLAN I. AOL SERVICE - Permanent branded placements on the AOL Teens channel and Teens Real Life department main screens. - "Powered by Bolt" artwork in the Teens "Chat & Boards" area - "Powered by Bolt" promotion on all Bolt-monitored message board and chat areas - Featured content placement throughout Teen channel and other mutually agreed channels / departments based on AOL editorial decision II. SHOP@AOL (AOL SERVICE, NETSCAPE, AOL.COM AND COMPUSERVE) PLACEMENT WITHIN SHOPPING CHANNEL LEVEL OF PROMOTION --------------------------------- ------------------ Apparel / Boys - Teens Anchor Apparel / Girls - Teens Gold Sports & Outdoors / Shoes & Apparel Silver Audio Systems Silver III. MEDIA PLAN Online media schedule targeted to 18-24 year old AOL members in entertainment, music and mail sections of ICQ, Netcenter and Spinner/Winamp. EXHIBIT A-2: PROGRAMMING PLAN OVERVIEW Bolt will manage and monitor AOL Teens Channel message board areas and provide content written exclusively by teens. Bolt will create a "clean" version of the Primary Site that adheres to AOL teen content policies, and incorporate AOL user submissions into content development process. Bolt will feature "best" content as determined by Bolt's editorial decisions. Bolt will enable AOL to provide a stronger sense of community programming "by teens for teens." Bolt will also provide the back-end monitoring for expanded Teens Channel chat areas. PROGRAMMING REQUIREMENTS (a) Bolt will create a customized version of the Primary Site (per the co-branding, teen policies, etc. referenced in the Agreement) in HTML located at aol.bolt.com. (b) Bolt will provide the following specific content (updated on a regular basis) - A minimum of [ * ] pieces of community-driven content per week such as teen reviews (CDs, concerts, movies, video games, etc.), and member-written articles on teen lifestyle (style trends, dating, sports, money, teen-interest news features, school life, etc.) - A minimum of [ * ] original feature per month (such as the Bolt Virtual Corsage). (c) Bolt will monitor approximately [ * ] AOL Teens Channel message boards, each for a minimum of twelve (12) hours per day - Bolt will remove posts that violate TOS, reveal personal information, or are generally off-topic within twenty four (24) hours (see Exhibit A-3) - AOL will provide Bolt with guidelines for use in determining (i) what content should be removed; and (ii) a monitor's options / processes / tools for removing content and/or silencing 9 10 members. (see Exhibit A-3) - Basic requirements of Bolt's staff are outlined in Exhibit A-3. (d) Bolt will monitor / host a minimum of [*] chat rooms for the AOL Teens Channel according to the following schedule: - On Saturdays and Sundays, chat rooms must be staffed from 9AM to 1AM EST - On Weekdays from September to May, chat rooms must be staffed from 3PM to 1AM EST. - On Weekdays from June to August, chat rooms must be staffed from 9AM to 1AM EST (e) In general, the ICP Internet Site will live as a separate community from that found on the Primary Site, but will feature the same content features that are produced for the Primary Site and, within ninety (90) days after the Effective Date, will feature a percentage of AOL Member-generated content based on the number of submissions by AOL Members as follows: - If AOL Members make [*] submissions per day, then [*]% of the content on the ICP Internet Site will be AOL Member-generated content. - If AOL Members make [*] submissions per day, then [*]% of the content on the ICP Internet Site will be AOL Member-generated content. - If AOL Members make [*] submissions per day, then [*]% of the content on the ICP Internet Site will be AOL Member-generated content. - If AOL Members make [*] submissions per day, then [*]% of the content on the ICP Internet Site will be AOL Member-generated content. (f) Registration - User registration is a required part of Bolt's content development process. AOL will permit Bolt to solicit content from AOL Members and will grant a license for Bolt to use and post that content on the Bolt.com and ICP Internet sites. - AOL members will be identified on the aol.bolt.com site solely by their: - AOL Screen name - Gender - Birthday - Zip Code - Email Address - IM Address - AOL will integrate user profiles with Bolt.com to ensure AOL Members do not have to re-register to participate in the content development process at the users discretion. EXHIBIT A-3: MESSAGE BOARD AND CHAT ROOM MANAGEMENT REQUIREMENTS: MANAGEMENT TERMS AND REQUIREMENTS: Any Content submitted by ICP or its agents within message boards or any comparable vehicles will be subject to the license grant relating to submissions to "public areas" set forth in the AOL Terms of Service. ICP acknowledges that it has no rights or interest in AOL Member submissions to message boards within the AOL Network and that AOL owns all right, title and interest in and to the message boards and Content therein during and after the Term. AOL will grant Bolt the license to solicit content from AOL members which will be posted on the ICP Internet Site and the Primary Site. All content posted on pages within the ICP Internet sites will be the property of Bolt.com, and Bolt will give AOL a perpetual license to this content. ICP shall manage the message boards in accordance with a mutually agreed upon programming plan, AOL's Terms of Service and AOL's then current policies relating to message boards and member communications. In managing the message boards, ICP agrees to refrain from editing or altering any opinion expressed by an AOL Member, except in cases when ICP (i) has a good faith belief that the Content in question violates an applicable law, regulation, third party right or portion of AOL's Terms of Service or (ii) obtains AOL's prior approval. ICP shall retain adequate personnel to manage the message boards for at least twelve (12) hours per day (preferably afternoons and evenings) who (A) are at least 18 years of age, (B) are paid employees of ICP, (C) have passed a background check through an authorized organization (AOL may provided a recommendation if necessary) and (D) 10 11 have been adequately trained in, among other things, how to comply with AOL's monitoring and hosting standards for areas targeted toward young teens at no cost to ICP, and, at AOL's option, shall have undergone training acceptable to AOL at no cost to ICP (except for ICP's travel and lodging costs associated with such training). If at any time AOL notifies ICP that AOL is not satisfied that ICP is upholding AOL's standards or commercially reasonable policies and standards as determined by AOL in managing the message boards or managing the message boards and chat rooms in accordance with the Programming Plan, and ICP does not rectify the problems within thirty (30) days after receiving such notice, AOL may terminate ICP's management of the message boards and chat rooms and any Promotions associated therewith. CHAT ROOMS: On average, Bolt will provide one host per two (2) chat rooms. 11 12 EXHIBIT B -- DEFINITIONS DEFINITIONS. The following definitions shall apply to this Agreement: ADVERTISEMENTS. Promotions, advertisements, links, pointers and similar services or rights. ADVERTISING REVENUES. Aggregate amounts collected by AOL or AOL's agents, as the case may be, arising from the license or sale of Advertisements during the Alternative Extension Term through the message boards and chat areas set forth on the "carriage plan" in Exhibit A, less applicable Advertising Sales Commissions. ADVERTISING SALES COMMISSION. Actual amounts paid as commission to third party agencies in connection with sale of an Advertisement during the Alternative Extension Term through the message boards and chat areas set forth on the "carriage plan" in Exhibit A, or [ * ]% in the event that AOL sells the Advertisement directly and will not be deducting third party agency fees. AFFILIATE. Any agent, distributor or franchisee of AOL, or an entity that, directly or indirectly, controls, is controlled by, or is under common control with AOL, including any entity in which AOL holds, directly or indirectly, at least a nineteen percent (19%) equity interest. AOL INSTANT MESSENGER. The AOL-branded service, currently available through the Internet, that enables end-users of such service to exchange, in real-time, private, personalized messages with, and to monitor the online status of, other end-users of such service and AOL Members. AOL SERVICE. The standard narrow-band U.S. version of the America Online(R) brand service, specifically excluding (a) AOL.com(SM) and any other AOL Interactive Site, (b) the international versions of an America Online service (e.g., AOL Japan), (c) the CompuServe(R) brand service and any other CompuServe products or services, (d) Netscape Netcenter(TM) and any other Netscape(R) products or services, (e) "ICQ(SM)," "AOL NetFiND(SM)," "AOL Instant Messenger(SM)," "Digital City(SM)," "AOL NetMail(SM)," "Real Fans(SM)", "Love@AOL(SM)", "Entertainment Asylum(SM)," "AOL Hometown(SM)" or any similar independent product, service or property which may be offered by, through or with the U.S. version of the America Online(R) brand service, (f) any programming or content area offered by or through the U.S. version of the America Online(R) brand service over which AOL does not exercise complete operational control (including, without limitation, Content areas controlled by other parties and member-created Content areas), (g) any yellow pages, white pages, classifieds or other search, directory or review services or Content offered by or through the U.S. version of the America Online(R) brand service, (h) any property, feature, product or service which AOL or its affiliates may acquire subsequent to the Effective Date and (i) any other version of an America Online service which is materially different from the standard narrow-band U.S. version of the America Online brand service, by virtue of its branding, distribution, functionality, Content or services, including, without limitation, any co-branded version of the service and any version distributed through any broadband distribution platform or through any platform or device other than a desktop personal computer. AOL PROPERTY. Any product, service or property owned, operated, marketed, distributed, or authorized to be distributed by or through AOL or its Affiliates, including, without limitation, the AOL Service, Netscape and AOL.com. AOL LOOK AND FEEL. The elements of graphics, design, organization, presentation, layout, user interface, navigation, trade dress and stylistic convention (including the digital implementations thereof) within the AOL Network and the total appearance and impression substantially formed by the combination, coordination and interaction of these elements. AOL MEMBER(S). Any user of the AOL Network, including authorized users (including any sub-accounts under an authorized master account) of the AOL Service and/or the CompuServe Service. AOL NETWORK. (i) The AOL Service, Netscape, AOL.com, the CompuServe Service and (ii) any other product, service or property owned, operated, distributed or authorized to be distributed by or through AOL or its Affiliates worldwide (and including those products, services and properties that are excluded from the definitions of the AOL Service, AOL.com or any other AOL Property). It is understood and agreed that the rights of ICP relate solely to particular AOL Properties as expressly set forth in this Agreement and not generally to the AOL Network. BOLT LOOK AND FEEL. The elements of graphics, design, organization, presentation, layout, user interface, navigation, trade dress and stylistic convention (including the digital implementations thereof) within the ICP Interactive Site and the Primary Site. CHANGE OF CONTROL. (a) The consummation of a reorganization, merger or consolidation or sale or other disposition of substantially all of the assets of a party or (b) the acquisition by any individual, entity or group (within the meaning of Section 13(d)(3) or 14(d)(2) of the Securities Exchange Act of 1934, as amended) of beneficial ownership (within the meaning of Rule 13d-3 promulgated under such Act) of more than 50% of either (i) the then outstanding shares of common stock of such party; or (ii) the combined voting power of the then outstanding voting securities of such party entitled to vote generally in the election of directors. COMPUSERVE SERVICE. The standard HTML version of the narrow-band U.S. version of the CompuServe brand service, specifically excluding (a) any international versions of such service (e.g., NiftyServe), (b) any web-based service including "compuserve.com", "cserve.com" and "cs.com", or any similar product or service offered by or through the U.S. version of the CompuServe brand service, (c) Content areas owned, maintained or controlled by CompuServe affiliates or any similar "sub-service," (d) any programming or Content area offered by or through the U.S. version of the CompuServe brand service over which CompuServe does not exercise complete or substantially complete operational control (e.g., third-party Content areas), (e) any yellow pages, white pages, classifieds or other search, directory or review services or Content (f) any co-branded or private label branded version of the U.S. version of the CompuServe brand service, (g) any version of the U.S. version of the CompuServe brand service which offers Content, distribution, services or functionality materially different from the Content, distribution, services or functionality associated with the standard, narrow-band U.S. version of the CompuServe brand service, including, without limitation, any version of such service distributed through any platform or device other than a desktop personal computer, (h) any property, feature, product or service which CompuServe or its affiliates may acquire subsequent to the Effective Date, (i) the America Online brand service and any independent product or service which may be offered by, through or with the U.S. version of the America Online brand service and (j) the HMI versions of the CompuServe brand service. CONFIDENTIAL INFORMATION. Any information relating to or disclosed in the course of this Agreement, which is, or should be reasonably understood to be, confidential or proprietary to the disclosing Party, including, but not limited to, the material terms of this Agreement, information about AOL Members, technical processes and formulas, source codes, product designs, sales, cost and other unpublished financial information, product and business plans, projections and marketing data. "Confidential Information" shall not include information (a) already lawfully known to or independently developed by the receiving Party, (b) disclosed in published materials, (c) generally known to the public, or (d) lawfully obtained from any third party. CONTENT. Text, images, video, audio (including, without limitation, music used in time relation with text, images, or video), and other data, products, services, advertisements, promotions, URLs, keywords and other navigational elements, links, pointers, technology and software. For the avoidance of doubt this definition shall not apply with respect to any Content of the ICP Internet Site that is not Licensed Content and is distributed in the same form or a substantially similar form on the Primary Site or any other ICP Interactive Site and the limitations and policies applicable to Content hereunder shall not govern use or exploitation thereof other than in connection with the ICP Internet Site. KEYWORD(TM) SEARCH TERMS. (a) The Keyword online search terms made available on the AOL Service, combining AOL's Keyword online search modifier with a term or phrase specifically related to ICP (and determined in accordance with the terms of this Agreement) and (b) the Go Word online search terms made available on the CompuServe Service, combining CompuServe's Go Word online search modifier with a term or phrase specifically related to ICP (and determined in accordance with the terms of this Agreement). ICP COMPETITORS. [ * ] 12 13 [ * ] ICP INTERACTIVE SITE. Any interactive site or area (other than ICP Programming), including any mirrored site or area, which is managed, maintained or owned by ICP or its agents or to which ICP provides and/or licenses information, content or other materials, including, by way of example and without limitation, (i) an ICP site on the World Wide Web portion of the Internet or (ii) a channel or area delivered through a "push" product such as the Pointcast Network or interactive environment such as Microsoft's proposed Active Desktop or interactive television service such as WebTV. ICP INTERNET SITE. The version(s) of the Primary Site that is customized for distribution through the AOL Network in accordance with this Agreement. ICP PRESENCE. Any (a) ICP trademark or logo, (b) headline or picture from ICP Content, (c) teaser, icon, or link to the ICP Internet Site or ICP Programming and/or (d) other Content which originates from, describes or promotes ICP or ICP's Content. ICP PROGRAMMING. Any (a) area within the AOL Network or outside the AOL Network but exclusively available to AOL Members, which area is developed, programmed, and/or managed by ICP, in whole or in part, pursuant to this Agreement and all Content thereon (including, without limitation, message boards, chat and other AOL Member-supplied content areas contained therein) including, without limitation, any co-branded site or page, but excluding the ICP Internet Site and (b) Content provided to AOL by ICP pursuant to this Agreement for distribution on or through the AOL Network other than on the ICP Internet Site. IMPRESSION. User exposure to an ICP Presence, as such exposure may be reasonably determined and measured by AOL in accordance with its standard methodologies and protocols. INTERACTIVE SERVICE. An entity offering one or more of the following: (i) online or Internet connectivity services (e.g., an Internet service provider); (ii) an interactive site or service featuring a broad selection of aggregated third party interactive content (or navigation thereto) (e.g., an online service or search and directory service) and/or marketing a broad selection of products and/or services across multiple interactive commerce categories; (iii) a persistent desktop client; or (iv) communications software capable of serving as the principal means through which a user creates, sends or receives electronic mail or real time or "instant" online messages (whether by telephone, computer or other means). LICENSED CONTENT. All Content offered through the ICP Internet Site pursuant to this Agreement or otherwise provided by or on behalf of ICP or its agents in connection herewith (e.g., offline promotional content or online Content for distribution through the AOL Network), including without limitation all ICP Programming. NETSCAPE NETCENTER. Netscape Communications Corporation's primary Internet-based Interactive Site marketed under the "Netscape Netcenter(SM)" brand, specifically excluding (a) the AOL Service and the CompuServe Service, (b) AOL.com and CompuServe.com, (c) any international versions of such site, (d) "ICQ," "AOL Netfind," "AOL Instant Messenger," "AOL NetMail," "AOL Hometown," "My News," "Digital City," or any similar independent product or service offered by or through such site or any other AOL Interactive Site, (e) any programming or Content area offered by or through such site over which AOL does not exercise complete operational control (including, without limitation, Content areas controlled by other parties and member-created Content areas), (f) any programming or Content area offered by or through the U.S. version of the America Online brand service which was operated, maintained or controlled by the former AOL Studios division (e.g., Electra), (g) any yellow pages, white pages, classifieds or other search, directory or review services or Content offered by or through such site or any other AOL Interactive Site, (h) any property, feature, product or service which AOL or its affiliates may acquire subsequent to the Effective Date and (i) any other version of an AOL or Netscape Communications Corporation Interactive Site which is materially different from Netscape Communications Corporation's primary Internet-based Interactive Site marketed under the "Netscape Netcenter(TM)" brand, by virtue of its branding, distribution, functionality, Content or services, including, without limitation, any co-branded versions and any version distributed through any broadband distribution platform or through any platform or device other than a desktop personal computer (e.g. Custom NetCenters built specifically for third parties). PAGE VIEW. The unit of measurement that represent the number of requests for a page of content. A page of content is, but is not limited to, a static page such as an HTML document or a dynamically generated page such as from a CGI script. Pages containing framesets shall not be counted as Page Views and only the pages within the frameset containing principle content shall be counted as Page Views. PRIMARY SITE. The Internet site and Content, currently located at URL:http:// www.bolt.com and all related URLs, which are managed, maintained or owned by ICP or its agents or to which ICP licenses information, content or other materials. PRODUCT. Any product, good or service which ICP (or others acting on its behalf or as distributors) offers, sells, provides, distributes or licenses to AOL Members directly or indirectly through (i) the ICP Internet Site (including through any Interactive Site linked thereto) or ICP Programming, (ii) any other electronic means directed at AOL Members (e.g., e-mail offers), or (iii) an "offline" means (e.g., toll-free number) for receiving orders related to specific offers within the ICP Internet Site or ICP Programming requiring purchasers to reference a specific promotional identifier or tracking code, including, without limitation, products sold through surcharged downloads (to the extent expressly permitted hereunder). TERM. The period beginning on the Effective Date and ending upon the expiration or earlier termination of this Agreement. 13 14 EXHIBIT C -- STANDARD LEGAL TERMS AND CONDITIONS I. AOL NETWORK CONTENT. ICP represents and warrants that all Content contained within the ICP Internet Site and ICP Programming and all Licensed Content (i) does and will conform to AOL's applicable Terms of Service, the terms of this Agreement and any other standard, written policy of AOL and any applicable AOL Property (including without limitation AOL's kids policies to the extent applicable), provided that ICP has been provided with written notice of all such standards and policies, (ii) does not and will not infringe on or violate any copyright, trademark, U.S. patent, rights of publicity, moral rights or any other third party right, including without limitation, any music performance or other music related rights, and (iii) does not and will not contain any Content which violates any applicable law or regulation ((i), (ii) and (iii) collectively, the "Rules"). Notwithstanding the foregoing or any other term hereof, ICP makes no representation or warranty with respect to Content that has been provided by AOL, an AOL affiliate, an AOL member or any other end-user of ICP's Interactive Services. In the event that AOL notifies ICP in writing that any such Content, as reasonably determined by AOL, does not comply or adhere to the Rules, then ICP shall use its best efforts to block access by AOL Members to such Content. In the event that ICP cannot, through its best efforts, block access by AOL Members to such Content in question, then ICP shall provide AOL prompt written notice of such fact. AOL may then, at its option, either (i) restrict access from the AOL Network to the Content in question using technology available to AOL or (ii) in the event access cannot be restricted, direct ICP to remove any such Content. ICP will cooperate with AOL's reasonable requests to the extent AOL elects to implement any such access restrictions. AOL NETWORK DISTRIBUTION. ICP shall not authorize or permit any third party to distribute any Content of ICP through the AOL Network absent AOL's prior written approval. The distribution, placements and/or promotions described in this Agreement or otherwise provided to ICP by AOL shall be used by ICP solely for its own benefit, will link to and promote solely the Licensed Content within the ICP Internet Site or ICP Programming expressly described on Exhibit A and will not be resold, traded, exchanged, bartered, brokered or otherwise offered or transferred to any third party or contain any branding other than ICP's branding. Further, the Content of all such distribution, placements and promotions shall be subject to AOL's policies relating to advertising and promotion, including those relating to AOL's exclusivity commitments and other contractual preferences to third parties. CHANGES TO AOL PROPERTIES. AOL reserves the right to redesign or modify the organization, structure, "look and feel," navigation and other elements of the AOL Network at any time, including without limitation, by adding or deleting channels, subchannels and/or screens and/or by outsourcing to a third party the programming responsibility for any channel, subchannel, screen or portion thereof. If such redesign or modification substantially modifies the nature of the distribution provided under this Agreement in a material adverse fashion, or if AOL is otherwise unable to deliver any particular Promotion, AOL will work with ICP in good faith to provide ICP, as its sole remedy, with comparable distribution. CONTESTS. ICP shall ensure that any contest, sweepstakes or similar promotion conducted or promoted through the ICP Internet Site and/or ICP Programming (a "Contest") complies with all applicable laws and regulations. ICP shall provide AOL with (i) at least thirty (30) days prior written notice of any Contest and (ii) upon AOL's request, an opinion from ICP's counsel confirming that the Contest complies with all applicable federal, state and local laws and regulations. DISCLAIMERS. ICP agrees to include within the ICP Internet and ICP Programming a disclaimer (the specific form and substance to be mutually agreed u

Essential tips for preparing your ‘Tenant America’ online

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Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.

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