Sign Florida Permission Slip Mobile

Document type sign permission slip florida mobile

[Music] welcome to this edition of a Ross we're quickie my name is Kenton and I get to be your guide today we are going to be discussing how to add and remove a technician from service desk as well as how to turn on the permissions and remove those permissions for s T Mobile to do this we're going to start out by going to our settings form we can go under file functions and then click settings or we can choose to use ctrl f1 to access the settings form once the settings form is displayed we're looking underneath our pink section where we will see our tech roster list above that list of technicians there is an empty box we can simply type in the technicians first and last name then hit enter to add them to this list please note that each technician has to have a unique set of initials otherwise service desk will not let you add them to the list now we're going to access the technicians detail window by simply clicking on his name we're going to add some additional information for our use one of the first things we're going to do is insert the home coordinates this allows us to see the technician displayed on the map as you can see I used a call sheet to look up the technicians grid coordinates and now I'm inserting those using 74 star 21 as his coordinates next we want to change the color of the technician as he displays on our map so I'm going to click on the map color box and then when she was pink for our example we can also adjust a map list position by clicking on the map ----list position---- box and then in our case choosing position 4 for the technician to be located on the map you'll notice here that we have an area labeled settings for automated route optimization this is where I'm going to type in the technicians address information and then we will also choose the technicians starting and ending location we have the option of using home or office for the technician starting and ending location this information will be used as part of our route optimization system which uses Google Maps and uploads the address as part of the route listing so that we can optimize the route for the best starting and ending location and all of the addresses that are included in his route for the day lastly I want to talk about the last box on the bottom right hand corner which is for the world ball whirlpool service bench tech ID you insert his tech ID which is used by service bench and whirlpool for claims this information will then be included when you upload a claim from service desk now we're looking at our ST mobile setup this section is highlighted in yellow in the tech detail window to give technicians access I'm going to simply click the boxes as is using and then I'm going to assign a password to that technician if for any reason I ever needed to access this password in the future I can simply right click on it and then at the prompt that comes up I can insert my service desk pack password in hit enter I will now see that the password for this technician is and the word password please note that the word password is not a secure password and we do not ever recommend that you use the word password or any variation of the word password as a password inside of service desk we're simply now going to hit escape and then click the Save net wide values this information is now going to be used by service desk Mobile link to be uploaded to our server and turn on the permissions for the technician we want to verify the technician has been added to service desk so we're going to go ahead and go to our dispatch map we're going to start by looking at the tech listing area and we will see in the purple pink our technician first last we can also see that he has a house icon on the map with his initials on it FL now let's go ahead and discuss how we're going to remove a technicians permissions from using mobile this is something that we want to make sure we do before we remove the technician from service desk we're gonna simply click on the technicians name we're gonna uncheck the box of is using Louisville then we're going to go ahead and escape from our tech detail window and save our net white settings it is also no important to note at this point in time that there are other things that we will want to make sure we do to our technician before we remove them from the service settings form has a tech listed in our roster this includes any routing or parts information that has been attached to that technician we want to make sure that we have collected correctly either remove those items or reassign those items to another technician now we're going to go ahead and go back into our settings form now we're going to simply click on the technicians name and we're going to hit the Delete key please make sure that you use the Delete key and not the backspace as this will not correctly remove the technician once we've done this we're gonna go ahead and hit save net white values now our technician will be removed from service desk we can verify this information by going to our dispatch map once again checking the technician location for their roster positions and then also seeing that his icon has been removed from the dispatch map please note that it is very important for you to correctly remove your technicians and turn out their ability to use SD Mobile before removing them and allowing that information to be uploaded to our servers through our SD mobile link utility as this is part of what determines if you are billed or not built for those items I thank you so much for joining me on this raus where tech quickie you