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the financial services sector in northeast florida continues to grow steadily and attract companies interested in financial service support investment banking and mortgage sales jacksonville is a consistently competitive region and offers jobs at entry mid and executive levels jacksonville has a reputation as a global player and as a destination for the financial services industry financial services is an expansive ever-changing industry with various subsets like investment banking and fintech in fact 20 major banks insurance and investment firms on the forbes global 500 list have operations in the region with a significant presence of jobs in cyber security software development data analytics banking and payment innovation as well as traditional back office functions insurance and investment banking and front office services due to this thriving environment for financial services coupled with the demands of technology-driven platforms and services in the modern day field jacksonville is naturally seeing a shift to fintech operations with nearly 900 corporations businesses and startups in the region's fintech industry we are a global hotspot for financial services companies with 20 major banks and insurance investment services firms banks and investment firms dominate the jacksonville skyline such as wells fargo tiaa bank and vystar the addition of companies such as ssnc advent sofi and everbank continue to grow this industry in our northeast florida region according to jobs eq 2020 data financial services offers 51 290 jobs with an average wage of seventy eight thousand eight hundred and eighty two dollars we've also seen a four percent employment change in the last ten years in financial services top employers as you can see include bank of america merrill lynch city jpmorgan chase wells fargo deutsche bank tiaa bank and vystar credit union there are so many careers in this industry as you look at the slide which ones sound challenging and rewarding to you based on your skills and interests the top five industry careers and financial services here in northeast florida range from customer service representative to loan officer there is tremendous opportunity for you here in northeast florida with 2600 financial services establishments in our region each of which rely upon skilled employees to reach their bottom line objectives 2020 has been a busy year of announcements for jacks usa partnership with 15 year to date and this slide represents various industries here in northeast florida but note announcements like cantor fitzgerald and nurez in the financial services space let's look at fintech which is the intersection of finance and technology fintech jobs like financial analysts offer average annual wages of seventy five thousand nine hundred dollars our region has experienced a forty percent job growth in the fintech space in the last decade which is three points above the national average beta is clearly supporting the need for talent both in evaluating today's need as well as being strategic about a long-term talent pipeline what this means for you is that there are good opportunities now and there's excellent long-term career positioning for you as well an exciting development in a subset of the financial services industry fintech is shown here with a 3.6 million dollar grant for a fintech academy here in northeast florida the grant duration is for five years and is going to facilitate several objectives such as creating increased partnerships between business and higher education developing training programs establishing these labs and training at least 1500 people on skills competencies and credentials in fintech so again some wonderful opportunities coming up for our workforce jacks usa has partnered with fscj and st johns river state college on this grant which is going to develop this academy in the region and leverage industry partnerships let's take a look at some of our region's employers to start ssnc technologies is an existing software company expanding its operation to almost 200 jobs the company prides itself on its productive team-oriented environment which encourages innovation jobs include associate client advocate site reliability engineer senior application devops engineer and data analyst ssnc offers services that allow companies to streamline data management processes and benchmark their data they were acknowledged as a best place to work in 2017 18 and 19. fis is headquartered in jacksonville it provides international financial services technology such as global payment processing and banking software fis was ranked the number one financial technology company and the fintech 100 in 2013 and 2014. it's driven growth for clients around the world connecting merchant bank and capital markets with the goal of applying expertise and data driven insights to deliver simple seamless and secure experiences with the way the world pays banks and invests fis processes billions of transactions around the world sofi is a digital personal finance company and they have opened their newest office location in jacksonville in the st johnstown center it's going to fit up to 300 full-time staff that are mainly focused on operations functions like member relations loan review quality assurance and fraud prevention sofa helps people achieve financial independence to realize their ambitions and they offer products for borrowing saving spending investing and protecting their more than 900 000 members so this is again a growing company here in northeast florida that offers opportunities for you another such company that has recently relocated here is an international financial services firm cantor fitzgerald they relocated a division from new york and they're adding 80 new high-wage back office roles here in jacksonville an average annual salary for these employees is a little over seventy four thousand dollars kendra fitzgerald believes that work should be challenging and meaningful they're involved in trading investment banking and creating cutting edge technology and they do recruit graduates from around the world to join their team new res is a national mortgage lending and servicing company and they announced 100 new jobs they offer refinance and residential mortgage assistance the jobs they offer include corporate support technology servicing finance and analytics new res also offers entry level and internship opportunities they're a growing company that rewards an entrepreneurial spirit and they're focused on their customer and see value in each interaction as you can see from this chart work skills are very important to all of those employers we referenced here in our region there are some expected work skills in this particular industry like having accounting software knowledge and understanding i t but there's also some additional skills that may expand your perception of needed skills in this industry like establishing and maintaining community relationships and promoting brand awareness all of these skills can be utilized in the financial services industry within our region soft skills are also very important to employers in our financial services sector as you see they range from curiosity to teamwork curiosity is because these employers want their staff to blaze new trails they want diversity of thought they encourage individuals to be willing to start in an entry level position and build upon that experience be comfortable working with a diverse client base inclusivity is paramount in this industry people skills are imperative to gain the trust of the customer and have agility as well be okay with failing but recognize what you learned from it if you can demonstrate some of these soft skills in the industry your opportunities will abound finally i'd like to draw your attention to a career pathways website for your use it's called earnup.org this is something that you can use on your phone on your computer whatever is convenient for you so that you can check back and look at the data success stories and testimonials that we have affiliated with this particular website as you can see there are resources for high school students adult learners and veterans but i'd like to draw your attention specifically today to the career pathways portion which is in the green rectangle at the top of the page when you click on that you'll be able to see a drop down that features the variety of industries that we're featuring here in northeast florida and i'd like to draw your attention specifically to financial services you can click on financial services and it will take you to a financial services resource page which features a variety of reports success stories and pathway information for your use as an example of a financial services pathway take a look at your screen it will show you entry points as well as various certificates and degree programs up through advanced degrees and the corresponding jobs and wages that are associated with those degrees you'll also see that this pathway features features a key where individuals can look at various state colleges and universities right here in the region that offer the skills needed to ensure this pathway and ladder up successfully in this pathway please note that any information that is shared on the earn up webpage is related specifically to our region so when you're seeing wages there those are related to our seven county region and all of the information on our website is updated very regularly so that you can utilize this resource and know that it is offering you concrete information so you can make some wonderful decisions for your career pathway scroll to the bottom of the financial services page to view some of the companies in our region if you click on a company logo it will direct you to that company's website where you can learn more about their products and services the company culture and even investigate some of the job opportunities that company provides finally on behalf of jax usa and earn up i'd like to offer you an encouraging word to consider the value of the financial services career pathway right here in northeast florida