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now you're gonna say if I were to want to double this number what should I do you they all have their issues at the end of the day but the one that I've experienced the better is attorneys feel like they need to do everything are there any good softwares that you're aware of or solutions for Cleo manage to pull out like SKS for different practice areas so you can determine better profitability rather than kind of manually running it through like a skew calculator my theory is you have the facts of the case and you have the ultimate end number so what if you could feed AI Strat gbt 20 of them start off at 20 takes as much detailed fact of the case you have you can have a VA do this I do this all the time pull out stuff and see what what comes out of it and then you also give the nend number that it comes out and then potentially any other contexts you want to give it and then be like based on this now give me an estimated value for this particular fact case and then it's going to give you a number now you're going to say if I were to want to double this number what would I what should I do and it's going to go pull out those different variables factors and says maybe you may need to visit the C A couple more times I also am having pain points as far as our we Phone Solutions and I've been talking to a lot of other law firm owners and it seems like this is common I currently have call Rail and it's been a problem dropping calls different solutions like simal ring they admit it doesn't work they were losing leads because of it because of the speed of getting back to people I've looked at a bunch of solutions a lot of them don't work in the Philippines or other areas is there anything that you know that can solve this or make it more fluid so we can call people back quicker and have problem we have that system in the Legos soft platform that is because of those reasons we had to use a multiple Technologies to implement what we call a smart call that is in our system that is tied to the intake and it does the the calls coming in the text going out all that stuff so if you look at and talk to one of the agents out there they can hook you up with a what we call a smart call because we use all of that too unfortunately there's not a perfect solution to it I want to say one more thing about the alas qu at go high level is probably one of the better systems right now for lead managements and followup we actually using it internally also we have that we basically white labeled it and kind of created all the customizations all the onboarding all that stuff that's kind of legal funnel CRM the phone service I've been exposed to them all you they all have their issues at the end of the day but the one that I've experienced the better is open phone open phone yeah yeah yeah open phones all the people that recommend open phone I got on to it early I got expose them early like a year ago I got on to my law formers on it and then we had our members get on it it's been amazing it works they get it they understand I think they're just like updated first year version of everything else I think they understood what the problems were with everyone else so it's just open phone don't overthink it the difficulty that I've always had is wearing too many hats basically I'm the owner I'm the director and I'm the agent within this practice Mr Co what you said earlier is really resonated with me is your advice to just ditch it all be the business owner um instead of one of the attorneys cuz our my concern has always been more of a cash flow issue while I'm trying to find my replacement associated with the type of work that I do as the attorney because the concern is is that if I'm Outsourcing that type of work to someone who is not a California license attorney then they're not able to charge on an hourly rate basis that I or somebody else that I have to pay a pretty decent salary sure the one of the biggest tendency about a family law practice is the attorneys feel like they need to do everything right after the by not knowing the size of your firm or the number of cases you have you have way too many attorneys to begin with they doing 10 15 20 bucks and hour work at least half of their day so that's the first thing I would look at and saying that the uh unless you're doing heavy duty high value wor clients they're doing a lot of litigations and so forth which I assume you have a balance ofel but majority of the work which is client data collection document collections verifying things filing things all that stuff is a VA job attorney should not touch that you can recover your investment from that doesn't matter how many billion hours you do so right off the back for one single family attorney in the average Market they need to have like three vas doing their work for one attorney so if you don't have that ratio you're living money on the table every day and you experienced that we've done that our vas have vas yes I have VA directors and vice presidents as vas that they have like 6 see vas in their group and they have like four directors and they have three managers and it's like a whole infrastructure of vas that handle millions of dollars under their [Music] V