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in this small demonstration we're going to show how the system supports the workflow inside any company we're going to enter through ARP and we're going to do the next workflow we're going to generate a quote in the sales process we're then going to convert the cord into a sales order we're then going to convert the sales order to a invoice and then we're going to do a return of part of the products that we shipped in the invoice so let's start by generating the quote we're going to go to the quote entry we're going to choose the customer let's suppose it's flowers and distribution we're going to choose which product we're going to order let's say it's the base for flowers and of this product we want 20 pieces and of the set of dishwashers we want also 20 pieces and we want this delivered on the last day of June as soon as the cord is generated it's saved in the database that we're going to have a shipment a quote in this case for 20 pieces of Bas flowers and 20 pieces of the set of dishes for the flower distributors you can generate this quote directly from the CRM model we're doing it right now from the sales model but we can do this through a CRM process well as the quote is generated we're then going to place an order we're going to choose the customer flowers and Distributors and as we pressed the previous document we're going to choose which quote we want to select in this cas we have only one and as we choose it the system fails this form with the products that were quoted and the quantity let's post that we are not going to place an order for the 20 just for 15 ing to the price the amount is automatically changed and there we go we have a sales order and at last let's generate an invoice from the sales order so we choose the customer again we choose the sales order and notice how the Erp only brings to screen the quantity that was authorized in the sales order regarding what was authorized in the quote let's suppose that we are not going to be a able to invoice the 15 pieces of the base and the 15 pieces of the set of dishes let's suppose we're just going to be able to invoice 10 of them as we do the invoice the document is created all of the workflow analysis and the documents and all the bar Cod was generated automatically if I wanted to generate an old sales order from the quote that I just introduced I have my quote right here and as I selected the system only shows me what's left of that quote the same situation happens in the invoice if I wanted to generate an invoice from the sales order that I just did the system will only show me the quantity that I have left on back order all this information is also accessible through reports so we go to the report model and as we search the customers quotes let's choose only customer one and let's choose only today we don't want to see all the information that was generated just today we have the 20 pieces the 15 that were placed on a salesh holder and the five that were meant to apply we have the same information from the salesorder this is the 11 and we only want customer June 11th they have 15 on the sales order 10 that were invoiced and five to apply this way you can also control how much of the sales order were really invoiced and therefore have a control on how much money or sales you are losing due to not having enough stock