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Computer repair invoice for Marketing

all right guys we're going to get started here uh my name is Ian Alexander I'm one of the co-founders and the CEO here at repair Tech and today we're going to be talking about Facebook marketing for your computer repair shop um I'm also joined by Andrew torba Andrew is the co-founder and CEO of a called automate ads uh Andrew I will let you explain what you guys do and uh then we'll get started sure uh we help digital advertisers automate the day-to-day management tasks that come with scaling and managing paid media campaigns on Facebook uh Google AdWords and Instagram currently awesome so if I could paraphrase Andrew knows a lot about Facebook marketing among other channels um so today what our goal is is to show you guys how Facebook advertising can help you grow your computer PR business and then to show you how to get started with that if you haven't already along the way we'll be answering questions and at the end we'll do a dedicated Q&A session if you guys have any questions on stuff so it's going to be a pretty straightforward thing I'm just going to go through this the reason we're doing this is because at repair Tech obviously we make software for computer repair shops we want to help you grow your business and we have the luxury of speaking to repair shop owners all over the world all the time so we have been able to gather the things that work the best for computer repir shops in terms of marketing and just other things in general too so we like to share those uh learnings with you guys and make sure that you are able to grow your computer P business because that is one of our missions um so uh a few key principles for marketing I'll let Andrew chime in if he wants to add anything to this but make sure you're measuring everything that you do uh in regards to marketing what gets measured gets done and allows you to adjust and improve your marketing efforts um in addition to that make sure you're being patient it's not going to work for you overnight you're going to have to put an effort to see the results of your marketing efforts and so you know you may wait six months for example for a mailer campaign to work uh but you you may see results eventually so you just have to make sure you're being patient um third it takes money to make money you're going to have to invest a certain amount of money and be okay with burning a certain amount of money in order to get these campaigns off the ground and a level of efficiency that actually makes sense from an Roi perspective so for example um on day one you might have a customer acquisition cost of $100 when your goal is 50 but the fact that you're getting a 100 means you might be on the right track and you just need to do some small things to improve that um so you you're going to have to set aside say $500 and say I'm willing to burn this $500 in order to make this channel work for me um to get to that point Andrew you want to add anything to that yeah absolutely I think uh one of the things that I would add uh specifically in regards to when you're advertising on Facebook especially when you're just getting started is to treat it like a science experiment so you know your very first campaign is going to have some sort of objective um you're going to have to have some sort of uh you know price in mind for what you want to pay or what you're willing to pay uh for some type of conversion whether that conversion is getting people to click back to your website or getting people to uh you know download your ebook or whatever other form of marketing that you're doing um but the point is is that it is going to take time it's going to take a little bit of upfront investment to you know learn how to manage these campaigns learn how to scale these campaigns learn how to read and understand and measure these campaigns so all these things that um you know Ian's going over here really all are interconnected and definitely apply when you're when you're advertising on Facebook you want to start very small smaller budgets and do a lot of testing and then work your way up uh based on you know that information that you learn through measurement and through understanding uh and that's going to take time right and the last point there the last bullet point is that more targeting is better and what we mean by that is the more specific you can be when targeting your customer the better chance you're going to have of getting the ideal customer and therefore it's probably going to cost you less to get that customer um and you're going to get better results so in this webinar we're going to show you how to Target people in your geographic area and then also add some more demographics to that so that you can be pretty specific and this should work for most repair shops um it'll work for repair shops that are servicing their local area so should be most people um so what we were thinking is we would actually make a campaign uh for you guys during the webinar so I have our Facebook um up here and we're going to go ahead and create a new campaign so you can get to this if you go to your Facebook account and go to your business manager it's really easy to set up it'll take you about five minutes if you don't already have a business manager there but we're going to assume you do have one and we're going to make a new campaign here now there are a bunch of different types of camp campaigns and for this one Andrew and I thought it might be most appropriate to you think we should do the send people to your website one Andrew yeah absolutely so I just want to be clear here that you know each one of these objectives is really going to uh be um a different ad type right so these objectives are you know structured to be centered around your goals so if one of your goals is to get people back to your website create awareness about your brand your service Etc um that's really one of the the first starting points for most people so I think that is a good starting point in terms of you know somebody creating their first campaign for example um you know if you were to do a boosted post if you want to go through all these ad types you know each objective is a little bit different so when you're boosting your posts that is uh you know promoting content that you've posted out on your Facebook page um so that more people can see it uh the next one is promote your page which is getting more page likes I wouldn't really recommend uh you know these at the moment when you're first getting started you really want to focus on you know centering in on what your objectives actually are and make those objectives really concrete so I think clicks back to website is a good starting point uh you know for for for this purpose awesome yeah so the first thing it's going to ask you for is a URL that you want to promote um so what I did was I made a landing page and I'll show that to you guys let's get that over here so this is kind of a dummy landing page it's a thing um that we put together but it's an example of something you can build we built this with unbounded which is a service you can use it's pretty affordable uh to build landing pages now of course you could do this yourself um or you don't really need to have a landing page but most people would suggest it because it it it's very targeted it gets to the point quickly it's easy to build you don't need a developer um so this is our example this is where customers are going to go when they click the ad so it has you know some benefits or maybe services you offer some testimonials you can they can click a button or they can uh just call you on the phone it has your address as well so this is an example um what I'm going to do is I'm just going to paste that in here so we have that URL right there and then we can go ahead and get started Andrew is there anything you want to go over in terms of landing pages for before we get started with this yeah so I mean even if you don't have a specific dedicated landing page for every campaign that you're running um maybe you have a certain section of your website that you want to send people to such as your contact page um or even just getting them back to your main landing page as a starting point um but what I would recommend doing uh and we we probably won't have time to get into this on this call uh is installing the Facebook uh tracking pixel on your website because then what we'll be able to do is capture the traffic uh that is coming back both from the ad and then anywhere else so if you're running ads on Google if you're doing anything with SEO if people are searching Etc we'll be able to capture that traffic and then retarget those people with the Facebook pixel so you can see that even is showing you the the Facebook pixel here um so that's something that's important we probably won't be able to get to that but uh you know that's a little bit more advanced in terms of getting started on the landing page stuff though you can just start with your basic website it your website link as a as a great starting point just to do some experimentation with ads yeah so we have one here that's for uh people who sign up so we do some Facebook advertising and when you go to our website and you sign up for an account we know because we have this conversion tracking pixel there so you can make it do a lot of different things like Andrew said you can also retarget with it meaning if someone clicks your ad and they go to your website you can then serve more ads to them later uh via Facebook and you can show them different ads for example um if they've already been to your website so anyway we'll go ahead and get started here you might also want to set a campaign name so we'll go ahead and say example campaign uh this is useful if you have more than one campaign that way you know which is which okay so um now on this page what we're going to do is pick our demographics so the first thing we're going to do is if we have custom audiences so example of a custom audience might be people who already went your website or any email addresses that you upload um but in this case what we want to do is make it Geographic so we're going to select locations we're going to go down to uh people who live in this location because that's a little more specific we don't as much care about people who are traveling through the area um and then I'm just going to enter the address of our office here and that is right there let's see here you may have to hit drop pin in the bottom right there I think got it they they just recently changed this so that's weird it's okay let's go ahead and you can just start with San Jose if you want yeah it just doesn't seem to be showing up autocomplete it's all right so um what we're going to do is we're going to go ahead and type in San Jose and hopefully it will not do that okay we'll refresh the page why not anyway so once we do that um we're going to basically be able to select a radius around our area that we can show ads to and I think what we're going to do is do it about 15 miles just because in our particular area it's a big city there's a lot of repair shops there's one like around the corner so we're going to be focused on the people that are closest to us and not really try to take business from uh the guys that are a little farther because that'll be a little more efficient and there's tons of people in San Jose now if you're in a more rural area where there's less people you may want to do something different but in this case we're going to uh be pretty specific there we go okay so we picked San Jose here we're going to go uh with 15 miles as the radius and now you can see that we are picking between 1.2 million people now obviously we want to get that down because that is not specific enough um so I think what we're going to do is we're going to select people that are a little bit older uh people that can maybe pay for a computer repair and in this particular case we're going to select people that are between 20 and 60 now if you serve senior citizens and that's your Niche you may want to do something different in this case um in this example computer repair shop that doesn't actually exist this is our T Target demographic um we're also going to um you know maybe in this repair shop we only have people who speak English maybe we don't have any Spanish speakers for example in our repair shop so we're going to choose people who speak English um and maybe we'll pick some other demographics um you can see there's all kinds of things in here uh in this case we're probably you know our best customers are usually people that are not going to haggle with us about price um so we're going to go with income between um let's see 50 all the way up to like ,000 we'll go a little higher than that we go to 125,000 anybody above that they might just buy a new computer or something so we'll just go with this range um again you may want to change this based on what your target demographics are I'm just making stuff up here to give you an example um okay so now we've got this down to 280,000 people that's a much more reasonable amount um Andrew is there any other demographic area you might suggest add yeah absolutely uh so I think right now we have an audience size of about 200,000 people like you said that's that's a really solid really healthy audience size and you can see here that Facebook gives us uh sort of a meter above uh underneath the audience definition that'll show you if your audience is too specific or too broad so you have to be careful you don't want your audience to be too specific because you could have some difficulties uh actually you know spending money and placing ads uh and the reason for that is is the more narrow your audience gets the less likely it is that they're going to log in every single day um you know to check and you know on top of that when they're logging in they have to be scrolling through their feed they have to see your ad and then they have to click on it so when you boil down the numbers when you get to an audience size that's under say 10,000 people it becomes very very difficult to actually spend money on Facebook and get placement and on top of that too the more narrow your audiences the more Focus your audiences uh you could expect the price to go up a little bit you know as as you get more and more specific so try to keep it in the green zone when you're targeting um as of right now this is a very healthy sized audience uh one other suggestion might be to use interest targeting so you might want to you know search for people that are have specific interests such as in apple computers or you know Microsoft or even computer repair um you know you have to figure out what those interests are uh that are going to work for you and it's a lot of again experimentation a lot of um you know different testing the best thing is you know your customers you know your local area you know what people uh you know are interested in you know you know who your customers are best so experiment with all these options but also don't go overboard right you don't want to include uh you know there's so many different demographics interest and behavior options you know in this section that we're in right now you don't want to go overboard uh because then you'll have way too specific of an audience and run into some of those issues I was talking about before right makes sense so let's just uh go with this for now and we'll go forward um as far as the budget goes you obviously want to spend enough money that this experiment is going to yield statistically significant data so you know you might you're probably going to need to spend over like $500 would you say that's fair Andrew yeah absolutely I mean at least $500 a month in order to gather any kind of statistical you know significance to understand what's working and what's not right um so in this case we might want to do this maybe is a set experiment so maybe we want to do a lifetime budget so we'll just say like you know $550 or something like that um we can run it over the course of this month so we'll maybe run it from the 5th starting today until the 5th next month um that'll get us a full month and we'll spend $550 it'll be spread out over that time you can see how many people it says will reach daily on Facebook now I don't necessarily trust that but it gives you kind of an estimate um and then below uh Andrew you want to speak to kind of the ad delivery and the bid amount stuff sure sure sure um I think a lot of these settings are for more advanced advertisers um for most people just leaving you know automatic bidding um obviously you want your your optimization to be links to uh link clicks to your website that's the the actual um goal here you know you wouldn't want to get more Impressions you wouldn't want to get unique reach um that's something that you know bigger advertisers large brands that are spending thousands of dollars or are more interested in so for this case um you you can generally leave all this stuff the way it is um once you start learning what the costs in your target market are you can maybe experiment with some manual bidding so you see that you have uh a manual option there and Facebook will actually pre-populate this and this is a good way to see uh approximately how much it's going to cost or or at least a solid range um so you can get an idea by looking at this but for now you could leave it at automatic and Facebook will uh try to optimize that down to the lowest possible price in this Target demographic uh add scheduling I think you could check out too that may be a little bit more advanced um but if you know for example that you know most people aren't looking for computer repair uh you know at a Monday at 9:00 am then maybe you don't want to run your ads at that time for example uh for the most part though especially when you're just getting started I would run ads all the time because that way uh maybe you you'll surprise yourself and you figure out that people are clicking through more uh you know on Monday at 9:00 a.m. um so until you get that data I wouldn't play around with ad schs too much or worry about it too much because again you do want your ads running um you don't want them off the majority of the time so I would keep that on for now just so that we can uh gather some data for our first campaign here yeah I agree one thing that you will probably want to take into account though is your operating hours so you're probably going to depending on when your store is open and when you can answer the phone you may get better results um tailoring it to that now what Andrew says is definitely true and getting a friend in front of people at all times is probably useful um it's just something to take into account maybe once you know that it works you might try optimizing the times you're showing ads to them definitely um okay so I think we're pretty good on this so far um so let's go ahead and actually figure out what our ads are going to look like so there's two different types you can use a single image or video in your ads this is probably the ads that you're most used to but there's also these multiple image ads that are kind of more like a carousel or something Andrew you want to talk about those sure yeah so uh the standard Facebook ad is the single image or single video uh that's what most people are used to seeing that's what most people are used to using uh but more recently in the past you know six to 12 months Facebook has been really rolling out this uh Carousel product so what this will allow you to do is display um you know multiple products if you have products uh if you have Serv it could be different components of your service or it in general just gives you uh more room to tell a story about your brand maybe you have a couple of pictures of the shop maybe you have a couple of customer testimonials that you can feature um there's a lot of different creative ways that you can use the carousel ad type to uh get your story across and uh you know tell people about your brand or let them know about your service as an example thanks that's awesome um so we're going to go with the single image ad just because it's a lot simpler and um until you experiment with that you probably don't want to do the carousel yet um and so for these Facebook ads we're going to need some images and there's a really easy way to get stock images um I use a website called the stocks. IM these are all royaltyfree images that you can get um I found one that I thought was pretty decent uh it's an interesting thing and I'm curious to Andrew what you think about this we've experimented with Facebook ads a lot we've made everything from Super kind of designed ads that that kind of look like ads but they look nice to like photos that I've taken with my cell phone and yeah in my experience actually the more raw the photo is the better the engagement is so it's kind of finding a balance between something that is a relevant photo and something that looks good definitely I mean I think the thing to also keep in mind is that Facebook does have several image restrictions so for example you don't want um you know uh an image that has a ton of text all over it um because Facebook has a rule where the image cannot contain more than 20% of text and they actually have systems that will detect this text and prevent your ad from running um so it's important to not overload the image with text um I would agree that you know things that are you know more raw so just you a picture of you at the shop as an example um you know things that are real people can sense that authenticity um so that's important to keep in mind uh but these stock photos are also great I mean you want to make sure at the end of the day that it's high quality um and that it looks great on both uh you know web and mobile that's the most important thing right so I found this photo which I don't know if they intended but she looks kind of confused looking at her computer um so I thought this was kind of an interesting one it's kind of a balance between a natural looking photo but it's also high quality so for the sake of this demo we'll just go with this I downloaded it made it the right size which happens to be 12200 by 628 and they'll tell you that when you are uploading the photo and we can just go ahead and select the image here and I will upload an image and go to pictures and I have that there all this is uploading um just so you guys know if you have any questions feel free to post them in the questions box and when we get to Q&A we'll be happy to answer them for you okay so I uploaded that photo here um and you can see kind of what it looks like now we got to change the text and all that other stuff if you have a a Facebook page you'll want to select it here so that you get your uh logo here and everything and now we need a headline so let's go ahead and make a headline um gotta think of something how about uh something like this or how about local technicians can help is that too long that might be too long anyway we want to go with something along the these lines um how about we'll just bring that down to text and now we want to so there you go that is that text you know I actually may want to put that at the uh at the top that probably is going to be better um and then we'll make a headline maybe we'll say uh San Jose computer repairs that they know it's local and in their city and then we need some text um down below so I think you have to click show advaned options and then it's for some reason it's called news feed link description so maybe we'll list some of the services we have so these are just some of the things that are ficed I ious computer repair shop offers and you can see what that does it puts it down here below the other thing you could point out too uh with these ad previews is right now you're in the desktop Newsfeed preview if you click the mobile Newsfeed or the desktop rightand column you can see how this ad will actually look across various different placements um and you know for example say you don't want it to be placed on the rightand column or maybe you don't want it on Instagram you can hit remove on the right hand side and then the ad will not be placed uh on that channel so that's something you know really useful to check out you know as you're building your ads you can see what they look like across each placement um and when you're just getting started my recommendation would be to run ads in the desktop Newsfeed and also the mobile news feed um I would not run right-and column I would not run Audience Network and uh wouldn't experiment with Instagram ads just yet um you really just want this to be a very first experiment so I would recommend desktop and news feed for sure yep that's what I would recommend too um so now we need a display URL um so maybe uh whatever your website name is um uh San Jose repairs.com I'm making this up I don't even know what that is um okay so uh anything else you think we need to add Here Andrew uh no the the bottom option there is URL tags which if you're doing UTM tagging it's again a little bit more advanced uh we don't have to worry about that right now um You can show them the call to action button so maybe they want to experiment with different call to actions so right now by default we have learned more um you know you could also do something like contact us or you know shop now is another example contact us is a really interesting one yeah you probably want to probably want to experiment with those I kind of like the contact us though and that'll take them straight to the landing page with they see your phone number sounds pretty perfect definitely so we're going to go ahead and review this order you know it's going to cost us a certain amount of money and we're going to run it for a certain amount of time and then we will see the results at the end um any advice on tracking the results yeah so I I think first and foremost you want to you know be very clear here that you're not going to be charged $550 today um that'll be charged as the ads are actually getting placed and at any time you can edit this order you can stop this campaign uh if you you know you decide you want to cut it off so just keep that in mind you're not going to be charged today it's going to be charged as the the the ad is actually running um in terms of analyzing results we probably have to go back to the main uh manage tab so we're still in campaign creation now we're going to have to go back to our ads manager and then take a look at um we could even you know pull up in this campaign if unless you didn't create it I don't think you create it that's fine quick place order yeah so we can place the order and now this what'll happen is it'll go into review so Facebook will check your images to make sure that you comply check your copy to make sure that you comply um and then once approved uh the ad will actually go live so right now we're we're inside here we don't have any performance data but this is a great place to understand um how the ad is actually uh performing once we get some spend out the door um and really what you're going to want to look at is the cost per result so the cost per website click this is a website click campaign so the objective is to get as many website clicks uh you know at the lowest possible cost and the other thing to keep in mind too is you should give the campaign you know a few days to actually perform um so it's going to take some time for Facebook to kind of figure out what's working and what's not on their end and optimize down a little bit uh but once you come back you can check out you know the cost per website click is generally what most people are going to be looking for um in terms of results on a website click campaign go maybe you can open up even another ad that you have running right now and we could take a look just to give them a quick example of that yeah uh what did you want me to open up uh maybe another ad that you have running on your your account just to show them real quick yeah sure example of a campaign with some data in it sure let's go to uh well this is fine this has only been running for one day oh that's fine yeah that's enough data for us to take a look so you just want to click into one of those but as you're looking here I mean really you're looking at the cost so you got 34 cents uh per website click which is really solid uh 46 cents for that campaign and 74 cents for that campaign so it looks like you have you know three different interest targets here I'm guessing one of those is a custom audience of emails the very top one um which makes sense why you're seeing the lower cost per click there and then you have an interest campaign that's doing really well under 50 cents a click and uh one more campaign I'm guessing with a different Target so it looks like Ian is doing some experimentation here and this is really important because you can understand how each audience is going to react and you know where the price range is going to be for each of those audiences and that's going to be different depending on you know where you're targeting what you're targeting um what creatives you're using you know there's a lot of different variables that come into play yeah definitely um and one of the important things that I'd like to mention is understanding what results you're getting and one way to do that obviously these customers may call you right so one way to do that is to maybe make a Google Voice number and put that on this landing page that way they're calling a different phone number and you can record the people you get calling that number um you can also ask them how they heard about you and if they say Facebook then you know but but you got to record that somewhere so that you can say hey I got you know uh 20 customers from this campaign the total revenue from those customers was this that way if you made say $1600 and you spent $500 you say okay well you know we made a certain amount of money was that worth it um if so then let's Pump Up the Volume or let's just keep doing it if not then are there things we can tweak to make this worth our time or is it just a loss cause and maybe we should stop it but if you don't measure the results then you can never actually make an educated decision about what you did absolutely I think another way that people do that as well is by having you know a specific discount code or a specific Facebook only deal that way it gives you a little bit more insight into tracking obviously you know what we're running here is a website clip campaign so you're paying to get people back to your website um after that it's on you to a have a great website that people can read and people can find your contact information and then B you know it's the impetus is also on you to you know talk to people when they're calling in and figure out where they came from or figure out a way to track it um you know Ian I think with the Google phone number is great Google Voice account is great that's a great idea um outside of that you could do you know some sort of coupon deal some sort of discount you know mention this Facebook ad and get 5% off little things go a long way to help you measure the ROI and it's just important to measure and track that um so that you know what you're doing and where your money's going yeah and I was going to mention I mean I Andrew doesn't know this but I kind of want to plug him for a second we've been using his company automate ads for a while to create and manage and automate and analyze our Facebook campaigns and I was hoping Andrew you could talk a little bit about once they have their Facebook campaign set up run them for a little bit what they might do to make it easier for them uh things like ad or whatever by using automate ads absolutely so I think it's especially if you're just getting started it's really important to learn um you know the different objectives the different ad types uh and the Facebook interface itself um once you're familiar with that and you kind of have your bearings is when you can look to you know a software solution like us so what we help you do is automate a lot of the datto day tasks that come with managing Facebook campaigns so will A and B test creatives and automatically drive your budget into the top performing creative we'll optimize your bid prices for you to get the lowest possible price um we'll rotate the ads to help prevent something that Ian just mentioned which is AD rot or ad fatigue um you know when you leave an ad running for a long period of time the results will start dropping um you know after a while so we help prevent that and we just have a beautiful interface that makes it a little bit easier to manage understand and create campaigns across both Facebook Instagram and uh Google AdWords as well um again I would recommend getting started on the native platforms first getting familiar with the different ad types running a few experiments make sure like Ian said I think you made a really good point make sure that it's for you um make sure that you can you know measure success make sure that it's worth the investment that you're putting in before you start looking for you know other software tools to kind of help you manage uh the campaigns for you in a way definitely um so I wanted to leave some time for uh Q&A so if you guys have any questions for us we're going to stick around for another 15 minutes or so and answer all your questions so go ahead and type them in that little questions box there and we'll be happy to get started with that um otherwise I also wanted to let you guys know we did record this webinar so we'll be sending out a recording of it uh within a couple hours of the end of the webinar um Andrew is there anything else you wanted to go over while people are drumming up their questions uh yeah so again just treat it as a science experiment especially if you're just getting started um it's crucially important to measure and learn and understand the different terminology that comes with uh running ads on Facebook or running ads anywhere on the internet um and also you know Facebook ads are great but they're not a be all and all marketing strategy uh you know ideally they should work alongside other marketing objectives or other Market Mar channels such as email um you know content marketing that type of deal so don't throw all of your eggs in one basket and think that you know you're going to drive sales through the door you really have to have a multifaceted marketing uh strategy and Facebook ads should be a part of that but it shouldn't be your core uh you know Focus so keep that in mind and uh start small and learn and it might take some time it might take a little bit of money but you know as you're learning you can improve and uh scale up your budget into what's actually working from there makes sense um we got some questions here um David asks is there an archive for all previous webinars really appreciate these um some of them are available they're not all in one place um so I think that's a great idea and I have all of them in various places some of them are on our YouTube channel so if you want to head over to our YouTube channel um I believe believe we have a few of them um on here so there's a couple different things there's a Q&A with our whole team from a while back there's scaling your computer pair business with Chris KS I'll put this one on YouTube as well um we have an interview with the CEO of I fix it uh there there's a few of them in there there's one with repair Shopper somewhere there's another one with autotask uh so check that out there's a few but we're going to put some more of them on YouTube uh thank you for prompting me to do that I can do it pretty easily so I'll go ahead and do it looks like David had another question here too uh do most repair shops mainly focus on Internet ads for targeting individual users or businesses um I think that's a great question um I've I've seen both so obviously you can Target individual consumers who are looking for repairs um but there's also a way uh to get in front of businesses as well so you could Target businesses in your local area you can Target by interest people that are interested in entrepreneurship or people that actually are entrepreneurs so you know depending on how you're targeting people you can get in front of both businesses and consumers uh especially with Facebook ads yeah that makes sense um yeah no problem guys rust says uh thank you guys it was perfect just what we needed time to get some more clients yeah that's the whole point um you know obviously we make software for repair shops but we really like helping you guys grow your business and so we try to pull people like Andrew into webinars like this and get some knowledge out of them so that you guys can have something other than just software that can help you grow your business and um so if you guys have any suggestions or content that you want to see if there's anything like this that you would like to know about we can probably get one of our partners or somebody that is an expert and we can do another one of these webinars just let us know what you think I'm going to put my email address in the chat box and if you have any suggestions just go ahead and send me an email and I'll be happy to drum it up for you awesome well looks like that is all the questions thank you guys for attending and Andrew thanks a lot for coming you were huge help and getting your uh getting your knowledge was helpful for everybody I'm sure yeah anytime uh if anybody has any questions feel free to reach out to Ian and he can get you in touch with me awesome well thank you guys have a great day and happy holidays

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