Create a Professional Courier Bill Format for Product Quality with Ease

Professional courier bill format for Product quality

welcome to complexity made simple my name is paul allen and before we get into today's video just a reminder some great news the design of experiments for 21st century engineers the minitab version has just been released i know for those of you unfortunate enough to have selected minitab you have a great deal of difficulty in understanding this software so we've created this special version of this text with the minitab screenshots the link to lulu.com where you can buy this book is in the description below and of course you also have the option of purchasing drink tea and read the paper which is the perfect book to go with your green belt or six sigma black belt training the link to lulu dot com for that book is also in the description below and of course the other thing that we'd really love you to do please go to buymeacoffee.com and make a small donation all of these things the purchase of the books and the donations they help keep the channel moving i'm really grateful to all of those people who are currently donating many thanks for your support and your help and now let's get on with today's video welcome to the latest video and in this video newsletter we're going to be answering a question from a viewer who asked me when you're controlling inputs to control the output how to control the inputs of purchased components okay so controlling purchased component i'm just going to call it variability i mean the questioner suggested to me that actually the components were not to specification or they weren't working properly in some shape or form but i'm just going to say controlling component variability now this questionnaire says he works in an electronics factory that the components come in they get the components get a long way down the production process and then by the time they spot them that there's a problem it's obviously quite an expensive problem and they've got to do a fair amount of repair especially if something is surface mounted it's very difficult to remove and replace surface mount components without messing the whole board up so it becomes quite a complicated expensive repair potentially so controlling computers to components now that i i've already given the person a a reply on one of my youtube videos but it's pretty straightforward and here's what i said very straightforward you just buy from the right suppliers what he was suggesting is how did the how do we get the storm and or the technicians to spot the problem before he goes into a component before he goes into an assembly well the answer is you don't you buy from the right suppliers and that's it why would you do anything else and i want to just use this little example it seems like a simple answer to the problem but i want to just use this simple question to just restate the three things that you're looking from from a supplier quality cost delivery they're the three things that you're looking from from a supplier by the way they're the three things that your customers are looking for from you quality cost and delivery now the point i wanted to make is that normally whenever we say them we say them in that order we say quality cost and delivery now the reason we say them in that order isn't an accident it's because that's how you should approach those three subjects so if you say i want to buy um a 5 ohm i want to buy a 5 ohm chip resistor okay i need to find a supplier for a five ohm chip resistor the first thing you do is you find a supplier or list of suppliers that meet your quality they do this that's the only way they qualify for the next two questions the only way they qualify for it if they're at the right cost and can deliver on time is if they do the job you know you can easily buy a cheaper car you can take four doors off it and you would save yourself 1500 pound probably if you took the doors off your car but that wouldn't meet your quality requirements would it so the car company that doesn't put doors on the car doesn't put a roof on the car doesn't put air conditioning on the car they don't meet your quality requirements you would never even visit that car company once you've decided they have the quality then you can talk about the cost and eventually because you'll see whether they can deliver the delivery situation you're not going to know until you engage them but these two you can find here before you start and you should find out before you start and basically if the supplier doesn't make that i'll point that they meet that if you don't put four doors on my car the fact that the car is is 1500 pounds cheaper it's no difference to me quality cost delivery they come in that order now i know some companies that inside their company they put up notice boards and lots of people would normally do safety the notice board would be here's a all the information about safeties all the information about quality here's all the information about cost here's all the information about delivery but some companies i know actually swap these two around and they actually go cost like that that's stupid that is just the dumbest thing in the world in the purchasing department i want to ask all the purchasing people this simple question what's the cheapest car now i'm talking about the uk what's the cheapest car you could buy it is probably a desire now you can ask this question in your country so whatever the cheapest car is in your country is it a dacia then ask all the purchasing officers do they drive at dacia normally when i ask this question the answer is a big fat no in other words in their home life they don't just go and buy the cheapest pile of crap they can lay their hands on well if that's not how you behave in your home life don't come into this company hang that brain up put a walnut in its place and behave like an idiot in my company if you're making good decisions about your money here make good decisions about my money here you start with quality then you go cost then you go delivery and that is how you control the inputs from suppliers and make sure that all your componentry is correct you audit them in the first place and make sure that they are a quality company and if you do that guess what you'll do folks you'll make more money