Templates
Create and share reusable reservation agreements, liability waivers, and event contracts with preplaced fields and signer roles to speed guest interactions and maintain consistency across properties.
Electronic signatures executed in signNow meet ESIGN and UETA requirements in the United States and can be configured to support HIPAA and FERPA controls for regulated hospitality use cases that handle protected health or education data.
Responsible for daily guest interactions, the Front Desk Manager uses signNow to send check-in agreements and waivers, monitor completion status, and access signed documents tied to reservations. They require send and view permissions without full administrative controls to protect legal records.
Corporate Legal oversees contract templates, retention policies, and compliance settings; they review audit trails and authorize enterprise-level integrations. Legal users need administrative access to templates, folder permissions, and export capabilities for audits and compliance reporting.
Create and share reusable reservation agreements, liability waivers, and event contracts with preplaced fields and signer roles to speed guest interactions and maintain consistency across properties.
Send the same document to many recipients at once for group bookings, waivers, or mass contract renewals while tracking individual completion status and receipt generation per signer.
Each transaction captures signer IP, timestamps, and action history so hotels can verify who signed and when, useful for dispute resolution and internal recordkeeping.
Define organization-level roles and folder permissions so front desk staff, event managers, and legal teams access only the documents and actions needed for their duties.
Connect with property management systems, CRMs, Google Drive, and Dropbox to automate document population and archive signed files into guest records without manual downloads.
Offer on-device signing for guests during check-in or events using touchscreen signatures or email links, ensuring a consistent experience across devices.
Use Google Drive and Google Docs integration to generate agreements from document templates, populate fields from guest data, and automatically store executed contracts back in the guest folder for centralized access and auditability.
Save signed agreements directly to Dropbox business folders per property, keeping contracts versioned and available to operations and accounting teams without manual downloads or email attachments.
Map contact and booking fields from your CRM into signNow documents so reservation contracts and event orders are prefilled, reducing signing time and data entry errors for frontline staff.
Use the signNow API to trigger sends from booking systems, capture signature events, and update reservation statuses automatically for seamless operational workflows.
| Feature | Configuration |
|---|---|
| Reminder Frequency | Initial reminder after 48 hours with two follow-ups at 72 and 120 hours |
| Signature Order | Sequential order by role to ensure manager approval before guest signing |
| Bulk Send Limit | Daily bulk sends limited to 200 recipients per account by default |
| Retention Policy | Automatic archival after 7 years or per organization retention schedule |
| Notifications | Email and in-app alerts for pending, completed, and expired documents |
signNow supports modern browsers and mobile apps so staff and guests can sign on desktops, tablets, and smartphones without additional plugins.
For mission-critical hotel workflows, ensure devices run recent OS versions, maintain secure network access, and use the latest app/browser builds to preserve signature integrity and audit records.
A resort needs repeatable group waiver collection across multiple events, using templates and Bulk Send to reach hundreds of participants
Resulting in lower administrative overhead and auditable signed waivers for compliance and liability protection.
A hotel sales team negotiates event contracts and wants signatures tied to CRM records, using field mapping and storage integration to attach completed contracts to guest profiles
Leading to clearer revenue recognition and simplified contract retrieval for finance and legal reviews.
| Feature | signNow (Featured) | HubSpot | Paper |
|---|---|---|---|
| eSignature availability | Via integration only | ||
| Bulk Send support | Limited third-party tools | ||
| Audit trail detail | Full logs with IP | Limited per integration | Manual logs |
| Offline signing | Mobile app caching | No native capability | Yes, manual |
Signed files archived within 24 hours
Active contract access for 2 years
Move to cold storage after 3 years
Suspend deletion during disputes
Automatic deletion after retention expires
| Plan/Metric | signNow (Featured) | HubSpot | DocuSign | PandaDoc | Paper-based costs |
|---|---|---|---|---|---|
| Starter cost per user/month | Starts at $8 per user per month | Varies with Sales Hub plans starting at $45 per month | Personal plans from $10 per month | Essentials start near $19 per user per month | Costs vary by printing and storage fees annually |
| Team features included | Templates, Bulk Send, role permissions included on business plans | CRM features focus; eSignature via integrations | Template library, some team features | Collaborative templates, analytics included | None; manual workflows required |
| API and automation access | Available on business and enterprise plans | Available through HubSpot APIs and integrations | Enterprise solutions require development | API access on higher tiers | Not applicable for paper |
| HIPAA-ready options | Available with proper agreements and configuration | Requires third-party eSign provider integration | Not applicable | Depends on plan and vendor | Not applicable |
| Typical annual TCO for medium property | Estimated lower per-user software spend plus integration costs | Higher CRM licensing when bundled with Sales Hub | Higher transactional costs for heavy usage | Mid-range licensing with robust document features | Significant ongoing printing, storage, and staffing costs |