Authentication
Support for SAML SSO, OAuth and built-in multi-factor authentication to ensure only authorized users access signing workflows and administrative controls.
Evaluating security differences helps organizations choose a signing solution that aligns with regulatory obligations, minimizes breach risk, and integrates with existing identity and data protection controls.
An IT Administrator configures SSO, enforces MFA, manages API keys, and sets retention policies. They also perform regular access reviews and coordinate with security teams to ensure signNow and CRM connectors meet corporate security standards and incident response procedures.
A Compliance Officer defines record retention and data handling rules, validates HIPAA and FERPA controls, audits audit trails, and ensures legal requirements such as ESIGN and UETA are consistently met across signing workflows integrated with CRM systems.
Security-conscious teams evaluating e-sign integrations with CRM systems will find this comparison useful for risk assessment and compliance planning.
Use the comparison to prioritize required controls, identify integration gaps, and select configuration checkpoints before full deployment in production environments.
Support for SAML SSO, OAuth and built-in multi-factor authentication to ensure only authorized users access signing workflows and administrative controls.
Encryption in transit using TLS and encryption at rest using strong industry-standard algorithms to protect documents and metadata stored on the platform.
Granular role-based permissions, team-level restrictions, and folder sharing rules to limit who can view, send, or modify documents and templates.
Comprehensive event logs capturing signer actions, timestamps, IP addresses, and document change history for dispute resolution and compliance verification.
Features and certifications relevant to US requirements such as ESIGN, UETA, HIPAA support, and FERPA considerations for education records.
Secure connectors, API key management, and vetted integrations with CRMs and storage providers controlled by scopes and permissions.
A secure CRM integration maps fields while respecting permission scopes and uses OAuth or API token controls to prevent over-privileged access between signNow and customer records.
Templates with pre-set permissions restrict who can modify fields and set signer roles, reducing manual errors and limiting exposure of sensitive fields during each signing event.
Connectors to Google Drive, Box, and Dropbox should use scoped tokens and optional IP restrictions to prevent unauthorized bulk retrieval of documents stored after signing.
Directory and SSO integrations keep access control centralized, simplifying provisioning and deprovisioning of signNow and Zoho CRM users.
| Feature | Configuration |
|---|---|
| Authentication enforcement | Require MFA |
| Retention policy | 7 years |
| Audit logging | Enable full logging |
| Access review schedule | Quarterly |
| API key rotation | 90 days |
signNow and Zoho CRM support modern web browsers, mobile apps, and API access so teams can apply security controls across desktop and mobile environments.
Ensure devices run current OS and browser versions, use corporate MDM for mobile, and restrict API keys and IP ranges to reduce exposure in a corporate environment.
A hospital integrates signNow with its EHR to exchange consent forms securely using enforced MFA for clinicians
Resulting in HIPAA-compliant workflows that reduce exposure and meet audit requirements.
A university uses signNow to collect student authorizations and transcripts from admissions staff with FERPA controls enabled
Leading to documented compliance controls and simplified responses to record requests.
| Security Criteria | signNow (Recommended) | Zoho CRM |
|---|---|---|
| Encryption at rest | AES-256 | AES-256 |
| Multi-factor authentication | Optional | |
| HIPAA support | Available | Paid add-on |
| Audit trail detail | Detailed | Basic |
30 days for temporary drafts
7 years for business records
Follow HIPAA-required retention
5 years for security logs
Daily incremental backups
| Plan | signNow (Recommended) | Zoho CRM | DocuSign | Adobe Sign | OneSpan Sign |
|---|---|---|---|---|---|
| Entry-level monthly cost | $8 per user | $12 per user | $10 per user | $12 per user | $20 per user |
| Business monthly cost | $15 per user | $20 per user | $25 per user | $30 per user | $35 per user |
| Enterprise annual pricing | Custom enterprise quote | Custom quote | Custom quote | Custom quote | Custom quote |
| HIPAA-ready option | Available with BAAs | Available via add-on | Available via plan | Contact sales | Available via enterprise |
| Trial and onboarding | Free trial and self-onboarding | Free trial with setup | Free trial and guided onboarding | Free trial with help | Trial with enterprise onboarding |