eSignature
Legally binding electronic signatures with configurable signer roles, reusable signature fields, and envelope-style workflows that comply with U.S. ESIGN and UETA frameworks for admissible records.
signNow aligns with U.S. electronic signature laws, including ESIGN and UETA, and provides features to support HIPAA and FERPA compliance when accounts are configured with appropriate controls and business associate agreements where required.
Account Admin manages billing, user provisioning, permission settings, and integration credentials. They define templates, set retention policies, review audit logs for compliance, and coordinate with IT or legal teams to ensure account configurations meet organizational security and regulatory requirements.
Sales User prepares and sends CRM-generated proposals and contracts, uses templates to speed signature collection, monitors signing status in dashboards, and ensures signed documents are linked to contact and opportunity records for pipeline accuracy and revenue recognition.
Legally binding electronic signatures with configurable signer roles, reusable signature fields, and envelope-style workflows that comply with U.S. ESIGN and UETA frameworks for admissible records.
Customizable templates let teams predefine fields, text, and signer order to reduce repetitive work and ensure consistent document structure across CRM-generated agreements.
Send identical documents to many recipients in a single operation with individualized tracking and separate signing records for each recipient.
Conditional routing, reminders, and status-based triggers automate multi-step signings and integrate with CRM events for faster cycle times and fewer manual handoffs.
Connectors and API support enable data sync with CRMs, cloud storage, and document editors so signed PDFs and metadata flow into business systems.
Comprehensive event logs capture timestamps, IP addresses, and action history to support compliance reviews and dispute resolution.
A Google Docs integration streamlines preparing documents: users can convert docs to signable PDFs, place fields directly from the editor, and send for signature while preserving document versioning and metadata for downstream CRM records.
signNow can connect with Copper via API or middleware to attach signed documents to contact or opportunity records, automate status updates, and sync signer data; integration costs vary depending on middleware or custom development.
Dropbox integration keeps signed documents synchronized to chosen folders so legal and finance teams can access final PDFs alongside other contract assets stored in cloud repositories.
Templates let teams predefine fields, conditional logic, and signer order so CRM-triggered agreements are consistent and faster to send with fewer manual edits.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | Every 48 hours for three reminders to signers |
| Signature Routing | Sequential routing with conditional branching by field data |
| Bulk Send Limit | Up to 500 individualized documents per bulk operation |
| API Rate Limit | Standard tier allows 500 requests per minute |
| Default Expiration | Documents expire after 90 days by default |
signNow supports modern desktop browsers and native mobile apps so users can send and sign documents on iOS, Android, tablets, and desktop systems.
For best results, use current versions of Chrome, Edge, Safari, or Firefox; enable JavaScript and cookies, ensure the mobile app is up to date, and confirm network policies allow secure TLS traffic for uninterrupted signing and API access.
A hospital system uses signNow to collect patient consent and provider signatures integrated into the EHR
Resulting in faster intake, improved compliance documentation, and easier audit responses without paper handling overhead.
A broker automates lease and offer workflows with signNow linked to CRM contact records
Resulting in shorter closing cycles, fewer errors, and centralized signed document storage tied to client records.
| Criteria | signNow (Recommended) | Copper | Paper |
|---|---|---|---|
| Availability | |||
| Mobile Signing | Limited | ||
| CRM Integration | Native and API | Native CRM features only | Manual attach |
| Compliance (ESIGN/UETA) | Depends on attachments |
Retain active agreements for seven years by default.
Move to archive after one year of inactivity.
Daily encrypted backups stored offsite.
Allow scheduled exports to legal archives quarterly.
Override retention for disputes until resolution.
| Pricing and Plans | signNow (Recommended) | Copper | DocuSign | Adobe Sign | PandaDoc |
|---|---|---|---|---|---|
| Starting Price | Starts at $8/user/month (annual) | Starts at $25/user/month CRM | Plans from $10/user/month | Plans from $9.99/user/month | Plans from $19/user/month |
| Typical Target User | SMBs and teams needing affordable eSignature | Small businesses using CRM pipelines | Enterprises and regulated users | Enterprises requiring Adobe ecosystem | Sales and proposal teams |
| eSignature Focus | Core eSignature and workflows | Primary CRM; requires add-ons | Market-leading eSignature features | Integrated with Adobe Document Cloud | Proposal creation plus eSign capabilities |
| CRM Integration Cost | Varies by connector; API or middleware needed | Included in CRM licensing | Add-on or connector costs may apply | Native Adobe integrations priced separately | Integrations available in higher tiers |
| Free Trial Availability | Free trial and demo options typically available | Free trial on select Copper tiers | Trial and demo available | Trial available through Adobe | Trial and sandbox options available |