Turn on Background Fetch in your iOS device
How to use background fetch?
Background fetch allows the app to fetch document updates periodically from the server while the app is running in the background and when notifications are received, so you no longer need to refresh the page when you receive a new signed document.
To activate this feature, make sure “background app refresh” is turned on in your phone settings. Follow these directions to turn on background fetch:
1. Go to the “settings” app in your phone, choose “general”.
2. Then choose “background app refresh” and switch it to “on” if it is not already.
Then, your SignNow app will automatically refresh.