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Send Electronic signature Presentation Easy. Discover by far the most end user-pleasant exposure to airSlate SignNow. Manage your entire document finalizing and revealing process digitally. Change from portable, paper-dependent and erroneous workflows to automated, electronic digital and faultless. It is simple to create, deliver and sign any documents on any gadget anyplace. Ensure that your essential organization cases don't fall overboard.
See how to Send Electronic signature Presentation Easy. Stick to the straightforward guideline to get started:
- Build your airSlate SignNow profile in click throughs or log in along with your Facebook or Google accounts.
- Take advantage of the 30-time free trial offer or pick a costs prepare that's perfect for you.
- Locate any authorized web template, create on-line fillable types and reveal them safely.
- Use innovative capabilities to Send Electronic signature Presentation Easy.
- Indication, modify putting your signature on buy and acquire in-person signatures ten times faster.
- Established automatic reminders and receive notices at every move.
Shifting your jobs into airSlate SignNow is simple. What comes after is a simple method to Send Electronic signature Presentation Easy, along with recommendations to help keep your peers and associates for far better partnership. Inspire the employees using the best tools to keep in addition to company procedures. Enhance efficiency and level your company speedier.
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FAQs
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What would I need to do to start a successful career as a luxury real estate agent?
Luxury Real Estate is the best yet you have to be fully prepared for it.There are a lot of factors you need to consider before getting into Luxury Real Estate.First, you need to understand what exactly is the Luxury Real EstateA luxury agent is someone that does not deal in typical homes, instead, they deal mainly in the luxury market. That is to say, homes and properties that average in the millions of dollars in value. These agents may also deal in vacation homes overseas or in exotic locations, and specialty properties that average agents do not have access to. These agents are going to be high power, high drive, and very busy. Agents that are classified as luxury agents are going to make far more on commission on one sale than an average agent might make all year.Sounds something very attractive, That is right.Now the question is how to become one?So becoming a luxury agent is as easy as taking multi-million dollar listing and going with it right? Wrong. Becoming a luxury agent has nuances and tips that will help you break into the market and gain the trust of your sellers and potential buyers. The first step is to learn the game. You need to be well versed in the market, well versed in what being a luxury agent entails, and well versed in how to make the most of your sales. If you have no experience in real estate you need to start there in order to avoid potential lawsuits and other issues.The next step is to take the time to look like a luxury agent. You can have the best listing in the world but if you look like you just rolled out of bed, odds are buyers and sellers alike are not going to have much faith in you. You need to do a few things. First, pay for luxury branding, this means expensive looking business cards, top of the line advertising and a website that lets everyone know you know what you are doing. You should also take the time to dress the part in luxury clothes that make you look like a success.You should also be able to use the latest technology in the business. Using things like apps, websites, electronic signature software, and showing feedback software can all make you look like you are at the top of your game which will help drive buyers and sellers alike to you. Interactive yard signs are also a great addition to your arsenal as well as cloud document storage and the latest gadgets can all let your buyers and sellers know that you are a success and that you are evolving with the times.Still another thing to consider is your listing presentation. Your listing is going to show others that you are not just another person that sells houses. Pay for the extra luxurious branding and listing packages, take the time to memorize your presentation and encourage others to join in on your presentation so that you can make your potential buyers feel welcome and important.Lastly, you need to take the time to make sure that your follow up game is on point. Make sure you are taking the time to send out emails, take phone calls, and stay in touch with both potential buyers and sellers so that you can assure them you are doing all you can to get their sale off the ground. Your customers are your biggest asset and can help send you from a one luxury property agent to a multi-property agent that has the experience and the gusto that it takes to be a real luxury agent.Here is one stop to get this allLH-REX | LUXURY HOME REAL ESTATE EXPERTNow the last part is why bother becoming a real estate agent?Aside from higher commissions, being a luxury agent comes with a certain something that really makes your reputation. Having luxury listings can help you get tons of points when it comes to your reputation and your brand prestige as well. Having luxury listings and being a luxury agent are two different things. If you really want to be the luxury agent of your dreams, you have to be willing to play the part and truly work for what you want.With hard work and dedication anyone, even starting agents, can become luxury listing agents and can really break into the industry and become something more. Luxury agents have the prestige to snag celebrity clients, are often invited to luxe industry events and are even part of a special circle that reflects your hard work and dedication making for an end result that is well worth the work and well worth the struggle.Some part of the writing are taken from a Blog.Blog Author: Shahla JalaliCOO OF Global Real Estate Licence
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What industries must use electronic signature software?
Any industry involving a large amount of paperwork make use electronic signatures. In other words, all industries make use of electronic signatures because all of them have piles of paperwork to handle. Some examples of such industries include financial, life science, healthcare and pharmaceutical industries.Industries such as the pharmaceutical industry, have a number of licenses and other paperwork that they have to handle and keep track of. It can be a tedious task to perform such cumbersome paper processes. Therefore, e-signatures can facilitate an organisation in keeping a track of all this paperwork, by signing electronically.Healthcare industries usually involve time-sensitive documents, which need to be urgently completed. But, it can take days in case of the traditional wet ink paper signatures for the documents to signNow the signer and back, if the parties are geographically scattered. But with electronic signatures, that is not the case. Geographical barriers do not play a role. Documents which earlier needed days to be completed, can now be signed and sent back within minutes, in the click of a button. Furthermore, it takes a long time to bring assets under management. The time taken by the signing process, if wet ink paper signatures are used, may even further delay the process. But by using electronic signatures, the whole process can speed up.Apart from these, there are many paper prone industries which require huge amount of paperwork and with the use of electronic signatures they can make their everyday processes smoother and more efficient.
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How can one be a successful luxury real estate agent?
Ah yes.The lifestyle of the rich and famous. Fast cars. Fancy outfits.Little stone statues at the front of the entryway. The allure is undeniable.And for real estate agents, the chance to eat a slice of the luxury pie is an alluring prospect indeed. ...Especially if that slice comes in the form of a 3% commission off of a multi-million dollar listing. But how does a realtor establish themselves as a luxury agent in the first place?Well, it’s not easy. You can obtain a GREL Certification, for starters.This will walk you down the path of becoming a legitimate, certified luxury real estate agent. But regardless, one thing is certain,To deal with luxury real estate, an agent needs to buckle down.Here are a five powerful tips that could fast track your goals to becoming a Luxury real estate agent.#1 YOU NEED TO KNOW WHAT YOU ARE DOINGBefore you even think of moving forward, ask yourself… do I know what I’m doing? There are many newbie real estate agents that jump from taking the test to becoming a luxury real estate agent.Unless you already have the background and experience in real estate, I strongly suggest you get some experience under your belt. That experience could help you avoid lawsuits and save you money.Simply taking 6 months to learn the ropes at a local real estate brokerage, while shadowing another successful luxury real estate agent, could be the difference in your failure or success. That extra experience will help you feel more confident when taking on a luxury listing and the mentor will help you develop the skills needed to be the greatest in your field.#2 YOU NEED TO LOOK THE PARTNormally we encourage real estate agents to relax and be themselves. Your clients will love you and appreciate your authenticity.Are you the laid back but trusted Realtor who wears jeans and flip flops every day? Show that in your marketing. Are you the young and modern Realtor with a focus on minimalism and technology? Show that in your marketing. I encourage agents to use their personality to market their businesses.However, when you are transitioning to luxury real estate, you need to figure out a way to make sure that your marketing and your style represents the luxury industry. Luxury real estate is a visual niche. The house, the car, the owners, the buyers and the agent all look the part.How to look like a luxury real estate agent? Here are some tipsPay for luxury branding – Make sure everything, from your website and business cards to your signs and advertising, is designed and printed to represent your luxury clientele.Dress to impress – Make sure your clothing is clean, pressed and tailored. First impressions go a long way when trying to win a listing. Just starting out? Purchase one or two neutral suits and multiple dress shirts/blouses. Keep them dry cleaned and wear those when meeting new clients or networking. The suits will be so neutral many won’t recognize you’ve worn it before. Switch up the blouses and/or dress shirts and you’ll always look professional and put together.Drive a nice car – It may sound vain, but in the luxury industry it is a necessity to make sure your car is nice, especially if you are driving luxury buyers around to look at homes. Your car should not only look nice but it should be clean and smell good as well. If you can't afford a luxury car, try Uber, a peer to peer taxi service, allows you to taxi luxury cars. Using Uber, you can sit in the back with your clients and they will get that luxury experience while going on walkthroughs.The only thing to look out for when using any taxi service is timing. This is why I don’t suggest using a taxi service when meeting with a seller unless you are paying them to wait for you outside. After presenting an amazing listing presentation you don’t want to be chilling around at a client’s house waiting for your ride.#3 YOU NEED TO UTILIZE THE LATEST IN REAL ESTATE TECHNOLOGYIf you want a luxury buyer to hire you as their agent or if you want to win a luxury listing, you need to show clients that you can provide them with the latest in real estate marketing and technology. Make sure you understand how to utilize the latest technology to find and market homes and that you can effectively combine that knowledge with traditional techniques.Remember, just having flashy tools isn’t enough. You need to know how to use them effectively to increase the client’s ROI.Technology Used by Luxury Real Estate AgentsElectronic signature softwareShowing feedback softwareInteractive yard signsBeautifully designed websites with powerful home search enginesActive social media and blogsCloud document storageVirtual phone numbersThe latest gadgets (Touch screen laptops, tablets, smartphones, etc.)#4 YOU NEED A LISTING PRESENTATION THAT WOWSTo win a luxury listing, you need to do more than click through a generic PowerPoint and pass out faded flyers and postcard examples. Instead – tweak your presentation to the property. Imagine the impression you’ll make when the seller sees a postcard with their house on it? And marketing that caters to their neighborhood and their current needs?Making those extra steps to personalize your listing presentation is worth the investment.Here are some key points to help you out.Pay for luxury branding – Make sure your listing presentation, listing package and examples are all professionally designed and printed to represent your luxury brand.Memorize your presentation – Although no two listing presentations will ever be the same, knowing the foundation of your presentation will be valuable. It will allow you to quickly and easily skip sections, answer questions without getting off-track and help you sound professional and knowledgeable about marketing real estate.Encourage participation – Get the sellers involved by allowing them to pretend to be buyers. Show them what happens when they text the number on the yard sign. Take them on a walk-through of their listings from your point of view. Luxury sellers are constantly being “sold” to. To get an edge, show them exactly why they should hire you. Actions speak louder than words.#5 YOU NEED TO SUPERCHARGE YOUR FOLLOW UPPotential clients searching for or selling traditional homes need basic follow-up strategies to convert them into clients. Those strategies include using the information collected in your CRM to send them email marketing, postcards and the occasional phone call.In retrospect, potential clients searching for or selling luxury homes need traditional follow-up combined with action to convert them into clients. Just sending a card that says happy birthday isn’t enough. For wealthy clients, sending gifts on birthdays and invitations to exclusive events in the area are key to establishing a healthy lead flow. Here are few tipsRemember the details – When you run into a potential luxury client, whether by chance or by a scheduled meeting, take notes and/or memorize the small details of their life. These small details include spouses, children, hobbies, vacation spots, etc. Make sure you put these things into your CRM and use these details to come up with innovative follow-up techniques.Use partner resources – Developing a lead funnel for luxury clients can be costly. This is why it is imperative to have partners that can provide discounts and resources to luxury amenities.The decision to buy and/or sell a luxury home isn’t an easy one. The real estate sales and lead cycle is already a long one – add in the luxury component and the lead cycle can be even longer. Don’t be discouraged if a potential client hasn’t responded after following up with them for longer than 3 months. Many times, they are busy, on vacation, or dealing with business. Unless they say “remove me from your list” keep marketing. You’ll be in the front of their minds when they are ready to hire a real estate professional.
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What are the benefits of electronic signature?
What is Digital Signature? And Benefits of Digital Signature CertificatesA digital signature is basically a way to ensure that an electronic document (e-mail, spreadsheet, text file, etc.) is authentic. Authentic means that you know who created the document and you know that it has not been altered in any way since that person created it.Digital signatures rely on certain types of encryption to ensure authentication. Encryption is the process of taking all the data that one computer is sending to another and encoding it into a form that only the other computer will be able to decode. Authen...
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What are good alternatives to signNow?
There are many alternatives of signNow available in the market. Many e signature solutions are available in the industry to choose from that facilitates users with an enhanced workflow, regulatory compliance, and custom branding. The most crucial step is to choose the right e signature app that matches best with your needs. Here is a list of top competitors available in the market in replace of signNow.Top Alternatives To signNow are:signNoweSignlysignNowsignNowsignNowsignNowSignNowsignNowsignNowHowever recently eSignly has ushered the market with its top notch esign services and availed great importance among the users. eSignly offers unique solutions to its customers to electronically to Sign-and-Send Contracts, Agreements, and Legal Documents. Their services are compatible any web browser and it also has an e signature app for all types of businesses. All you have to do is simply point, click, and deliver a file to one or many of your clients or customers and close a deal INSTANTLY!The company offers customized electronic signature solutions for all types of businesses like:For IndividualsFrom school permission slips to business contracts, busness can take charge of its digital life. Simple esign solutions that can manage all your documents from one place so you can focus on other core functions.For Small & Medium BusinessesIts services helps you save valuable time and keep your business moving from anywhere even while on the go.For EnterprisesEven large enterprises can handle business processes securely by availing eSignly’s global and flexible service which is fully compliant legally.eSignly has uniquely crafted its esign services which not only saves you a lot of time and effort but also helps u save money which else you might spent on paper-based administrative processes. The process is made simple and easy to help you speed up the business transactions and allow you to focus on your core business and clients. So if you are looking for a great alternative to signNow than eSignly eSignly’s efficient, reliable and secure electronic signature services is the right choice for you!Whether you choose eSignly or any other e signature solutions make sure you research well before opting for that best suits your business needs and requirements.Hope this helps!
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What is the "best" electronic / digital signature solution?
What is Digital Signature? And Benefits of Digital Signature Certificates [ http://www.idltechnologies.com/ ] A digital signature is basically a way to ensure that an electronic document (e-mail, spreadsheet, text file, etc.) is authentic. Authentic means that you know who created the document and you know that it has not been altered in any way since that person created it. Digital signatures rely on certain types of encryption to ensure authentication. Encryption is the process of taking all the data that one computer is sending to another and encoding it into a form that only the other computer will be able to decode. Authentication is the process of verifying that information is coming from a trusted source. These two processes work hand in hand for digital signatures. How do I get a Digital Signature? Digital Signature Certificate (DSC) is a secure digital key that certifies the identity of the holder, issued by a signNowing Authority (CA). There are many companies provide Digital Signature , i.e. SIFY eMudhra (n)code These companies gives LRA to several companies that are basically known as LRA. You may directly apply online and purchase from your local authority. 1. signNow [ https://sign.keepsolid.com/ ] - offers a 14 day free trial and 3 types of pricing plans starting from $9.99 when paid monthly. All plans include sending unlimited amount of documents for signature. Available for Mac, iOS, Windows, Android and Web-browser. 2. signNow [ https://www.signNow.com/ ] - offers a 14 day free trial and 2 types of pricing plans starting from $29 when paid monthly. All plans include sending unlimited amount of documents for signature. Available for web-browser, iOS and Android. 3. signNow [ https://www.signNow.com/ ] - offers a 30 day free trial and 3 types of pricing plans starting from $15 when paid monthly. The number of document sends included each month differs by plan type. Available for Web-browser, iOS and Android. 4. signNow [ https://www.getsignNow.com/ ] - offers a 14-day free trial and 3 types of pricing plans starting from $15 per month when paid monthly. All plans include fair user restrictions to sign documents and send them for signature. Available for web-browser, iOS and Android. 5. signNow [ https://signNow.com/ ] - offers a 14-day free trial and 3 types of pricing plans starting from $15 per month when paid monthly. Unlimited document sending is subject to fair use thresholds. Available for Web-browser, iOS and Android. 6. signNow [ https://www.signNow.com/ ] - offers a free trial and 2 pricing plans starting from $16 per month when paid annually. All plans include sending unlimited amount of documents for signature. Available for web-browser, iOS and Android. Digital Signature for E-tendering There are three types of digital signature certificates depending on the validation of identity and type of use. They are: Class I DSC – Individuals get it for validating the email identification of the users and in situations where risk is minimal and here the signature is stored in software. Class II DSC – Business organizations or individuals use this digital signature certificate to validate the information given by the subscriber in the application against the information available in a trusted consumer database and in other such situations where security risk is moderate. In this case a hardware cryptographic device is used for storing the signature. Class III DSC – This digital certificate is directly issued by the signNowing authority and it is required that the person applying for DSC must be present at the signNowing authority’s premises and prove his/her identity in front of the authority and the security risk involved in this case is very high. In this case also a hardware cryptographic device is used for storing the signature. The Necessity of Digital Signature Certificates For e-filing of the income tax returns by any individual, the Government of India has made it mandatory to affix digital signatures to the income tax returns documents. For affixing the digital signature one must have digital signature certificates issued by licensed certification authority. In addition, Ministry of Corporate Affairs has set the mandatory guidelines for the companies directing them to file all reports, applications and forms using a digital signature only and this again requires a digital signature certificate. For GST also a company must verify its GST application by affixing a digital signature using digital signature certificate in order to get registered for GST. These days many Government procedures, filling different applications, amendments and forms require digital signatures made by using digital signature certificates. Benefits of Digital Signature Certificates Saves Money & Time: As there is no need of physical presence you can digitally sign your PDF files and other documents using DSC anywhere & anytime. You need not sign your paper documents and then scan them to send them across through internet if you follow the above given option. You can save the money which would otherwise be spent on printing and scanning the document. You can also go green by saving paper. Secured Data: The digitally signed documents are tamper proof as the digital signatures are secured with a private key and public key and they cannot be edited after digitally signing the document. Authentic: Digitally signed documents are authentic and the receiver can be completely sure about the sender’s identity and integrity. The receiver can easily execute the information in the document without worrying about the document being forged. Certificate (DSC) is essential for companies and organizations that take part or intend to take part in eTendering processes on various Government sites. If a organisation going to apply for any Government eTender needs to have a Class 3 Digital Signature Certificate registered in the name of a representative who is authorized to submit online offers for e-Tendering applications. How to apply digital signature ? We enable compliance with legal and regulatory requirements for end-to-end electronic transactions for any kind of E-Business. What Documents required for Class 3 Digital Signature ? 1. Documents required for Class 3 Digital Signature 2. Application Form (Duly Signed) 3. Recent Passport Size Photograph (Pasted on the Application form and Signed across the Photo) 4. Identity Proof 5. PAN CARD * (Income Tax F Filing Portal requires PAN Encrypted DSC) 6. Passport 7. Driving License 8. Photo ID Issued by Central Or State Government 9. Voter ID 10. Aadhar Card 11. Apply for Digital Signature 12. Address Proof 13. Passport 14. Driving License 15. Latest Utility Bills - Not Older than 3 Months (Telephone, Electricity, Water, Tax, LIC) 16. Ration Card 17. Voter ID 18. Bank Account Statement ( Not Older than 2 Months) 19. Service Tax/ VAT registration Certificate 20. Property tax/ Municipal tax Receipt 21. Proof of Right to do Business (Any one of the Following) 22. Certificate of Incorporation 23. Memorandum of Association & Articles of association 24. Registered Partnership deed 25. Valid Business licenses like VAT , Service Tax Registration 26. License under shop and Establishment Act (For Proprietorship Concerns) 27. PAN Card of the Company/Firm 28. Proof of Right to do Business (Any one of the Following) 29. Latest annual Report / Balancesheet 30. Latest Income Tax Returns 31. Organization Bank Details on Banks Letter Head/ Latest Bank statement attested by Bank Authorization Letter in Favor of the application All Documents to be Self Attested by the applicant & Attested by the Authorised Signatory of the Business with Stamp & Seal. For More information about Best Digital Signature company in kanpur [ http://idltechnologies.com/ ] Different software solutions exist for different platforms, hence I am going to give one (the most common one) for each one of them: 1. Windows: Open the PDF in signNow and click the “Fill & Sign” button in the right pane. 2. Mac: Open the PDF in Preview, click the Toolbox button, then click Sign 3. iPhone and iPad: Open the PDF attachment in Mail, then click “Markup and Reply” to sign. 4. iPhone and Android: Download signNow Fill & Sign, open the PDF, and tap the Signature button. 5. Chrome: Install the signNow extension, upload your PDF, and click the Signature button. n short, “best” varies by your specific need - and there are dozens of comparison vectors. The 2 most important, IMHO, are do you need 1. A “standing order” doc that can be easily signed anytime by anyone, such as an injury waiver at a karate school / trampoline park / etc- that sort of thing. The signor is not pre-defined. For that, we (SwiftCloud [ https://swiftcloud.ai/ ]) may well be best, but there are dozens to compare, and important to consider is volume, HIPAA medical compliance, integration to marketing, etc. 2. Specific doc / signor - such as a real estate sales contract. The parties are pre-defined, and automation can be added to flow from group 1 (say, “the seller(s)”) to group 2 (seller’s agent, for example) to group 3 (the buyer(s) consecutively or concurrently. The #1 reason to use e-signature is to save time + integration on the data i.e. so marketing is 100% automated for example, and reducing time-to-close which results in higher sales pull-through rates. Don’t get me wrong, saving money on paper, printer, ink, printer jams, etc. is important - but that’s a money saver, not a money maker. Marketing and sales will actually create new revenue for you, so to not use electronic signature [ https://swiftcloud.ai/products/electronic-signature ] is for most businesses, downright neglectful. Granted, I’m a bit biased, but happy to do a formal study to prove it with real numbers, should anyone be so inclined. And you are good to go!!
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What are the regulations for online beer sales in the UK?
Selling online: an overview of the rulesThis is an edited version of a guide for businesses.E-commerce TMT & Sourcing TMT Retail Education UKThere has been a steady growth in the variety and volume of goods and services which are available on-line to both businesses and consumers, and on-line selling is increasingly seen as a major way for all businesses to save costs. Almost inevitably, as the practice of on-line selling proliferates so does the amount of legislation governing it. This article provides an overview of the law governing on-line sales in the UK and an analysis of the issues that a business should consider before setting up an on-line sales process.The law governing online salesThere are two distinct types of legislation that affect on-line retailers. Firstly, traditional consumer protection regulations apply to all consumer sales made on-line. These regulations are well established, but it is important to remember that they apply to on-line retailers as much as they do to traditional ones. Secondly, there are regulations designed specifically to deal with problems and issues facing retailers on-line.Traditional consumer protection regulationsThese protect purchasers and consumers whether they are buying the goods over the counter of a shop or over the internet. For instance the Sale of Goods Act gives certain rights to purchasers about the quality of the goods they receive, and their rights if the goods fail to live up to these standards. The Consumer Credit Act protects consumers' rights when they enter into an agreement for someone to provide them with loans or credit facilities including circumstances where they buy goods or services using a credit card. The Unfair Terms in Consumer Contract Regulations protect consumers' rights where they enter into agreements with retailers who try to impose unfair terms in the agreement. There are also numerous other pieces of legislation, many of which will apply to different contract and product types.Online regulationsThese regulations are new, and were brought into force largely to protect consumers' rights when they buy products either over the internet or by telephone. They largely derive from EU Directives, and include the E-commerce Regulations , the Distance Selling Regulations and the Electronic Signatures Regulations . These are the regulations that control the actual on-line sales process and they provide the starting block from which we can consider the practical business requirements of on-line retailers.Although the traditional consumer regulations are important for all sales processes, this article focuses on the on-line regulations and how they affect the various stages of the on-line sales process. The next five sections take you through what the regulations require including information that must be provided to a purchaser, the use of electronic signatures, contract formation issues and ensuring your contract is legal.Information that must be suppliedThe various regulations share a central theme: companies should not hide themselves from purchasers, and should provide as much information to purchasers as possible.Company information that must be supplied under the E-Commerce RegulationsThe E-Commerce Regulations require that all commercial web sites make the following information directly and permanently available to consumers via the website:the company's name, postal address (and registered office address if this is different) and email address;the company's registration number;any Trade or Professional Association memberships;the company's VAT number.All of this applies regardlessof whether the site sells on-line. In addition, any commercial communication – that is any email or even SMS text message – used in providing an "Information Society Service" must display this information.The E-Commerce Regulations also require that all prices must be clear and unambiguous, and web sites must state whether the prices are inclusive of taxes and delivery costs.Contractual information that must be supplied under the E-Commerce RegulationsWhen it comes to actually going through the contractual process the requirements for information increase once again and the consumers must be told:the steps involved in completing the contract on-line;whether the contract will be stored by the retailer and/or permanently accessible;the technical means the site uses to allow consumers to spot and correct errors made while inputting their details prior to the order being placed;the languages offered to conclude the contract;The website must also provide links to any relevant Codes of Conduct to which the retailer subscribes and set out the retailer's Terms and Conditions, in a way which allows users to save and print them.All of this information must be provided before the purchaser selects the product and starts the contractual process and it is possible to convey it early on in the sale, without deterring users with an unwieldy sales process. The most common route is to bundle as many of these details into the terms and conditions as possible, and ensure that consumers are appropriately directed to read them.Information that must be supplied under the Distance Selling RegulationsThese Regulations set out the information which must be provided to a consumer prior to the conclusion of the contract.The information must be provided in a clear and comprehensible manner which is appropriate to the means of distance communication used. This means that the information can be set out on a web page, provided that the information is brought to the attention of the consumers before the contract is entered into. The information to be provided includes all of the information which a supplier should, in any event, wish to provide in relation to:the identity of the supplier;the main characteristics of the goods or services;their price;arrangements for payment and delivery; andthe existence of the right of cancellation created under the Distance Selling Regulations.Information that should be set out in the terms and conditionsThe terms and conditions should:make it clear who is selling the product, together with the geographical and email address;describe clearly what the customer is getting and what it will cost, including all taxes and delivery costs; andidentify the arrangements for delivery of the product.The terms and conditions of the site are very important, and will vary for every retailer. It is important that the terms and conditions are properly drafted, as poorly drafted terms and conditions will expose the retailer to unnecessary risk.Electronic signaturesThe Electronic Signature Regulations apply to any contract and not just those entered into with consumers. In order for there to be a binding contract the following essential elements of a contract must be present:an unconditional offer;an unconditional acceptance of that offer;consideration passing from both parties other than in Scotland where consideration is not a requirement; andan intention to create legal relations, i.e. the parties must intend to enter into a legally binding contract.There must also be certainty as to the terms, parties and subject matter of the contract. For the majority of contracts there is no legal requirement for a signature.Whenever a person buys or sells something he or she is entering into a contract, no matter how small the purchase. In the newsagents, when a person buys a newspaper he or she contracts with the newsagent for the purchase. The newsagent makes an 'Invitation to Treat' by placing the publication on sale. The person offers to purchase it from the newsagent, proffering money, and the offer is accepted (concluding the contract) by taking the money. This is still a contract, although not a word needs to be said, and nothing is written down. However, the essentials of a contract have been formed: an offer (to buy, or sell), an acceptance of that offer, and (everywhere except Scotland) consideration (whether money being paid, or some other form of consideration) for the sale. The various stages of the contractual process will be discussed in more detail later, as it is important to distinguish between who is making the offer and who is accepting it.Signatures are not actually necessary for the conclusion of every contract (your visit to the paper shop could become a chore), but they can have three essential functions when we consider on-line contracts:To identify the person who has bought the product;To indicate a personal involvement, or trustworthiness; andTo indicate an intention to be bound to the contract.The principal, and simple effect of the Electronic Signature Regulations is to make electronic signatures legally valid. Most of the discussion, and further interpretation of electronic signatures actually comes from a report published in December 2001 by the Law Commission entitled "Electronic Commerce: Formal requirements in Commercial Transactions", and in subsequent guidance from the DTI.Depending on exactly what is being sold the method of collecting the electronic signature will vary. In most cases, the function required of the electronic signature is the third one listed above – indicating that the purchaser is making an offer to contract. However, for more complex products being sold on-line, for instance financial services products, the role of the signature may become more important for one or both of the first two reasons.Depending on the value and/or importance of the transaction the parties may want a greater degree of certainty as to reliability of the signature. This may involve the use of public key infrastructure, for example.Contract formation issuesThe main issues considered in this section are how, when and where the contract is formed. This involves an analysis of the contract formation procedure based on the principle of offer and acceptance and the significance of the "country of origin" principle.The offer and acceptance procedure onlineStep 1: Establishing the offer and acceptance procedureThis is where the E-commerce Regulations can be used to the seller's advantage. It is possible to sell on-line and take payment by credit card without concluding the contract on-line. The solution is to provide that the customer is making an offer on the site and that the contract will be formed only if the customer's order is accepted – and that taking payment from the customer's credit card does not indicate cceptance.On-line merchant accounts provide for making refunds to a customer's credit card. Therefore, the terms should explain that, while the customer's card may be debited before the contract is formed, if the customer's order is ultimately rejected, a refund will be made immediately.Step 2: Completing the order formThe customer is taken to the order form where he completes the quantity of goods and his delivery details. It would be good practice to offer three buttons: submit, clear and cancel. The "clear" button is needed because the E-Commerce Regulations require a means for the customer to correct any errors.Step 3: Incorporating the terms and conditionsAt the bottom of the terms and conditions page the purchaser should, ideally, be required to check a box to indicate that he or she has read, understood and accepted the terms and conditions, before clicking the "Accept" button. The "Accept" button should not work until the box has been checked. Equally the page should be designed in such a way that the consumer cannot check the box and click "Accept" until the page has fully loaded onto the screen. By doing this, you improve your position in the event that a purchaser claims there was no opportunity to read your terms.While there is no responsibility on the retailer to ensure that the consumer has in fact read them, following this procedure will demonstrate that reasonable efforts have been made to bring them to purchasers' attention. The terms and conditions should be in a format that can be printed or saved – therefore avoid pop-up windows and ensure that they fit within the width of the page and are presented in a way that they will print properly.It is wise to also include a term like the following:"By clicking the 'Accept' button you agree to these terms and conditions. By completing and submitting the following electronic order form you are making an offer to purchase goods which, if accepted by us, will result in a binding contract."The words, "if accepted by us," are very important.This approach is the suggested 'best practice' approach for relaying the terms and conditions, and ensuring that the consumer has read them. However, it is not the most consumer friendly approach to present the purchaser with a screen of 'small print' in the middle of what, to the consumer, was an otherwise normal shopping experience. Therefore a number of on-line retailers adopt a second-best approach, which is to include a link to the terms and conditions, and make the consumer tick a box to confirm that they have read and accepted the terms and conditions, before they click the main button to buy the product. This approach, while not as legally secure, is probably acceptable in a number of purchasing models.Step 4: Taking the consumer's credit card details on-lineAt this stage, the user should be taken to the page on a secure server where his credit card details are taken. This page should state: "Your card will be debited with the sum of £X when you click the Submit button. This will be refunded if your offer is refused." Repeat the choice of submit, clear and cancel.Step 5: Acknowledging receipt of the orderWhen the card details are validated, the E-Commerce Regulations require that you give the customer an acknowledgement page and send an acknowledgement email. This should not confirm a contract; it should instead confirm that the order has been received and that the order is being "processed". It is helpful to give the customer an order number at this stage so that he or she can chase-up any problems. It is good practice, though not legally required, to ask the user to click a button on a confirmation page to indicate that he has read the confirmation – e.g. a "Continue" button, linking to the homepage of the site.Step 6: Providing confirmation of the information provided and the right to cancelThe Distance Selling Regulations now require the supplier to provide the consumer in writing or in another durable medium confirmation of the information provided prior to the conclusion of the contract and details of the right of cancellation. Generally a consumer has a period of seven working days within which to cancel the contract and return the goods to the supplier. The only cost to a consumer will be the cost of returning any goods received by it to the supplier.A consumer will not be entitled to cancel a contract after it has been entered into, where the supplier has commenced the provision of services with the consumer's agreement prior to the end of the cancellation period then the consumer will not have the right to cancel the contract for the provisional services. However, in order to benefit from this exception, the supplier must have advised the consumer that the consumer will not be able to cancel the contract once the performance of the services has begun with the consumer's agreement.It is not possible to contract out of the Distance Selling Regulations. Any term which attempts to do this will be void to the extent that it is inconsistent with the provisions of the distance Selling Regulations.Step 7: DeliveryFinally, dispatch the goods. If a typo mislabelled an item costing £200 at £2 and someone ordered 500 of them, the site could politely – and legally – refuse the order. This is because by following the procedure set out above the dispatch of goods is in effect the acceptance of the offer made by the consumer at the start of the process. Until this point there has been no acceptance and only an acknowledgement.The "country of origin" principleThe E-commerce Regulations apply a "country of origin" principle. In its simplest form, this means that as long as a UK business complies with UK laws, it can "ignore" the laws of other Member States. In general terms this is a definite bonus for on-line retailers. However, recognising that such an approach would be bad news for consumers, this basic rule is qualified.The E-Commerce Regulations do not apply the country of origin principle to the terms of consumer contracts. In practical terms, this means that a UK-based e-commerce site's terms and conditions should meet the laws of every Member State in which consumers can buy its products, not just UK laws.As a result of the consumer contract exception, any site selling to French consumers must provide its terms and conditions in French – otherwise they may be considered invalid. If selling into Denmark, consumers must be given a 14 working day cooling-off period during which the consumer can change his or her mind about the purchase and return the goods for a refund. In the UK, the cooling-off period is only seven working days. These are only examples, of course there are many other differences.Despite this signNow qualification, there are still advantages in the Regulations' country of origin principle that can benefit a UK-based business. For example, the UK's retail laws are among the most relaxed in Europe. This can give UK businesses advantages over, say, German competitors. A German e-tailer must comply with any German restrictions on promotional offers; its UK rival escapes such restrictions, even when selling to German consumers.Ensuring your contract is legalIt is important for e-commerce retailers to ensure that the contract which is formed with the consumer under the process described above is both legally correct and also affords the retailer the maximum protection. There are various ways in which the contracting process can be structured to be legally correct, and it is important to balance absolute best practice, and a more commercial approach which is still legally correct. Equally, it is surprisingly easy to structure the process in a way which is legally incorrect, and which exposes the company to more risk than is necessary.
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What are popular software applications used to automate the sales/marketing process?
I agree that salesforce.com is the best option for CRM right now. But I like it for startups as well as larger sales orgs. I've used it successfully as the first salesperson, all the way up to a 300 person sales org. I have always been impressed.I really like using ClearSlide.com for remote presentations, web demos, screen sharing, pitching with video, and to track asset sharing within prospect and customer organizations. They just try harder and are more battle-ready than sliderocket, salescrunch, webex, etcetera.I love Expensify for obvious reasons. :)I use Things for my implementation of Getting Things Done. Wish I could use workflowy.com instead but that doesn't work on iOS devices. I need my inbox to be mobile with me. I have Things on my iPhone, iPad and my MacBook Pro.I use iPhone for all business calls. I will probably add an Android device on Verizon soon for better coverage. I love being able to surf the web and pull up email on an iPhone call tho. Super handy. I'll lose that on an Android phone.I use Google Apps to collaborate.I use DropBox to share files.I use oLark for my live chat. Live chat on your site seems like a must for B2B lead generation.I'm impressed by MailChimp.I like LeadLander for longer cycles and more complex sales.
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