| Entry-level plan availability |
Low-cost subscription plans with per-user pricing. |
Per-user subscription plans for individuals and SMEs. |
Included with Adobe Acrobat subscription tiers. |
Plan tiers include eSign and templates. |
Simple per-user plans with basic eSign. |
| API access included |
API access included in business and enterprise plans. |
Robust API with full platform features and SDKs. |
APIs available through Acrobat Sign developer program. |
API access included with higher-tier subscription plans. |
Developer APIs available for integrations and automations. |
| Enterprise plan available |
Yes, with admin controls and single sign-on. |
Yes, enterprise features, SSO, and advanced security. |
Yes, identity management, SSO, and deployment options. |
Yes, enterprise workflows, SSO, and priority support. |
Yes, enterprise admin, SSO, and custom agreements. |
| Support level |
Standard email and knowledge base; enterprise support available. |
24/7 enterprise support and dedicated customer success resources. |
Enterprise-grade support via Adobe Advantage and SLAs. |
Email support, onboarding assistance, and CSMs for enterprise. |
Email support with enterprise SLA options for paid plans. |
| Trial period |
Free trial available for evaluation and basic testing. |
Free trial with limited sends and feature access. |
Trial included through Acrobat subscription trials and offers. |
Free trial with template and document feature access. |
Free trial and a free tier with limited features. |
| Limits and quotas |
Sends, storage, and support limits vary by plan and tier. |
Usage quotas and add-ons apply depending on chosen plan. |
Limits tied to subscription level and licensing agreements. |
Feature and usage caps depend on selected plan tier. |
Sender and usage limits set by subscription and plan. |