Custom Fields
Add fields for loyalty numbers, room-rate codes, event references and tips so receipts capture data required for marketing segmentation, loyalty credits and internal chargebacks.
A ready template ensures consistent receipts, speeds checkout and supports accurate financial records while reducing manual errors and administrative time.
Front desk clerks use the template at check-out to generate accurate, itemized receipts quickly. They rely on predefined fields for room charges, taxes and incidentals to reduce manual entry and to provide guests with a clear record for reimbursement or tax purposes.
Accounting managers use templates to ensure receipts meet bookkeeping and audit standards. They configure fields for tax codes, invoice numbers and corporate billing details so records reconcile with the property management system and meet internal control requirements.
Front-desk staff, revenue managers and accounting teams use templates to standardize output and reduce processing time.
Standardized receipts help teams maintain consistent guest communication and simplify month-end financial close processes.
Add fields for loyalty numbers, room-rate codes, event references and tips so receipts capture data required for marketing segmentation, loyalty credits and internal chargebacks.
Formulas that compute subtotals, discounts and taxes automatically, reducing reconciliation time and preventing manual arithmetic errors during busy check-outs.
Display original and converted currency values with exchange rate and conversion timestamps to support international guests and corporate accounting requirements.
Optional guest signature capture for liability purposes on incidental authorizations and large group charges, recorded alongside receipt metadata for verification.
Track and store template versions to ensure the receipt format aligns with current tax rules, branding and contractual terms for corporate accounts.
Connect the template to a property management system to auto-fill reservation fields, rates and guest folios to reduce manual entry and synchronization errors.
Separate lines for room rate, taxes, service charges, incidentals, food and beverage, parking and other facilities. Itemization improves transparency and accelerates reconciliations and guest expense reporting processes.
Dedicated tax fields for lodging tax, sales tax and municipal fees with automatic calculation to reduce manual errors and ensure compliance with local tax codes and audit requirements.
Fields for payment method, authorization codes, partial payments and outstanding balances that support refunds, chargebacks and corporate billing procedures while maintaining clear audit trails.
Sections for corporate account names, PO numbers and billing addresses so group and business travelers receive receipts compatible with company expense workflows and invoicing systems.
| Workflow Setting Name and Configuration Header | Default configuration value for each workflow setting |
|---|---|
| Auto-generate receipts on checkout | Enabled by default |
| Email delivery template | PDF with branded message |
| Daily archive schedule | 02:00 AM server time |
| Reminder for pending payments | 48 hours after checkout |
| Automatic backup retention | 7 years encrypted |
Templates and receipt workflows should function consistently on desktop, tablet and mobile devices for front-desk and remote staff.
Ensure browser compatibility, test touch workflows on tablets and validate that emailed receipts display correctly across common mobile mail clients and PDF viewers.
A frequent business traveler checks out after a one-night stay with breakfast included and a room service charge
Resulting in faster expense reporting and clearer records for both guest and property, reducing reconciliation time and dispute likelihood.
An event planner receives a single consolidated folio covering multiple rooms, meeting space and catering charges
Leading to simplified invoicing, faster payment cycles and audit-ready documentation for both the hotel and the client with clear charge allocation.
| Feature Criteria and Availability Header | signNow | DocuSign |
|---|---|---|
| Template Editor | ||
| PMS Integration | API | Limited |
| Bulk Receipt Send | ||
| Role-Based Access |
Provide receipt immediately upon guest departure.
Close and reconcile receipts daily with POS and PMS.
Keep records for the local tax-required period.
Retain corporate receipts per client contract terms.
Fulfill receipt reissues within a set timeframe.
| Plan Name / Vendor Header | signNow (Featured) | DocuSign | Adobe Sign | HelloSign | PandaDoc |
|---|---|---|---|---|---|
| Starting monthly price | Affordable tier suitable for small properties | Enterprise-focused pricing | Mid-market pricing with add-ons | Lower-cost plans for individuals | Pricing aimed at sales teams and SMBs |
| Free tier or trial | Free tier available with basic features | Limited trial only | Short trial for new users | Free trial available | Free trial and limited free plan |
| API access included | API available in most plans | API on business plans | Available with enterprise | Paid add-on for some plans | API included on higher tiers |
| HIPAA support | HIPAA-ready options and BAAs available | Enterprise BAA support | BAA available through Adobe agreements | Not typically focused on HIPAA | Limited HIPAA support |
| Bulk send and templates | Bulk Send and reusable templates included | Bulk send available on business plans | Template library included | Templates supported with limits | Strong template features and automation |