How do I request payments from signers in airSlate SignNow?

There are two methods of payment collection in airSlate SignNow. You can either add payment fields to your documents or request a signer to pay upon document submission. Either way, you need to set up a merchant account first to be able to accept payments. Log in to your airSlate SignNow account as an Admin, access your Admin Panel, and connect a payment system to your account.

How do I collect payments using payment fields?

Open a document in the airSlate SignNow editor and add a fillable text field. Then, turn the field into a payment field: click on the field once, open the Advanced tab in the sidebar on the right, and check off the box Make this a payment field . Specify the Validation Type , Pre-filled Text , and other parameters if needed and click Ok . Your payment field is now set.

How do I request payments upon document submission?

Choose the document you need to send for signature and click Invite to Sign . Click the Actions on Completion button and toggle the Request a Payment option to on. Select the payer from the dropdown and enter a payment amount. Then, click Apply . Your payment request is now active and you can send your eSignature invite.

Can the Members of my Organization change or add merchant accounts?

No, neither Members nor Moderators can change a merchant account for your Organization. Only Admins are authorized to manage merchant accounts.

Can I change or delete my merchant account?

Yes, you can manage merchant accounts anytime if you are an Organization’s Admin. Go to My Organizations in the left-hand navigation sidebar, click Go to Admin Panel next to your Organization, and open the Merchant Account tab. You can update your payment account details, delete an existing merchant account, or add a new account anytime. Please note that you cannot request payments if you have deleted all your merchant accounts.

How do signers make card payments in airSlate SignNow?

When a signer receives an email notification to sign your document and make a payment, they will open the document in the airSlate SignNow editor by clicking Open Document . In the editor, they will fill out the required fields and click SAVE AND PAY . Then, the signer enters their card details and clicks Submit Payment .

Do signers need an airSlate SignNow account to sign my documents and make payments?

No, your recipients can sign documents and make payments without having to register with airSlate SignNow.

What payment systems does airSlate SignNow support?

Currently, airSlate SignNow supports credit card payments via Stripe and CardConnect.

What is an Organization in airSlate SignNow?

An Organization is essentially a workspace in airSlate SignNow where multiple users (Members) can work under predefined and centrally managed settings. Organization Members can share access to documents, send branded eSignature invites, and benefit from other enterprise features.

Electronic Signature
Features
Account management
Set Up a Merchant Account for Your Organization

Set Up a Merchant Account for Your Organization

Connect a merchant account to allow signers to submit payments along with completed documents. Simplify the payment collection process and enable your customers to pay from anywhere.

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How to set up a merchant account in airSlate SignNow

airSlate SignNow allows signers to make payments while completing your documents. As an Organization’s Admin, you can connect your airSlate SignNow account to one of the supported payment systems.

Before you proceed to set up a merchant account, make sure you have a valid payment account on Stripe or CardConnect to be able to accept payments.

Find the Merchant Account settings in the Admin Panel

Log in to your airSlate SignNow account as an Admin.
Go to My Organizations in the sidebar on the left (or in your account settings).

Click Go to Admin Panel next to your Organization. The Admin Panel features the Merchant Account tab, where Admins can manage payment systems.

Connect a merchant account

Open the Merchant Account tab in the Admin Panel. airSlate SignNow allows you to receive payments via Stripe and CardConnect. Select your preferred payment system and click Connect.

Enter your account name, payment system credentials, and select your preferred currency. Then, click Connect.

Once your payment account is set up, you can request payments from signers upon submitting your documents.

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Keep contracts protected

Enhance your document security and keep contracts safe from unauthorized access with dual-factor authentication options. Ask your recipients to prove their identity before opening a contract to set up a merchant account for your organization.

Stay mobile while eSigning

Install the airSlate SignNow app on your iOS or Android device and close deals from anywhere, 24/7. Work with forms and contracts even offline and set up a merchant account for your organization later when your internet connection is restored.

Integrate eSignatures into your business apps

Incorporate airSlate SignNow into your business applications to quickly set up a merchant account for your organization without switching between windows and tabs. Benefit from airSlate SignNow integrations to save time and effort while eSigning forms in just a few clicks.

Generate fillable forms with smart fields

Update any document with fillable fields, make them required or optional, or add conditions for them to appear. Make sure signers complete your form correctly by assigning roles to fields.

Close deals and get paid promptly

Collect documents from clients and partners in minutes instead of weeks. Ask your signers to set up a merchant account for your organization and include a charge request field to your sample to automatically collect payments during the contract signing.

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