Document Fields
Robust drag-and-drop form fields for signatures, dates, initials, and custom data. Field-level validation supports legal form accuracy and reduces rework by preventing missing or incorrect entries before signature.
For legal departments evaluating eSignature inside a CRM, signNow offers core features focused on secure signatures, chain-of-custody audit trails, and existing integrations that can reduce manual handling and help maintain compliance with U.S. electronic signature law.
Robust drag-and-drop form fields for signatures, dates, initials, and custom data. Field-level validation supports legal form accuracy and reduces rework by preventing missing or incorrect entries before signature.
Multiple signer authentication options including email, SMS code, and knowledge-based checks. These methods support identity assurance suitable for many contract types used in U.S. legal processes.
Complete, tamper-evident audit logs capturing events, IP addresses, and timestamps. Audit records are formatted for admissibility and support chain-of-custody documentation for signed agreements.
Conditional routing, reminders, and role-based signing sequences that reduce manual coordination. Automation supports complex signature flows typical for escrow, review, and approval steps in legal workflows.
Prebuilt connectors and API options for CRMs, document management, and cloud storage. Integration reduces duplicate data entry and keeps client records synchronized across systems.
Centralized user provisioning, permission tiers, and activity reporting for oversight. Administrators can enforce templates, retention settings, and security policies aligned with legal department requirements.
| Feature | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Routing Rules | Sequential or parallel |
| Template Locking | Enabled by default |
| Retention Policy | Customizable per folder |
| Webhook Events | Signed, viewed, declined |
signNow supports modern desktop browsers and native mobile apps to accommodate attorneys, staff, and clients on common devices.
For legal use, ensure browsers are current and mobile app versions are updated; confirm API authentication keys and network firewall rules when integrating with firm systems.
A mid-size law firm needed faster client signature collection and verifiable records for engagements
Leading to clearer audit trails and fewer billing delays, improving client service continuity.
A legal clinic required secure, auditable intake forms and conflict-of-interest disclosures
Resulting in consistent records, better compliance with internal policies, and faster intake processing.
| Criteria / Option | signNow (Recommended) | iSales CRM | Paper |
|---|---|---|---|
| Legally binding status | Depends | ||
| Audit trail available | Limited | Manual | |
| Remote signing | CRM add-on needed | ||
| Storage and search | Indexed digital | CRM storage | Physical filing |
| Per-user subscription | From $8/user/month | Varies by package | From $10/user/month | From $15/user/month | From $19/user/month |
|---|---|---|---|---|---|
| Enterprise plans | Custom enterprise pricing | Custom CRM bundles | Enterprise available | Enterprise available | Enterprise available |
| Compliance add-ons | HIPAA-ready options | May require vendor support | Business processes | Business processes | Business processes |
| API access | Available across plans | Add-on pricing | Available | Available | Available |
| Template library | Included | Limited | Manual creation | Included | Included |
| Free trial availability | Free trial offered | Demo or trial varies | N/A | Free trial offered | Free trial offered |