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SOFTWARE LICENSE AGREEMENT THIS SOFTWARE LICENSE AGREEMENT (the "Agreement") entered into this 30th day of September, 1999 ("Effective Date") by and between Witness Systems, Inc., a corporation existing under the laws of the state of Delaware with its principal address at 1105 Sanctuary Parkway, Suite 210, Alpharetta, Georgia 30004 ("WSI"), and Advanced Integrated Recorders, Inc., a corporation existing under the laws of the state of Delaware with its principal address at 121 Whittendale Drive, Building 1, Moorestown, New Jersey 08057 ("Air"). RECITALS A. WSI is the owner of a software application identified on Exhibit A (the "Software"); and B. Air is desirous of obtaining a license to use the Software under the terms of this Agreement and WSI is willing to license the Software to Air under the terms of this Agreement. NOW THEREFORE, in consideration of the terms and covenants herein, and other good and valuable consideration, WSI and Air agree as follows: 1. LICENSE. 1.1. GRANT OF LICENSE. Subject to the terms and conditions herein, WSI hereby grants to Air, and Air hereby accepts, a world-wide, fully paid, irrevocable and non-cancelable royalty free and perpetual license to use, reproduce, modify, distribute and sublicense (except as provided in Section 5) the Software (in object code and source code form) and create derivative works (as defined in the U.S. Copyright Act, as amended) ("Derivative Works") of the Software in the following markets: (i) the Air Traffic Control Market defined in Exhibit B-1 (such license relative to the Air Traffic Control Market is referred to as the "Air Traffic Control Market License"); (ii) each market segment of the Air Exclusive Field defined in Exhibit B-2 (each such market segment is referred to as a "Market Segment" and are collectively referred to as the "Market Segments," and such license relative to each Market Segment is referred to as the "Market Segment License"); and (iii) any market other than the markets covered by the WSI Exclusive Field (such WSI Exclusive Field being defined in Exhibit B-3), Air Traffic Control Market, or the Market Segments (such other markets are referred to collectively as the "Other Markets," and such license relates to the Other Markets is referred to as the "Other Markets License"). 1.2. APPOINTMENT OF DISTRIBUTORS. WSI grants Air the right to further grant to parties who will further sublicense or distribute the Software (each, a "Distributor" and collectively, the "Distributors") the rights in Section 1.1 and this Section 1.2, in whole or in part; provided, however, that (i) WSI is provided written notice of the name of the Distributor that is appointed; and (ii) Air enters into a written agreement with each Distributor that is consistent with the rights granted in Section 1.1 and includes provisions that are substantially similar to the provisions of Sections 1.2 46 and 1.3, if applicable, and 1.5, 1.6, 1.8, 3.1, 3.3, 3.5, 4, and 5 as if such provisions applicable to Air were with respect to the Distributor. Notwithstanding the terms of this paragraph, Air shall have no obligation to provide WSI the name of a Distributor if the Distributor is only granted a license to the object version of the Software and the Distributor is only authorized to distribute the object version of the Software to a limited number of end users identified to Air through one or more of a series of other Distributors. 1.3. SOURCE CODE LICENSES GRANTED BY AIR AND ITS DISTRIBUTORS. Except with respect to Compilation Licenses, defined in Section 1.6 below, and Section 1.2 above, the right of Air and its Distributors to sublicense Software source code under the license granted in Section 1.1 and Section 1.2 with respect to the Software source code is contingent upon Air's and the Distributor's compliance with the following requirements: (i) WSI is provided written notice of the name of the sublicensee to whom the Software source code license is granted; (ii) The Software source code is only licensed and distributed to Air's licensees ("Source Code Licensees") after a written agreement is executed by the Source Code Licensee that includes provisions substantially in the form of Sections 1, 2(b), (c), (d), (f) and (g), 4, and 6 (the "Required Provisions"), set forth on Exhibit C (the "License Agreement"), Exhibit D (the "Source Code License Supplement"), and Exhibit E, if applicable; and (iii) Air provides WSI prompt written notice of any material breach or alleged material breach by the Source Code Licensee of the license provisions of the Source Code License Agreement and Air cooperates with WSI's request of Air to enforce the license provisions of Source Code License Agreement if WSI reasonably believes that such breach has occurred. 1.4. EXCLUSIVITY. (a) DEFINITION; EXCLUSIVE; DISTRIBUTOR. As used in this Agreement, the term "Exclusive" has the meaning in subparagraph (i) below as such term is used in connection with the Air Exclusive Field, and the meaning in subparagraph (ii) below as such term is used in connection with the Air Traffic Control Market. For purposes of Section 1.4, "distributor" means any third party which is not an end user. (i) AIR EXCLUSIVE FIELD. WSI shall use its reasonable efforts to obtain the written agreement of WSI's existing (as of the Effective Date) and future distributors not to distribute the Software, in whole or in part, to third parties in or to a Market Segment. If (i) WSI's distributors do not agree in writing to the limitations set forth in the preceding sentence, or (ii) WSI's distributors agree to such limitations, but in any event distribute the Software, in whole or in part, in or to a Market Segment, then WSI shall pay Air the royalties set forth in Section 2.2(ii) applicable to such distribution of Software by WSI's distributors. WSI shall not distribute the Software, in whole or in part, directly to end users in or to a Market Segment unless WSI pays Air the royalties set forth in Section 2.2(i). (ii) AIR TRAFFIC CONTROL MARKET. WSI shall use its reasonable efforts to obtain the written agreement of WSI's existing (as of the Effective Date) and future distributors not to distribute the Software, in whole or in part, to third parties in the Air Traffic Control Market. If (i) WSI's distributors do not agree in writing to the limitations set forth in the preceding sentence, or - 2 - 47 (ii) WSI's distributors agree to such limitations, but in any event distribute the Software, in whole or in part, in or to the Air Traffic Control Market, then, WSI shall pay Air the royalties set forth in Section 2.3(ii) applicable to such distribution of Software by WSI's distributors. WSI shall not distribute the Software, in whole or in part, directly to end users in the Air Traffic Control Market, except that if Witness unintentionally and inadvertently sells or distributes the Software or if an end user uses the Software, in whole or in part, in the Air Traffic Control Market, then WSI shall pay Air the royalties set forth in Section 2.3(i). (b) DEFINITION; NON-EXCLUSIVE. As used in this Agreement, the term "Non-exclusive" has the meaning in subparagraph (i) below as such term is used in connection with the Air Exclusive Field, and the meaning in subparagraph (ii) below as such term is used in connection with the Air Traffic Control Market and the meaning in subparagraph (iii) below as such term is used in connection with the Other Markets License. (i) AIR EXCLUSIVE FIELD. WSI and its distributors will not owe royalties for and will not be restricted in any way from distributing the Software, in whole or in part, in a Market Segment. (ii) AIR TRAFFIC CONTROL MARKET. WSI and its distributors will not owe royalties for and will not be restricted in any way from distributing the Software, in whole or in part, to the Air Traffic Control Market. (iii) OTHER MARKET LICENSE. WSI and its distributors will not owe royalties for and will not be restricted in any way from distributing the Software, in whole or in part, to the Other Markets. (c) AIR TRAFFIC CONTROL MARKET LICENSE. Air's Air Traffic Control Market License shall be Exclusive as of the Effective Date and shall continue to be Exclusive through and until such time as (i) WSI (or its successor or potential purchaser) pays Air $2,500,000 in cash, and (ii) upon the occurrence of a WSI Change of Control (as defined below). Upon the occurrence of both of the foregoing events, the Air Traffic Control Market License shall immediately and automatically convert from an Exclusive license to a Non-exclusive license. As used in this paragraph, a "WSI Change of Control" means the sale to another person or entity of 50% or more of the voting securities of WSI, the sale to another person or entity of all or substantially all of WSI's assets, or a person or entity obtains the right to appoint or elect a majority of WSI's Board of Directors. (d) AIR EXCLUSIVE FIELD LICENSE. With respect to each Market Segment, Air's Air Exclusive Field License in that Market Segment shall be Exclusive as of the Effective Date and shall continue to be Exclusive through and until such time as (i) the cumulative amount of royalties paid by WSI to Air according to the terms of Section 2.2 for that Market Segment equal to or greater than $400,000, or (ii) the cumulative amount of royalties paid by WSI to Air according to the terms of Section 2.2 for all Market Segments is equal to or greater than $1,000,000. Upon the occurrence of the event described in item "(i)" of the preceding sentence, Air's Exclusive for the applicable Market Segment shall immediately and automatically convert from an Exclusive license to a Non-exclusive license; and upon the occurrence of the event described in item "(ii)" of the preceding sentence, Air's Exclusive for all Market Segments shall immediately and automatically convert from an Exclusive license to a Non-exclusive license to the extent the Market Segments have not previously converted to a Non-exclusive license. - 3 - 48 (e) OTHER MARKETS LICENSE. Air's Other Markets License shall be Non-exclusive. (f) LIMITATION ON REMEDIES. Notwithstanding the other terms of this Agreement, Air shall not be entitled to injunctive or equitable relief of any kind for a breach or violation of the exclusivity terms set forth in this Agreement by WSI, WSI's distributors, and their respective Software licensees. The royalties set forth in Section 2 shall be Air's sole and exclusive remedy in the event of any breach or violation of the exclusivity terms set forth in this Agreement by WSI, WSI's distributors, and their respective Software licensees plus reasonable and verifiable fees (including attorneys fees), costs and expenses incurred in the enforcement of its rights under this Agreement. (g) ACCELERATED TERMINATION OF EXCLUSIVE RIGHTS. Upon the occurrence of a WSI Change of Control (as defined in Section 1.4(c)), WSI, its successor, or potential purchaser may pay in cash the remaining balance of the amounts set forth in Section 1.4(d) to convert Air's Exclusive license in one or more Market Segments to a Non-exclusive license. 1.5. TRADEMARKS. Air may not use any of the identifying marks of WSI, including without limitation, any trademarks, service marks or trade names of WSI, without the express prior written consent of WSI. WSI may not use any of the identifying marks of Air, including without limitation, any trademarks, service marks or trade names of Air, without the express prior written consent of Air. 1.6. AIR SUBLICENSE AGREEMENTS. Air shall require sublicensees of the Software to execute a written agreement that is (i) not inconsistent with this Agreement, and (ii) includes, at a minimum, provisions that are substantially similar to the terms of (a) the Required Provisions of the License Agreement, (b) if applicable, the Integrator License, Distributor License or Compilation License, and (c) if Air grants a license to modify source code, the Source Code License Supplement. "Integrator License" means a license to integrate the Software into other products, as more fully described in Exhibit E; "Distributor License" means a license to further distribute the Software, as more fully described in Exhibit E; "Compilation License" means the right to use the source code exclusively to compile the Software into object code, as more fully described in Exhibit E. Notwithstanding the foregoing, Air need not replace its agreements with licensees as of the Effective Date, provided, that all such licensees are listed on Exhibit F and all such licensees are licensing the Software only according to the terms of Air Shrink Wrap License Agreement attached to Exhibit F. 1.7. LIMITATION ON SOURCE CODE LICENSES GRANTED BY WSI. Notwithstanding anything herein to the contrary, for a period of twenty four (24) months after the Effective Date, WSI agrees not to license the Software source code unless WSI enters into a written agreement with the licensee of the Software source code that provides for the Licensee's agreement to be bound by the terms of exclusivity set forth in Section 1. 1.8. WSI AUDIT RIGHTS. With respect to Air's Software license agreements with Air's Distributors (whether the Software source code or object code is licensed) and with respect to Air's agreements with its Source Code Licensees and with respect to Air's agreement with a permitted assignee of this Agreement, WSI shall have the right to one of the following options, such option to be determined by Air: (i) have an independent third party who is reasonably acceptable to Air audit, upon reasonable notice to Air, the Required Provisions and the provisions of the Integrator License, - 4 - 49 Distributor License, Compilation License and Source Code Supplement; permitted assignees; provided that such third party is obligated to terms of non-disclosure protecting the confidentiality of the records and documents reviewed and that such third party provides WSI only a summary of the results of such audit, excluding the identity of the parties (other than Air) thereto; or (ii) Air shall provide WSI a copy of Air's agreements with the Distributor, Source Code Licensee, or permitted assignee, provided, that Air may redact any confidential information in said agreements. 2. FEES. 2.1. AIR LICENSE FEES. The rights granted to Air in this Agreement are royalty-free. Air shall be liable for all sales, use, value-added or similar taxes payable on the Software arising from Air's license and distribution of the Software. 2.2. ROYALTIES; AIR EXCLUSIVE FIELD. (i) WSI DIRECT LICENSES. During the term that Air's rights in a Market Segment are Exclusive, WSI shall pay Air three percent (3%) of (x) all net Software license fees received by WSI from end users in respect of that Market Segment less (y) the amounts described in Section 2.4. (ii) DISTRIBUTOR LICENSES. During the term that Air's rights in a Market Segment are Exclusive, WSI shall pay Air three percent (3%) of (x) all net Software license fees received by WSI from WSI distributors in respect of an application in that Market Segment, less (y) the amounts described in Section 2.4. 2.3. ROYALTIES; AIR TRAFFIC CONTROL MARKET. (i) WSI DIRECT LICENSES. During the term that Air's Air Traffic Control Market License is Exclusive, WSI shall pay Air ten percent (10%) of (x) all net Software license fees received by WSI from end users in respect of the Air Traffic Control Market, less (y) the amounts described in Section 2.4. (ii) DISTRIBUTOR LICENSES. During the term that Air's Air Traffic Control Market License is Exclusive, WSI shall pay Air ten percent (10%) of (x) all net Software license fees received by WSI from WSI's distributors in respect of the Air Traffic Control Market, less (y) the amounts described in Section 2.4. 2.4. ROYALTY DEDUCTIONS. WSI shall deduct from all amounts owed to Air hereunder, all taxes, duties, sales taxes, value added taxes, and similar taxes and duties arising from WSI's and its distributor's distribution and license of the Software. WSI shall have the right to make reasonable allowances and price adjustments and to accept reasonable returns from WSI's and its distributor's licensees. In each case, WSI shall charge back to Air's account any amounts previously paid or credited to Air with respect to such allowances, adjustments, or returns. 2.5. SOFTWARE LICENSE FEES. WSI may determine in its sole discretion the price offered for the Software. WSI may bundle the Software with other products (the "Other Products") and offer the resulting product (the "Bundled Product"). Air shall pay the royalties set forth in this Section 2 based on the proportionate value of the Software in comparison to the proportionate value of the Other Products. The fees that WSI generally charges for the Other Products and the Software separately shall be presumed to represent the relative values of the unbundled products. - 5 - 50 2.6. PAYMENT TERMS. No later than thirty (30) days after the last day of each calendar quarter (the "Reported Calendar Quarter"), WSI will deliver to Air (i) a report indicating those licenses that WSI and its distributors granted during the Reported Calendar Quarter that WSI owes a royalty according to the terms of this Agreement together with supporting documentation, and (ii) payment in U.S. dollars in immediately available funds of the applicable royalty amount according to the terms of this Agreement. Upon termination of all of Air's Exclusive licenses set forth herein, WSI shall no longer be obligated to deliver the report described in this paragraph. 2.7. AIR AUDIT RIGHTS. Upon delivery of reasonable written notice to WSI, Air and its representatives shall from time to time have the right to have an independent third party reasonably acceptable to WSI audit all records and documents that are related to the Software licenses granted by WSI and its distributors in the Air Traffic Control Market and the Market Sections during the time that Air has an Exclusive license in such markets and for a period equal to the statute of limitation in Georgia pertaining to contract claims. WSI shall grant such access to such records and documents during the times described in the preceding sentence. 3. PROPRIETARY RIGHTS; SOFTWARE. 3.1. Air hereby acknowledges and agrees that the Software, excluding any public domain code and third party code, is the exclusive property of WSI subject to the rights of Air and that notwithstanding any other provision of this Agreement, title to the Software, excluding any public domain code and third party code, shall remain exclusively vested in WSI. Air hereby acknowledges and agrees that WSI shall retain all right, title and interest in and to any modifications or improvements made by WSI to the Software, and Air shall have no right or license in or to such Derivative Works. 3.2. WSI hereby acknowledges and agrees that Air shall retain all right, title and interest in and to any modifications or improvements made by Air to the Software, and WSI shall have no right or license in or to such Derivative Works. 3.3. WSI reserves all rights not expressly granted herein. Except as set forth in this Agreement, no express or implied license or right of any kind is granted to Air regarding the Software. 3.4. Air shall take reasonable measures, at WSI's cost and expense if such measures are outside of the ordinary course of Air's business, to protect the ability of either WSI or Air or both, to prevent unauthorized persons or entities from knowing, using, receiving, reproducing, marketing, selling, distributing, transferring, translating, modifying, disassembling, decompiling, or reverse engineering the Software or creating Derivative Works based on the Software. 3.5. Air shall include the following notice on the Software's splash screens, any media that contains the Software, and related documentation: "Portions. Copyright (C) [INSERT DATE OF FIRST PUBLICATION]-1999 by Witness System, Inc. All rights reserved worldwide." 3.6. Air agrees to notify WSI of any infringements, unauthorized use or possession of the Software, WSI's other Confidential Information, or of any patents, copyrights, trade secrets, or other proprietary or property rights belonging to WSI. Air agrees to provide reasonable assistance to - 6 - 51 WSI, at WSI's cost and expense, in connection with any matter pertaining to protection of WSI's patents, copyrights, trade secrets, or other proprietary or property rights belonging to WSI. 4. CONFIDENTIALITY AND NONDISCLOSURE. 4.1. WSI'S CONFIDENTIAL INFORMATION. Air hereby acknowledges and agrees that the Software source code, excluding any public domain code and third party code, together with all information, material and data contained therein, is confidential and proprietary to WSI (collectively, the "WSI Confidential Information"). 4.2. NONDISCLOSURE. Except as expressly authorized herein, Air hereby agrees that it shall hold in strict confidence, and shall not permit the disclosure or reproduction of the WSI Confidential Information and all information or data contained therein, including without limitation, proprietary computer programs, documentation, generated output, modifications and conversions. The terms of the non-disclosure obligations set forth in this Section 4 shall remain in effect for as long as such WSI Confidential Information remains a trade secret, but in any event for a period of five (5) years after the WSI Confidential Information is disclosed to Air; except that notwithstanding the above such terms shall not apply to information that (i) is disclosed to Air by a third party under no obligation of confidentiality to WSI, (ii) is or becomes generally known through no fault of Air; or (iii) is approved for release by WSI. 4.3. RESTRICTION OF ACCESS. Air agrees to take all commercially appropriate and necessary steps to insure that unauthorized persons shall not have access to the Software source code Air and agrees to restrict access to, and the display of, all materials, information and data referred to in Sections 4.1 and 4.2 above to such employees, independent contractors and sublicensees of Air who: (i) need to have direct access to the Software source code or a visual display thereof to enable Air or its sublicensees to utilize the Software source code as contemplated by this Agreement; and (ii) have agreed in writing to treat the Software source code and such other material, information and data which WSI treats as being confidential or proprietary in accordance with this Section 4 and to comply with all other provisions of this Agreement. 5. SUBLICENSE TERMINATION AND REMEDIES. 5.1. WSI may terminate a License Agreement or Source Code License Supplement, respectively, (whether or not such agreement is with an end user or a Distributor) upon the occurrence of either of the following events, or both, with respect to such agreement: (i) A Software sublicense is granted to a sublicensee that does not comply with Section 1.6 hereof and Air or the Distributor granting such sublicense, as the case may be, fails to correct the inconsistency within sixty (60) days after WSI provides Air a written request to correct such inconsistency. (ii) A sublicensee commits a material breach of the Required Provisions, Distributor License, Integrator License, or Compilation License or the terms of the Source Code License Supplement and the sublicensee fails to cure such breach within sixty (60) days after WSI provides Air written notice of such breach. Upon termination of a sublicense, the sublicensee whose rights - 7 - 52 are terminated shall promptly return all copies of the Software to Air or have an officer of the sublicensee certify in writing that all copies of the Software in the sublicensee's possession or control have been destroyed. 5.2. If a sublicensee continues to use or distribute the Software after such termination or if Air, its Distributor or their sublicensees breach the terms of Section 4, then WSI will not have an adequate remedy at law; therefore, injunctive or other equitable relief (without the necessity of posting bond) would be appropriate to restrain such unauthorized use or disclosure, whether threatened or actual. 6. RESPONSIBILITIES OF AIR. 6.1. Air shall be exclusively responsible for the supervision, management and control of its use of the Software, including, but not limited to, (i) assuming proper operating methods, (ii) establishing adequate back-up plans, when permissible, and (iii) providing support to end users to whom it distributes the Software. 6.2. Air acknowledges that as a part of its obligations to WSI, that Air's agreement with its Distributors and Air's sublicensees may not (i) impose any liabilities upon WSI, and (ii) grant any warranty of any kind to any third party on behalf of WSI. 6.3. WSI may not (i) enter into any agreement with a third party that imposes any liabilities on Air, or (ii) grant any warranty of any kind to any third party on behalf of Air. 6.4. Upon WSI's request, Air shall enforce the terms of the Required Provisions with its sublicensees, its Distributors, and its Distributor's sublicensees. If Air decides to file a legal action against a sublicensee, its Distributor, or its Distributor's sublicensee for a breach of one or more of the Required Provisions, then prior to filing such action Air shall provide WSI reasonable written notice of such action and shall provide WSI an opportunity to join as a party to the litigation. 6.5. Air shall not be liable for any breach by any sublicensee (including Distributors) or any third party of any provisions of this Agreement, any sublicense agreement or otherwise; provided, however that nothing in this paragraph shall limit the provisions of Section 6.4. 7. WARRANTY DISCLAIMER; LIMITATION OF LIABILITY. THE SOFTWARE IS PROVIDED "AS-IS." WSI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NEITHER AIR NOR WSI SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST DATA OR USE OR LOST PROFITS, HOWEVER ARISING, EVEN IF WSI OR AIR, AS APPLICABLE, HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WSI SHALL HAVE NO LIABILITY FOR DAMAGES UNDER THIS AGREEMENT (WHETHER IN CONTRACT OR TORT) FOR THE SOFTWARE UNLESS SUCH LIABILITY ARISES DIRECTLY FROM WSI'S BREACH OF THE TERMS OF SECTION 6.3 IN WHICH CASE WSI'S LIABILITY SHALL BE LIMITED TO THE AMOUNT OF AIR'S DIRECT DAMAGES ARISING THEREFROM. THE FOREGOING LIMITATION OF LIABILITY SHALL BE APPLIED SEPARATE AND APART FROM ANY LIMITATION OF - 8 - 53 LIABILITY IN ANY OTHER AGREEMENT. AIR SHALL HAVE NO LIABILITY FOR DAMAGES UNDER THIS AGREEMENT (WHETHER IN CONTRACT OR TORT) UNLESS SUCH LIABILITY ARISES DIRECTLY FROM AIR'S BREACH OF THE TERMS OF SECTION 6.2 IN WHICH CASE AIR'S LIABILITY SHALL BE LIMITED TO THE AMOUNT OF AIR'S DIRECT DAMAGES ARISING THEREFROM. WSI SHALL HAVE NO LIABILITY FOR DAMAGES UNDER THIS AGREEMENT (WHETHER IN CONTRACT OR TORT) UNLESS SUCH LIABILITY ARISES DIRECTLY FROM WSI'S BREACH OF THE TERMS OF SECTION 6.3 IN WHICH CASE WSI'S LIABILITY SHALL BE LIMITED TO THE AMOUNT OF AIR'S DIRECT DAMAGES ARISING THEREFROM. NOTWITHSTANDING THE TERMS OF THIS PARAGRAPH, NOTHING IN THIS AGREEMENT SHALL LIMIT WSI'S ABILITY TO RECOVER ECONOMIC DAMAGES RESULTING FROM UNAUTHORIZED USE OF THE SOFTWARE BY AIR, ITS DISTRIBUTORS OR THEIR SUBLICENSEES SUBJECT TO THE PROVISIONS OF SECTION 6.5; PROVIDED THAT ANY SUCH LIABILITY OF AIR SHALL NOT EXCEED $2,500,000 IN THE AGGREGATE. NOTWITHSTANDING THE TERMS OF THIS PARAGRAPH, NOTHING IN THIS AGREEMENT SHALL LIMIT AIR'S ABILITY TO RECOVER THE ROYALTIES OWED UNDER THIS AGREEMENT OR OTHERWISE. THE PARTIES AGREE TO THE ALLOCATION OF LIABILITY RISK SET FORTH IN THIS SECTION. THIS LIMITATION OF LIABILITY IS INTENDED TO APPLY WITHOUT REGARD TO WHETHER OTHER PROVISIONS OF THIS AGREEMENT HAVE BEEN BREACHED OR HAVE PROVEN INEFFECTIVE. 8. INDEMNIFICATION. 8.1. Air shall indemnify, defend and hold WSI and its directors, officers, employees and agents harmless (collectively, the "WSI Indemnified Parties"), from and against the any Adverse Consequences (as defined below) that any of the WSI Indemnified Parties may suffer, sustain or become subject to, arising out of a breach of Section 6.2. 8.2. WSI shall indemnify, defend and hold Air and its directors, officers, employees and agents harmless (collectively, the "Air Indemnified Parties"), from and against any Adverse Consequences (as defined below) that any of the Air Indemnified Parties may suffer, sustain or become subject to, arising out of a breach of Section 6.3. 8.3. For purposes of this Section 8, "Adverse Consequences" means all charges, complaints, actions, suits, proceedings, hearings, investigations, claims, demands, costs of defense, judgments, orders, decrees, stipulations, injunctions, damages, dues, penalties, fines, costs, amounts paid in settlement, liabilities, taxes, security interests, losses, expenses, and fees, including without limitation all reasonable attorneys' fees and court costs. 8.4. This Section 8 does not affect the indemnification obligations of the parties under the Asset Purchase Agreement between the parties hereto, of even date herewith. 9. MISCELLANEOUS. 9.1. ENTIRE AGREEMENT. This Agreement constitutes the entire agreement between the parties relating to the subject matter hereof and shall be binding on them and on their permissible successors, heirs and assigns, and shall inure to their respective benefits. Any amendments, or - 9 - 54 alternatives or supplementary provisions must be made in writing and duly executed by an authorized representative or agent of each of the parties hereto. 9.2. NON-WAIVER. The failure in one or more instances of a party to insist upon performance of any of the terms, covenants or conditions of this Agreement, or to exercise any right or privilege in this Agreement conferred, or the waiver by said party of any breach of any of the terms, covenants or conditions of this Agreement, shall not be construed as thereafter waiving any such terms, covenants, conditions, rights or privileges, but the same shall continue and remain in full force and effect as if no such forbearance or waiver had occurred. 9.3. ASSIGNMENT. This Agreement and all rights and obligations may not be assigned in whole or in part by either party (by operation of law or otherwise) without the prior written consent of the other, except that (i) either party may assign its rights indivisibly in connection with a reorganization, sale or other disposition of substantially all the assets or voting stock of that party's business relating to the licensed software to an acquiring person or entity, provided, that prior written notice is provided to the non-assigning party, and (ii) nothing in this paragraph shall limit the right to grant Software sublicenses. The acquiring person or entity must agree in writing to comply with the assigning party's obligations under, and to be bound by, this Agreement. This Agreement shall be binding upon, and inure to the benefit of and be enforceable by, the parties and their respective successors and permitted assigns. 9.4. COMPLIANCE WITH LAWS. Each of WSI and Air shall comply in all material respects with applicable laws in the performance of its respective obligations under this Agreement. With respect to any applicable export laws, a party exporting or importing the Software shall be responsible for complying with all applicable laws and regulations relating to such export or import of the Software. 9.5. NOTICES. All communications between the parties with respect to any of the provisions of this Agreement ("Notices") shall be in writing, and shall be sent by personal delivery or by airmail, facsimile transmission or other commercial means of rapid delivery, postage or costs of transmission and delivery prepaid, to Air or WSI as set forth in the preamble of this Agreement, until such time as either party provides the other not less than ten (10) days' prior written notice of a change of address in accordance with these provisions. Notices sent by facsimile transmission or by other means of rapid delivery (means intended to be delivered to the receiving party within at least two (2) business days of being sent) shall be deemed given on the day such Notice was transmitted or delivered, provided that reasonable proof of transmission or delivery is retained by the sending party. Other Notices shall be deemed to have been given upon receipt by the other party. 9.6. COUNTERPARTS. This Agreement may be executed in multiple counterparts, each of which shall be deemed to be an original, and all such counterparts shall constitute but one instrument. [SIGNATURES CONTAINED IN FOLLOWING PAGE] - 10 - 55 9.7. CONSTRUCTION AND APPLICABLE LAW. The parties understand and acknowledge that they have each been represented by counsel in connection with the preparation, execution and delivery of this Agreement. This Agreement shall not be construed against any party for having drafted it. This Agreement shall be governed and controlled as to validity, enforcement, interpretation, effect and in all other respects by the internal laws of the state of Georgia. 9.8. DISPUTE RESOLUTION. The parties agree to the dispute resolution provisions set forth in Exhibit G. 9.9. LEGAL FEES. If any dispute arising out of this Agreement is litigated between the parties, the prevailing party shall be entitled to recover its reasonable attorneys' fees in addition to any other relief to which it may be entitled. 9.10. SEVERABILITY. If any provision of this Agreement shall be found invalid or unenforceable for any reason, in whole or in part, then such provision shall be deemed modified, restricted, or reformulated to the extent and in the manner necessary to render the same valid and enforceable, or shall be deemed excised from this Agreement, as the case may require, and this Agreement shall be construed and enforced to the maximum extent permitted by law, as if such provision had been originally incorporated herein as so modified, restricted, or reformulated or as if such provision had not been originally incorporated herein, as the case may be. The parties further agree to seek a lawful substitute for any provision found to be unlawful; provided, that, if the parties are unable to agree upon a lawful substitute, the parties desire and request that a court or other authority called upon to decide the enforceability of this Agreement modify those restrictions in this Agreement that, once modified, will result in an agreement that is enforceable to the maximum extent permitted by the law in existence at the time of the requested enforcement. 9.11. EXHIBITS AND RECITALS. All Exhibits attached hereto are specifically incorporated herein by reference and the recitals set forth above are hereby incorporated as part of this Agreement as if fully set forth herein. WITNESS SYSTEMS, INC., a Delaware ADVANCED INTEGRATED RECORDERS, corporation INC., a Delaware corporation SIGNATURE: SIGNATURE: ----------------------------- -------------------------- NAME: NAME: ----------------------------- -------------------------- TITLE: TITLE: ----------------------------- --------------------------

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  1. Log into your account or register for a complimentary trial with our service.
  2. Select +Create to upload a file from your device, cloud storage, or our template library.
  3. Open your ‘Software License Form’ in the editor.
  4. Hit Me (Fill Out Now) to finalize the document on your end.
  5. Add and designate fillable fields for additional parties (if necessary).
  6. Proceed with the Send Invite settings to solicit eSignatures from others.
  7. Download, print your version, or convert it into a reusable template.

Don’t fret if you need to collaborate with coworkers on your Software License Form or send it off for notarization—our solution includes everything you require to complete such tasks. Enroll with airSlate SignNow today and enhance your document management to unprecedented levels!

Here is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.

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Software License Agreement PDF
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The best way to complete and sign your software license form

Save time on document management with airSlate SignNow and get your software license form eSigned quickly from anywhere with our fully compliant eSignature tool.

How to Sign a PDF Online How to Sign a PDF Online

How to complete and sign documents online

In the past, dealing with paperwork required lots of time and effort. But with airSlate SignNow, document management is easy and fast. Our powerful and user-friendly eSignature solution allows you to easily complete and electronically sign your software license form online from any internet-connected device.

Follow the step-by-step guidelines to eSign your software license form template online:

  • 1.Register for a free trial with airSlate SignNow or log in to your account with password credentials or SSO authorization option.
  • 2.Click Upload or Create and import a form for eSigning from your device, the cloud, or our form library.
  • 3.Click on the document name to open it in the editor and use the left-side menu to fill out all the blank areas properly.
  • 4.Put the My Signature field where you need to approve your form. Type your name, draw, or upload a photo of your handwritten signature.
  • 5.Click Save and Close to accomplish editing your completed document.

After your software license form template is ready, download it to your device, save it to the cloud, or invite other individuals to electronically sign it. With airSlate SignNow, the eSigning process only takes a few clicks. Use our powerful eSignature solution wherever you are to handle your paperwork effectively!

How to Sign a PDF Using Google Chrome How to Sign a PDF Using Google Chrome

How to fill out and sign forms in Google Chrome

Completing and signing paperwork is simple with the airSlate SignNow extension for Google Chrome. Adding it to your browser is a quick and efficient way to deal with your forms online. Sign your software license form sample with a legally-binding eSignature in just a couple of clicks without switching between programs and tabs.

Follow the step-by-step guide to eSign your software license form in Google Chrome:

  • 1.Go to the Chrome Web Store, search for the airSlate SignNow extension for Chrome, and install it to your browser.
  • 2.Right-click on the link to a document you need to sign and select Open in airSlate SignNow.
  • 3.Log in to your account with your password or Google/Facebook sign-in buttons. If you don’t have one, you can start a free trial.
  • 4.Use the Edit & Sign menu on the left to complete your sample, then drag and drop the My Signature field.
  • 5.Insert an image of your handwritten signature, draw it, or simply enter your full name to eSign.
  • 6.Verify all data is correct and click Save and Close to finish editing your paperwork.

Now, you can save your software license form template to your device or cloud storage, email the copy to other individuals, or invite them to electronically sign your form with an email request or a protected Signing Link. The airSlate SignNow extension for Google Chrome enhances your document workflows with minimum time and effort. Start using airSlate SignNow today!

How to Sign a PDF in Gmail How to Sign a PDF in Gmail How to Sign a PDF in Gmail

How to complete and sign paperwork in Gmail

When you receive an email with the software license form for approval, there’s no need to print and scan a document or download and re-upload it to another tool. There’s a much better solution if you use Gmail. Try the airSlate SignNow add-on to quickly eSign any documents right from your inbox.

Follow the step-by-step guide to eSign your software license form in Gmail:

  • 1.Navigate to the Google Workplace Marketplace and find a airSlate SignNow add-on for Gmail.
  • 2.Set up the tool with a related button and grant the tool access to your Google account.
  • 3.Open an email with an attachment that needs approval and use the S key on the right sidebar to launch the add-on.
  • 4.Log in to your airSlate SignNow account. Select Send to Sign to forward the document to other parties for approval or click Upload to open it in the editor.
  • 5.Put the My Signature option where you need to eSign: type, draw, or import your signature.

This eSigning process saves efforts and only takes a couple of clicks. Utilize the airSlate SignNow add-on for Gmail to update your software license form with fillable fields, sign paperwork legally, and invite other parties to eSign them al without leaving your mailbox. Improve your signature workflows now!

How to Sign a PDF on a Mobile Device How to Sign a PDF on a Mobile Device How to Sign a PDF on a Mobile Device

How to fill out and sign paperwork in a mobile browser

Need to rapidly submit and sign your software license form on a smartphone while doing your work on the go? airSlate SignNow can help without needing to install additional software applications. Open our airSlate SignNow tool from any browser on your mobile device and add legally-binding eSignatures on the go, 24/7.

Follow the step-by-step guidelines to eSign your software license form in a browser:

  • 1.Open any browser on your device and follow the link www.signnow.com
  • 2.Register for an account with a free trial or log in with your password credentials or SSO option.
  • 3.Click Upload or Create and pick a file that needs to be completed from a cloud, your device, or our form collection with ready-made templates.
  • 4.Open the form and fill out the empty fields with tools from Edit & Sign menu on the left.
  • 5.Place the My Signature field to the form, then enter your name, draw, or add your signature.

In a few easy clicks, your software license form is completed from wherever you are. When you're done with editing, you can save the document on your device, build a reusable template for it, email it to other people, or ask them to eSign it. Make your documents on the go prompt and productive with airSlate SignNow!

How to Sign a PDF on iPhone How to Sign a PDF on iPhone

How to complete and sign documents on iOS

In today’s business world, tasks must be completed quickly even when you’re away from your computer. With the airSlate SignNow mobile app, you can organize your paperwork and sign your software license form with a legally-binding eSignature right on your iPhone or iPad. Install it on your device to close deals and manage forms from just about anywhere 24/7.

Follow the step-by-step guidelines to eSign your software license form on iOS devices:

  • 1.Go to the App Store, search for the airSlate SignNow app by airSlate, and install it on your device.
  • 2.Open the application, tap Create to import a template, and choose Myself.
  • 3.Opt for Signature at the bottom toolbar and simply draw your autograph with a finger or stylus to eSign the form.
  • 4.Tap Done -> Save right after signing the sample.
  • 5.Tap Save or take advantage of the Make Template option to re-use this paperwork in the future.

This process is so simple your software license form is completed and signed within a couple of taps. The airSlate SignNow application works in the cloud so all the forms on your mobile device remain in your account and are available any time you need them. Use airSlate SignNow for iOS to enhance your document management and eSignature workflows!

How to Sign a PDF on Android How to Sign a PDF on Android

How to fill out and sign forms on Android

With airSlate SignNow, it’s simple to sign your software license form on the go. Install its mobile app for Android OS on your device and start enhancing eSignature workflows right on your smartphone or tablet.

Follow the step-by-step guide to eSign your software license form on Android:

  • 1.Navigate to Google Play, search for the airSlate SignNow app from airSlate, and install it on your device.
  • 2.Sign in to your account or create it with a free trial, then upload a file with a ➕ option on the bottom of you screen.
  • 3.Tap on the imported document and choose Open in Editor from the dropdown menu.
  • 4.Tap on Tools tab -> Signature, then draw or type your name to electronically sign the form. Complete blank fields with other tools on the bottom if needed.
  • 5.Utilize the ✔ key, then tap on the Save option to finish editing.

With an intuitive interface and total compliance with primary eSignature standards, the airSlate SignNow application is the perfect tool for signing your software license form. It even works offline and updates all form adjustments when your internet connection is restored and the tool is synced. Complete and eSign forms, send them for approval, and create multi-usable templates anytime and from anyplace with airSlate SignNow.

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