How Can I Implement Electronic signature in CRM
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FAQs
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Is it easy to implement Salesforce?
SFDC is so broad, I can safely say one could spend their entire career learning, modeling and signNowing themselves for various aspects of the platform. There's just basic SFDC (Salesforce.com) and then there are other areas; Service Cloud, Sales Cloud, Heroku, Data.com, etc.The best advice I would give before even attempting to do anything "real" is to do the following;1. Sign up for a developer account (it's free - forever)2. Go through the http://wiki.developerforce.com/p... - examples by examples. It's basically all there - The problem I find is that people with software developer experience try to "beat into submission" their current experience to the SFDC platform.That, IMHO why SFDC is seen as "hard to learn" - it's not that it's hard. it's just hard to mentally ditch your previous experience (or at least tweak the heck out of it).Some For-instances - *. The APEX language, even though it's "java-like" is simply not Java.*. The Visualforce language, although "HTML-like" is simply not HTML or javascript. Further, the architecture of how it works is completely different from how thing work in typical web server environments.*. SOQL/SOSL Data queries are not SQL. The typical scenario is, many companies that have big expensive development staffs that try to just "pick up" SFDC, run into huge problems. Usually involving large licensing fees (upwards of $65/month/user to $250/month) and some completely befuddled developers....And then in come the consultants - billing out at about $250/hour (and up)Soon companies can be hemorrhaging money. SFDC has a lot of advantages - multi-tenant architecture, guaranteed availability, mobile apps, APIs, great, friendly user interface, internationalization, JSON/RESTful interfaces, lots of extensibility, a great user community.... and lots more. BUT- Learning the SFDC platform is infrastructure programming, pure and simple, with a lot of "clicks-not-code" activity.I've found it hard to convince java programmers, for instance, that (s)he can implement a workflow and/or Validation rule to do what they need to do, rather than sling a bunch of lines of code into a trigger or anonymous APEX to have things done.To learn Salesforce, throw your java/SQL/HTML (well most of your HTML) experience away, and just make it through the workbooks in the link I provided above.... THEN - determine if it's for you.There are so many specific tricks to learning how to build a really robust SFDC implementation, that it can seem daunting at first.... however, it's absolutely amazing to me how many people simply have not gone through the workbooks.... It's usually my first question: "have your developers gone through the Force.com workbook?"
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How can I find someone who is an expert on electronic signatures to validate my implementation?
The easiest way is to just talk to your signNow rep. signNow has close to 1,000 employees that are all trained in electronic signature processes. There is also a professional services department who can go through and give you feedback.
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How can I implement a culture of CRM?
Thank you for your request. I will try my best in answering your question.The most important aspect of a thriving CRM culture is not the CRM system. While a user-friendly CRM system is a signNow factor in driving usability and making the best of the the investment, a CRM culture is a different ball game.Here’s an example: a company struggling with keeping track of customers, deals and sales rep productivity brings in best in class CRM. After exhaustive input from sales managers, a state of the art system was implemented. Yet, sales reps hated it, found ways to skip entering data in it and eventually, the problem that the company sought out to solve remained as it is. This is a very common scenario in CRM implementations. This is because a system cannot solve a people problem.A CRM culture originates from your employee attitude towards the customer. It seeks its roots from your company vision, and objectives. Companies that have taken the time to analyze their customer issues, employee roadblocks in serving their customers and have shown a genuine interest in solving the problems have seen a CRM culture that just works.In CRM world, you may call this a CRM strategy. A CRM strategy defines your customer-centric goals and how do you want to go about achieving them. It may or may not involve buying a CRM software right away. Yet it definitely involves talking to your front-line staff who serve the customers daily, making goals in collaboration with them, and defining goals that everyone in the company can identify it. A one-vision strategy across unites a company like no other.Once the goals are set down and agreed upon, it is change management that makes the difference. Don’t forget your staff after step 1. Maintain an ongoing dialogue on the goal progress, and target dates. Utilize various forms of communications to keep the staff in tune with where the company wants to go. Posters, town halls, newsletters, employee rewards - use whatever means possible to keep the staff engaged to the new one-vision of customer excellence. Sooner than later, employees warm up to the idea of customer centricity and walk in step with the company’s new CRM culture.Last but not the least, ensure that the CRM system is intuitive to the user. Your user will be more patient with their dissatisfaction of not meeting their requirements right away if the system is at least easy to use. :)
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How can I do a cost vs. benefit analysis of a new CRM tool implementation?
Cost is easy.Benefits - what’s the value of a more accurate sales forecast? Can we see trends reliably and tell that our next October sales will exceed our staff’s ability to deliver without signNow overtime? Can we sustainably hire new FTE’s (Full Time Equivalent) and eliminate October overtime? (October projected overtime minus monthly cost of new FTE’s).What’s the value of real time information? If each salesguy takes an hour to fill out his sales report every Friday to send it to the Sales Manager for Monday’s sales meeting (Total annual Sales divided by month/week/hour divided by # of salespeople = Average sale per hour times how many salesguys we got times 52 shows us what our revenue increase could be if they didn’t fill out sales reports - but we might figure half these guys would read baseball scores in that extra hour so we might discount this projected revenue increase by 0.50 or 0.25 - whatever)Anyway - what you really need is a good consultant who’s seen these CRM benefits in real life, with real clients over the years - and can help you select and implement the right CRM package so you end up with that accurate sales forecast or sales report - or whatever else goes into your Cost/Revenue Model.It’s not easy, it’s not cheap - but if you do it right companies can bump the bottom line 2–10% from CRM alone at a average cost of less than 0.5% - rough numbers - but you get the point - it’s worth the effort to do it rightHome Page | Profit From ERP
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How can I implement a signature when posting in the forum?
I agree with what Kevin Fernandez has told about getting signature option. But I would suggest you comment on those posts which is related to your niche, as it will create relevant links and helps you to build your reputation and drive targeted traffic on your site. However, Unrelated links are generally suspicious for Google.
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