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Contract management software for Insurance Industry

This is a short video explaining the different Contracts present under a client Head over to the "Contracts" tab inside a client The first one is Subscription items This is where you can define any monthly, annual or one-off recurring subscriptions you have running with clients Any item that is defined as a product, block hour or block money in the service catalog are listed here You can click that subscription to define the terms for it, starting from whether this is applicable across sites or specific to any one site of that client You can first define the unit price This is, by default, taken from the service catalog and can be overridden As for Quantity type, it can be one of these options Selecting "All users" will take the count of the requesters listed under this client Likewise, "All assets" will take the count of the assets managed for this client Whereas by selecting "Custom", you can mention the Quantity as required In addition to running monthly or annual contracts, you can also define one-off contracts that can be used for some additional project work coming your way The billing date is the date on which the value of the subscription is pushed to the billing queue The end date is not mandatory However, it can be set to create expiry reminders This is where the custom quantity is entered and the proration happens The effective date is useful when the billing start date is in the future but the client would like the services right away In this case, the unit price is prorated until the next billing date ingly, and can be invoiced right away You can also add any custom description that will be displayed on the invoice Next one is custom pricing Any item that's marked as a worklog can be added under custom pricing Custom pricing can be used when the MSP would like to provide a service at a discounted price for a specific client This discounted price will take effect on the invoice when the worklog is billed Next, is conditional pricing Conditional pricing is used when the unit price must change based on certain conditions that come up For example, if a ticket is of higher priority, or if an experienced technician is working on the ticket or even if a specific type of ticket comes your way you can override the defined unit price of the item here This updated price is used for invoicing purposes Finally, blacklisted services are those service items that the client has not subscribed for and must not be billed These will not show up on the list when a worklog is being added Finally, when a block hour or block money item is being added part of the subscription service items that must be adjusted against this block can be chosen Do reach out to us via the in-app chat for any further questions