Discover the Ultimate House Cleaning Invoice Example for Facilities

House cleaning invoice example for Facilities

What is involved in a basic clean? We're going to talk a little bit about that today. Hi there, I'm Angela Brown, and this is Ask a House Cleaner. This is a show where you get to ask a house cleaning question, and I get to help you find an answer. Now, today's show is brought to us by Housecleaning360.com If you are going away for the holidays this holiday season, and you're not able to take your pets with you, but you want to find somebody who's good, who can watch out for your pets, HouseCleaning360.com has the perfect person for you. If they serve the home, HouseCleaning360.com has you covered. All right, now on to today's show, which is a question from Maria. Maria: Hi Angela, this is Maria. I would like to know what the basic cleaning involves. Thank you. Angela: All right, now basic clean is a little bit different for every single house that you go to. Because a house in Florida is going to have humidity issues, where a house in Phoenix, AZ, for example, is going to have dust issues. And if you're up in the mountains, you're going to have critter and bug issues, because there are a lot of critters and bugs that live in the great outdoors. It's going to depend on every single house. A house that is 6000 square feet is going to have very different needs than a 2200 square foot house. So what you need to do is determine what services do you want to do every single time. There are house cleaners who will include dishes and changing linens on every single clean. That is part of their regular, standard, routine cleaning. Then, there are other house cleaners that charge extra for that service. So it really depends on what you're going to be able to do, and the time that you have allotted to do each particular home. So, my suggestion to you is to create a worksheet. I have a worksheet you can download that is absolutely free of charge. You can tweak it and edit it to make it your own. It has things like, "emptying the trash," and "vacuuming the floors," and "cleaning the baseboards," and "dusting the ceiling fans," and things like that, so that you know what you're going to be doing on each individuals clean. Now, if your ceiling fans, for example, are reserved for a deep clean, then you don't want to include that on your worksheet. But, whatever is on your worksheet, those are the things that you're going to do every time you come, and you will check those off as you go. Now, when you do an initial walkthrough with a customer, the customer may not need the things done that you have on your worksheet, so you simply draw a line through them, and then you replace it with whatever they would have you do instead. That way, you are creating a custom sheet for that customer. Now, I don't recommend that you go home and you create a custom worksheet for that customer. I use the same worksheet every single time, just cross through there and just write whatever it was they had you do instead. Now, there are customers that will try to change things up every time you go. That's fine, as long as they give you advance notice, and as long as it fits in with your regular cleaning. For example, let's say that they say, "Skip this room, but do this room today." It may be that you do a rotating series of rooms, because their house is too large to fit into one cleaning. So, it's really going to depend on how you set it up with the customer. Now, if it's going to be extra, let's say that it's something like cleaning out the oven, or cleaning out the refrigerator, that is an extra upsell fee that you have to charge for, and it's going to take extra time. So, instead of saying, "Don't clean this room, clean the refrigerator out instead," that's a separate charge. It's a separate project. You're going to have to take more time to put that on your schedule, so that you can fit that in during that allotted cleaning time. So, the customer needs to know in advance what projects are not able to be swapped out on a regular cleaning. So, what is involved? Regular, basic stuff. Cleaning out the toilets, cleaning out the bathtubs, cleaning out the bathroom sinks, and the vanities. Cleaning out the kitchen, and the kitchen sinks, and wiping all of the countertops down. It's going to be sweeping and mopping all of the floors and emptying all of the trash in all of the rooms of the house. If they are flat surfaces, let's say in the bedrooms, it's cleaning all of those surfaces down. If there is dusting, it's going to be dusting everything down. There are just basic things that are done at every single cleaning. But, like I said, every single house is different, and so it's going to come down to, "What are your skills? And what are you offering?" This is one of the discrepancies in housecleaning. Everybody offers a little bit different services, so when you come in, and someone says, "I paid my last house cleaner X amount of dollars." So what? So what, because we don't know what the services are that they are offering. "These are the services I am offering, and this is the prices I am offering it at." They can say, "Oh yes, that's an agreement." Or, "Can we change one or two things?" The day that you do the walkthrough is the day they change one or two things. They don't get to change it at every time that you come to clean their house. Unless you have set that up, up front, and said, "We will rotate through your house, and you can pick on a week to week basis what it is you want done." My recommendation is, just don't do that, because it's a lot of high maintenance, and then they're going to ask to throw in extra things that are not part of your regular cleaning. So, what is involved? It's whatever you decide. This is your business, and you are the boss, and you are the one that gets to decide. Have fun with this, and that's my two cents. And until we meet again, leave the world a cleaner place than when you found it.