API Access
API plans determine integration cost and throughput for automated shipping document exchanges.
Comparing signNow and Salesforce pricing clarifies total cost, integration effort, and compliance fit for shipping teams handling contracts, carrier onboarding, and proof-of-delivery workflows.
Responsible for carrier selection and contract negotiation, this user needs rapid signature turnaround, clear visibility into approval states, and reliable audit records to resolve disputes with shippers and consignees.
Manages CRM and middleware integrations, evaluates API limits, and configures authentication and retention policies to ensure signed documents are available across WMS, TMS, and enterprise storage.
Logistics managers, carrier onboarding teams, and procurement professionals evaluate cost and integration before committing to a signing solution.
The comparison helps IT and compliance leads decide which platform meets security, automation, and budget constraints for shipping operations.
API plans determine integration cost and throughput for automated shipping document exchanges.
SSO and SAML reduce account management overhead and improve enterprise access control.
Options like SMS OTP and knowledge-based verification support higher-assurance signatures.
BAA or additional controls may be required for HIPAA or other regulated shipping customers.
Included storage impacts archival costs for POD and contract retention.
Graphical automation reduces custom development and ongoing maintenance.
Direct connectors or APIs that link CRM records with shipment documents, automate document population, and push signed PDFs back to the order or shipment record for traceability.
Ability to send identical documents to many recipients in one operation to support mass carrier agreements or multi-recipient rate confirmations with tracking of individual statuses.
Driver-facing signing on mobile devices with offline capture and later synchronization so deliveries remain documented even without continuous connectivity.
Comprehensive, tamper-evident logs that record signer identity, timestamps, IPs, and actions to support dispute resolution and regulatory review.
| Setting Name | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Signature Order | Sequential |
| Retention Period | 7 years |
| File Format | PDF/A |
| Notification Channel | Email and SMS |
Most signing and CRM integrations support modern desktop and mobile browsers plus native mobile apps for Android and iOS.
Ensure devices meet current OS and browser security updates, and confirm any required plugins or certificates for enterprise SSO and advanced authentication are installed before pilot testing.
A regional carrier needed rapid execution of master service agreements for multiple lanes
Resulting in shorter onboarding cycles and reduced carrier downtime.
A 3PL required signed PODs at delivery and centralized storage for audits
Leading to faster claim resolution and clearer audit trails for clients.
| Feature | signNow | Salesforce |
|---|---|---|
| Native CRM Integration | Yes (native) | |
| Bulk Send capability | ||
| Mobile offline signing | Limited | |
| HIPAA-ready (BAA) | Requires Shield |
| Plan | signNow (Recommended) | Salesforce Essentials | Salesforce Professional | Salesforce Enterprise | Salesforce Unlimited |
|---|---|---|---|---|---|
| Starting price (per user / month) | $8 (annual billed) | $25 | $75 | $150 | $300 |
| API access included | Yes | Limited | Add-on | Included | Included |
| Bulk Send included | Yes | No | No | Add-on | Add-on |
| Native Salesforce connector | Yes | N/A | N/A | N/A | N/A |