Detailed Line Items
Support multiple charge types with itemized descriptions, unit counts, unit rates, and automatic line total calculations so carriers can present transparent, auditable charges for each leg or service provided.
Ensure electronic invoices and signatures comply with U.S. standards such as ESIGN and UETA, and document retention rules; clarity on authentication and audit trails supports enforceability and recordkeeping.
Responsible for template setup, rate updates, and oversight of invoice approvals. The Billing Manager configures required fields, manages integration mappings to accounting systems, and reviews automated approval thresholds to align billing with company policies.
Completes delivery details, attaches POD, and provides signature using a mobile device. Field users ensure accuracy of trip data at the point of service to minimize downstream corrections and support timely invoice issuance.
Support multiple charge types with itemized descriptions, unit counts, unit rates, and automatic line total calculations so carriers can present transparent, auditable charges for each leg or service provided.
Include formulas for subtotal, discounts, fuel surcharge, taxes, and final balance to reduce manual math errors and ensure each invoice reflects contractual rates and adjustments accurately.
Provide designated areas for POD numbers, signature capture, delivery timestamps, and attachments such as images or scanned documents to validate delivery and facilitate dispute resolution.
Enable rules to show or hide accessorial charges, detention fees, or layover lines based on inputs so invoices remain concise and only display relevant charges per job.
Embed sequential approval steps for operations, billing, and management review to enforce internal controls and ensure invoices meet verification requirements before being sent to customers.
Capture a timestamped record of edits, views, and signatures to maintain a complete transaction history for billing audits, claims, and regulatory inquiries.
Connect templates to your transportation management system to auto-populate shipment details, rates, and carrier IDs so invoices reflect dispatched loads without manual copying and reduce reconciliation time between operations and billing.
Map invoice fields to accounting software ledger accounts and customer records so completed invoices export automatically for receivable posting, minimizing data-entry errors and improving bookkeeping efficiency.
Archive signed invoices to a secure cloud repository with folder rules and retention tags so document retrieval for audits or claims is fast and consistent with compliance requirements.
Attach invoices to customer records in your CRM to provide sales and service teams with visibility into billing status, disputes, and payment history without toggling between systems.
| Feature | Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Auto-Approval Threshold | Under $250 |
| Signer Order | Driver then Billing |
| Notification Channels | Email and SMS |
| Retention Policy | 7 years |
Validate that mobile users can upload proof-of-delivery photos, complete required fields, and sign with the same legal and audit assurances as desktop users to avoid processing delays.
A regional carrier consolidates multiple pickups into one invoice for an account
Resulting in reduced days sales outstanding and fewer billing disputes.
A bulk hauler requires POD images and driver signature to trigger billing
Leading to improved collection rates and clearer claims resolution.
| Capability | signNow (Recommended) | DocuSign | Adobe Sign |
|---|---|---|---|
| Bulk Send | |||
| API Access | REST API | REST API | REST API |
| HIPAA Support | |||
| Mobile App |
7 years
Enabled
Geo-redundant
Support available
PDF/A and CSV
| Plan / Provider | signNow (Recommended) | DocuSign | Adobe Sign | HelloSign | PandaDoc |
|---|---|---|---|---|---|
| Starting monthly price | $8 per user | $10 per user | $12 per user | $15 per user | $19 per user |
| Free tier availability | Limited trial only | 30-day trial | 30-day trial | Free tier limited | Free trial |
| API and developer access | Included REST API with SDKs | Full REST API | REST API and SDKs | Developer API available | API available |
| Bulk sending capability | Supported with plans | Supported with plans | Supported with plans | Available | Available |
| Enterprise compliance features | HIPAA, SOC 2 options | HIPAA, SOC 2 options | HIPAA support enterprise | SOC 2 available | SOC 2 available |