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[Music] let me play checklist pre-flight checklist oxygen Destin 100 percent invested 100 percent navigation transfer and display switches are normal auto aviation is inherently unkind of mistakes the process of using the checklist and working as a crew and communicating clearly with the advances in aviation technology over the last thirty years has made the aviation industry so much safer and the way that we use the checklist is a challenge and response so you perform the switch movements that you're supposed to do and then you come back with the checklist and verify that the most important ones that are really going to get in trouble have been moved to the correct position and it just gives us an opportunity to work as a team and to back each other up and make sure that we don't let one small mistake become a bigger mistake down the road it's interesting to see how much overlap there really is between how we do business in the fields and how we do business in the aircraft we ask ourselves what's the one thing we could do to really make a difference if we had a way to understand are we actually doing the things we want to do on a daily basis to be able to verify that with an objective approach that would be a really good thing and we developed the field verification process here at KU Park we're producing oil and gas primarily to ship crude oil down the trans-alaska pipeline we have a number of operating facilities process from syllabus and drill sites and there's always a high level of activity going on around the field as you can see the environment here is very challenging we definitely want to make sure that folks are operating in a safe manner life saving rules and the verifications are one of the key tools that we use to do that the core that verification is a conversation between the person performing the verification and the person or people executing the work in the field so that checklist just simply serves as a tool to help ensure that all the minimum requirements are discussed sometimes there's situations arise where we have problems and by having a discussion we're able to work together with ConocoPhillips or management eliminate hazards the verification process itself although it uses a checklist of guide what you talk about the true value is in that conversation and are people actually getting it it's a two directional learning opportunity it is something that we use to try to more effectively on a personal basis communicate our understanding of the risks that are involved and and what's appropriate and how to mitigate those risks at the same time we're hearing back from the workforce and the workers on those individual jobs what their challenges are it's a recognition that we're all human at times we will all forget or make an error there's a day when you find yourself slightly distracted about something or maybe you're fatigued you know while you've done it correctly over and over again that one day you might miss something that checklist is a filter to help you catch that mistake before it goes down to hell become something bigger what's very important is to have an in-depth discussion about the details of what they're doing and then to document anything that you find that might raise some level alarm our concern is their behavior changing as a result of those conversations I think that's the true measure of whether the last safety rule verification process is effective are we seeing behavioral changes and from my own experience here I'll say yes because I get a very different cultural feel and on a very different level of feedback now than we did two years ago when we first started the process