Custom form fields
Ability to create tailored comment fields with validation, character limits, and role-specific visibility to capture only the information needed for each signing scenario.
Including signer comments preserves conversational context and clarifies intent, reducing follow-up questions and potential disputes while keeping a single authoritative record.
Corporate counsel frequently review contracts where a signer comment explains conditional approvals or exceptions. Capturing these comments with the signature creates a single record that supports interpretation later, reduces need for separate emails, and is useful in dispute resolution or regulatory review.
HR professionals rely on signer comments to record employee-provided explanations or opt-outs on sensitive forms. Storing these remarks in the signature metadata preserves intent and simplifies audits while keeping the original document content unchanged.
Legal, HR, procurement, and customer service teams commonly require signer comments to record negotiation points, approvals, or clarifications tied to an executed signature.
Recording signer comments helps these teams maintain context, streamline reviews, and produce defensible records that align with internal policies and regulatory requirements.
Ability to create tailored comment fields with validation, character limits, and role-specific visibility to capture only the information needed for each signing scenario.
Show or hide comment fields based on previous answers or signature roles, reducing clutter and ensuring comments are collected only in relevant cases.
Index comment text for full-text search to surface signed documents based on annotation content during audits or customer inquiries.
Support for exporting comments with documents in PDF, XML, or JSON to preserve context when transferring records to other systems.
Apply automated redaction rules to hide or obfuscate sensitive comment content for unauthorized viewers.
Send comment metadata to CRM, DMS, or case management tools to maintain a synchronized record across business applications.
Configurable signer text fields that can be made mandatory or optional and scoped to specific signature roles, ensuring comments are captured exactly where and when a signer is expected to provide context.
Comprehensive event logs link each comment entry to a signature, IP address, timestamp, and signer identity to preserve evidentiary context without altering the original document content.
Granular control over who can view, edit, or export comment text ensures that sensitive annotations are restricted to authorized users and integrated systems only.
Comment text is exportable with the signed document and can be indexed for search in document management or CRM systems to support audits and operational workflows.
| Feature | Configuration |
|---|---|
| Signing Order | Sequential or parallel |
| Comment Field Visibility | Per role |
| Reminder Frequency | 48 hours |
| Retention Period | 7 years |
| Export Format | PDF and JSON |
comment signer signature features are generally available across web browsers and native mobile apps but require recent OS and browser versions for full functionality.
For reliable operation ensure signers use modern browsers with TLS support or the vendor's mobile application; verify that file formats, screen size, and accessibility considerations are tested to ensure comment entry, metadata capture, and audit logging work consistently across devices.
A procurement manager adds a brief comment explaining a negotiated payment term change in a final contract
Resulting in a single auditable record that supports later interpretation and reduces dispute risk.
An employee signs an acknowledgment form and includes a clarifying note about a benefit election
Leading to clearer personnel records and fewer follow-up clarifications during compliance reviews.
| Criteria | signNow | DocuSign | Adobe Sign |
|---|---|---|---|
| In-person signing | |||
| Comment field with metadata | |||
| Field-level visibility controls | |||
| Audit trail detail level | High | High | High |
| Pricing Metric | signNow (Recommended) | DocuSign | Adobe Sign | Dropbox Sign | PandaDoc |
|---|---|---|---|---|---|
| Starting monthly price | Approximately $8 per user per month billed annually | Approximately $10 per user per month billed annually | Approximately $9.99 per user per month billed annually | Approximately $12 per user per month billed annually | Approximately $19 per user per month billed annually |
| Free trial availability | 30-day trial typically offered | 30-day trial often available | 14-day trial commonly offered | 14-day trial offered | 14-day trial offered |
| API access included | Available on higher tiers or add-ons | Available on developer plans | Available on enterprise plans | Available on business plans | Available on enterprise plans |
| Maximum users per plan | Scales by subscription level | Scales by subscription level | Scales by subscription level | Scales by subscription level | Scales by subscription level |
| Primary support offering | Email and documentation; paid support options | Email and phone for higher tiers | Email and chat for paid accounts | Email support with paid upgrades | Email and priority support for enterprise |
Create, execute, and manage workflows of any complexity, electronically from virtually anywhere. Scalable eSignature capabilities allow you to share documents with the right people in the correct order and define roles for each recipient. Execute document workflows faster and easier than ever before.
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