Countersign
Sequential and parallel countersign flows with signer order controls, role assignment, and automated routing to ensure each required party signs in the intended sequence without manual handoffs.
Online countersignatures meet U.S. standards under ESIGN and UETA when parties consent and intent are documented; these processes reduce turnaround time and create verifiable records suitable for most contract types.
Administrators manage account-level settings, user provisioning, template libraries, and security policies. They configure routing defaults, retention rules, and integrations, and they review audit logs for compliance or operational issues.
Signers receive invitations to sign and may be assigned roles such as approver or countersigner. Signers authenticate per the configured method and complete assigned fields; their actions are logged in the audit trail.
Sequential and parallel countersign flows with signer order controls, role assignment, and automated routing to ensure each required party signs in the intended sequence without manual handoffs.
Reusable document templates with preplaced signature and data fields, enabling consistent countersign processes across similar agreements and reducing manual preparation time for recurring forms.
Multiple signer verification methods including email, SMS one-time passcodes, knowledge-based checks, and API-driven identity providers to strengthen signer identity for regulated documents.
Comprehensive event logs capturing timestamps, IP addresses, and authentication events to provide admissible evidence of the signing process for each countersigned document.
Rules-based routing, reminders, conditional steps, and automatic completion actions to move countersigned documents through approval stages without manual intervention.
Connectors and REST APIs for CRM, cloud storage, and document editors so countersign tasks are available where teams work, preserving metadata and state across systems.
Integrates with Google Docs and Drive so documents can be prepared and sent for countersign without leaving Workspace, preserving file metadata and enabling direct save back to Drive.
Integrations with Salesforce and other CRMs let teams trigger countersign workflows from contact or opportunity records, auto-fill client data, and attach signed agreements to the CRM timeline.
Connects to Dropbox, Box, and OneDrive for automatic upload and retrieval of documents, ensuring countersigned files are stored in preferred repositories with consistent folder paths.
Custom templates store field placements, signer roles, and routing logic so recurring countersign agreements can be created and dispatched in seconds with consistent compliance features.
| Setting Name | Configuration |
|---|---|
| Document signing order and routing | Sequential or parallel |
| Reminder Frequency and escalation | 48 hours |
| Authentication requirement per signer | Email + SMS OTP |
| Document retention policy | 7 years |
| Automatic completion actions | PDF archive and email |
Online countersign workflows are supported across modern desktop and mobile browsers, and through native iOS and Android apps where available.
For best results ensure devices run current OS versions and browsers, enable TLS and cookies, and update the signNow app when prompted to avoid compatibility issues during a countersign session.
Agents share closing packages for signature
Leading to shorter escrow timelines and reduced manual coordination.
Care teams distribute release forms across departments
Resulting in improved administrative accuracy and compliant document retention.
| Feature | signNow | DocuSign | Adobe Acrobat Sign |
|---|---|---|---|
| Support for countersignatures | |||
| Mobile app signing support | |||
| Bulk send capacity | 500/day | 1,000/day | 500/day |
| API access and protocols | REST API | REST API | REST API |
Date of final signature
7 years or as required
Daily snapshots
Encrypted cold storage
Secure deletion after retention
| Plan / Vendor | signNow | DocuSign | Adobe Acrobat Sign | PandaDoc | HelloSign |
|---|---|---|---|---|---|
| Starting monthly price (approx.) | $8 per user/mo | $10 per user/mo | $9.99 per user/mo | $19 per user/mo | $15 per user/mo |
| Bulk send included | Available on business plans | Available on business plans | Available on business plans | Available on higher tiers | Available on paid plans |
| API access available | Included on API tiers | Included on developer plans | Included on enterprise plans | Included on paid plans | Included on business plans |
| Enterprise features available | SSO, advanced admin controls | SSO, advanced admin | SSO, advanced controls | SSO, document analytics | SSO, admin roles |
| Free trial and demo | Free trial available | Trial available | Trial available | Trial available | Trial available |
Create, execute, and maintain workflows of any difficulty, digitally from virtually anywhere. Scalable eSignature functionality enable you to share contracts with the right users the proper way and determine roles for each recipient. Stream document workflows faster and easier than ever before.
Improve complicated signing processes with airSlate SignNow�s powerful features to boost your operation. Take control of your automatic signature workflows to guarantee they're running at peak functionality with fast notices and reminders.
Bring teammates together in a safe, shared environment. Handle paperwork, use form templates and notices to produce better cross-organization communication. Free your staff from having to spend time on repetitive routines so that they can focus on valuable, business-essential duties.
Run your projects with best-in-class integration. Collect Salesforce, Microsoft Teams, and SharePoint all in one business thread. Connect your applications to a single environment for limitless opportunities and higher productivity.
Feel safe knowing that your data remains secure by the newest in encryption security. airSlate SignNow is GDPR and eIDAS certified and gives you awareness into your signing process with court-admissible audit trails. Configure user authorization and roles to regulate who has access to what.