Sign Alabama Banking Credit Memo Online

Industry sign banking alabama credit memo online

welcome to this quickbooks 2019 tutorial for beginners on how and why to create a credit memo alright so i see this situation a lot with clients and others that use quickbooks and they need to issue some kind of credit or some kind of refund to a customer but they record it wrong so i want to show you in this video how to record this correctly now typically what happens is this will be like an in an invoice situation where you are invoicing customers and for whatever reason the customer calls maybe it was billed wrong or maybe you know something got messed up on the work and you issue a credit you you know the customer calls are upset and you say hey i'm gonna credit you you know 100 bucks on this invoice or I'll send you a refund for $100 okay and i want to show you how to do this correctly because typically what people will do is if they you know issue a credit to a customer they will simply go in and change the original invoice you do not want to do that alright so as an example you send it invoice for $1000 to a customer they call they complain about something you say hey i'll give you a credit of $100 you change the original invoice to $900 and then just send them an updated invoice you do not want to do it that way you want to follow the process that i'm going to talk about in this video okay so if we have this situation whatever it is we have to give a credit memo to the customer the easiest way is you're gonna see on the home screen here refunds and credits so we're gonna click on this and it's going to bring up a credit memo alright so we want to choose whatever customer this is so let's say that this is Kristy Abercrombie family-room you're gonna put in the class for whatever this is we're gonna say this is a remodel alright so on this form what you're simply gonna do is it looks like all the other forms in QuickBooks for like an invoice or a sales receipt you're going to pick the item all right so let's say that this was you know something got messed up on the concrete slab and we need to give them a credit of you know $200 let's say you don't necessarily need to fill in the quantity it just depends on what the item is all right so if it could be a quantity depending on what item you are giving a credit for so we're gonna say in this case this is $200 so you can just change it right on the form and you'll see here we have remaining credit $200 there's no tax on this particular item you can put in a customer message and you can also put in a memo if you like all right so now what's gonna happen is when we hit save as close it's gonna save it and then it's gonna ask you this credit memory fund has a remaining balance that you may use what would you like to do with this credit so you have three options you can retain as an available credit so if the customer says you know what just put it on my account if you have an ongoing relationship with them or there's going to be future Billings and they say just leave it as a credit and use it on the next invoice all right so the next time you create an invoice you can apply this credit and reduce that balance that's one option second one is to give a refund so you can simply give a refund it will create a check in QuickBooks and you can you know print that check and write whatever you do and send that to the customer or you can apply it to an outstanding invoice that you have right now all right so the customers say may say hey you know what I have this other invoice out there just apply it to that invoice so you can do that as well all right so retainers and available credits just gonna close it if I say I'm going to walk through and say hey let's give a refund you can say click and it's going to bring up this screen where you're gonna say you know issue this refund via check if you're running it through a credit card machine you can change that to a credit card let's see if you're going to print the check you leave it as to be printed otherwise if you're going to handwrite the check then you would uncheck this and put in the check number that you're going to handwrite all right so let me cancel this so those are your actions on giving a credit memo or to issue a credit memo you want to make sure you follow this process when you do give a credit or a refund to a customer so that it properly records this information in QuickBooks any questions whatsoever leave a comment on the video also head over to the QuickBooks University would love to show you a lot of these things within the full training of QuickBooks as well as you know people have all these little nuances in their particular company file so as a member of the QuickBooks University I answer those questions for you head over there now QB university ole RG