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well first off thank you to the 5758 people who have just joined into the session we're looking forward to presenting some great content with you today certainly invite you to ask questions as they arise so just ask questions as they arise we may not have time to answer them in the sessions today but we will assured that all questions will get answered to you following the event I'm lucky to have Gary Clippard in here of national pro clean carry of course I'm going to read a little bit from it I've met you a couple of times this is not far from my memory you're really in spectrum in the janitorial industry I think is 45 years gary is the is the number you've been in the industry work with numerous organizations and companies building service contractors to build different consulting programs primarily focused around bidding and estimating seven books on cleaning management marketing carpet floor care training and improving technology and processes and I think your coup de Gras is your the the primary consultant the developer of jan bid which of course is one of the leading and estimating products in the market so very very happy to have you join us my name is Toby keeping I'm the sales manager here at slaps we used to be a cleaning company for those of you who do not know of us we have transitional real software company helps small medium-sized contractors win new contracts that's kind of the Alliance that we've created with Gary spit weather says we get to the end of this we're going to try and draw these two kind of worlds together and hopefully give you guys an opportunity to experience both areas and what's web can offer including our free account so that all teed up and our introduction is now complete we've got 70 people on this particular session so we're gonna get started here the gary question number one for you is how do you determine how long it will take the clean an account and why is it so challenging to come up with the right dollars oh well thank you again for having us the webinar and and all those that have tuned in we trust you feel great be able to absorb some great tips and ideas so we have a slideshow put together and hopefully I can now learn how to navigate that while we're doing the commentaries so let's get right into it first of all we'll do the error and we're right here and go to our slideshow so um and we'll hide this little guy so again it's a collaboration national pro clean and swept to help you with with your quotes and proposals titles how to calculate accurate coats for your janitorial services and we will be talking about production rates considerably so to answer your question about you know how long does it take to clean an account...