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so how's the shoulder feeling after the first appointment that's good excellent well first of all I want to say thank you very much for trusting an ATI to help assist with your rehabilitation needs I greatly appreciate the opportunity to partner with you to help work towards your goals and returning to your prior level of function I'm gonna do everything in my power to make sure that not only do you have a great outcome but also a great patient experience if at any point along the way you feel as if we're not meeting any of your expectations I would like you to communicate this with me right away so I have the opportunity to correct any issue I will be your primary therapist but may at times be assisted by one of my fellow colleagues in order to make sure we do not miss any information that may be vital to your plan of care to give us the best opportunity to achieve your goals and have a successful outcome your active participation with the home exercise program that we reviewed along with your schedule so the consistency to the schedule that we determined will be needed our treatment sessions generally lasts anywhere from 60 to 90 minutes in order to carry out a customized and comprehensive plan of care that best fit your needs I understand things may come up at times that may interfere with one of your scheduled appointments but if so please give me advance notice so I could try my best to find additional timeframes that may better fit your schedule along with giving me the ability to accommodate other patients that may need those timeframes I will make sure I'm communicating with your referring physician along with any other parties that may be involved in order to keep them a part of this process once again I greatly appreciate the opportunity and look forward to assisting you achieve your goals and help you getting back to an active lifestyle you got it