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Countersign fundraiser ticket

[Music] hi and thank you so much for your interest in using event.gov for your upcoming event or fundraiser during this video i'll be using our demo event to cover all the tools available within the eventgives platform that you can use for your very own event please note you can use as much or as little of the platform that you need since we know every event or fundraiser is different let's get started with every event that is created within your manager portal event gives will automatically create a website that your attendees can visit to purchase tickets place donations bid on your silent auction items or purchase raffle tickets your website will automatically populate with your event name down at the bottom and you can even show your event date and start time typically what works best is a plain image or logo to use for your background image since your event name ticketing and items tab will be populated on the screen you can scroll down the event website to see important event details and even a map image of where your event will be located if you continue to scroll past your ticketing you can feature event sponsors and see your event items here your attendees can begin purchasing tickets to your event on a laptop or mobile device ticketing is a great source of the initial data collection process at event gives we use attendees mobile phone numbers for user accounts by using mobile phone numbers you can easily create a seamless form of communication between you and your attendees this also creates a connection of mobile devices and payment information you can even gather important event information for your event whether you are having a plated dinner and need to know how many meals to prepare if you were giving away t-shirts at check-in and need to know what size shirt to provide your attendee and more our single early bird ticket has a required question that populates once you select that specific ticket for purchase if you have a question that needs to be answered it is best to make the question required and this can be discussed in further detail on your ticketing tab within your manager portable as you select tickets for purchase you can easily see how much tickets are and how many are included with each purchase as a table or group by the blue ticket or table icon above the ticket as your attendees select their tickets they can also view exactly how many seats or tickets they've purchased and the total amount owed for the purchase down at the bottom banner that has appeared simply select the banner to expand it and see all tickets that have been purchased from here your attendees can pay for their tickets using a credit card that they can put on their account or if they're on a mobile device they can pay with apple pay or google pay once a payment method is selected and the card is put on file your attendees can use the same card for additional purchases whether you have raffle tickets for purchase donations or if they win a live or silent auction item i'm going to enter a promo code to purchase free tickets for this event by selecting the pay now button this will prompt the user to enter their mobile number and create the connection of mobile devices and payment information as we have mentioned event gives uses attendees mobile phone numbers for user accounts to register an account the only information users need to provide is their first name last name email address and phone number once tickets are purchased your attendees will then be brought to this page showing all tickets that were purchased as you can see the original ticket purchaser will be placed on the first ticket or seat of the group purchase and can start assigning tickets to their family or friends ticket purchasers can even print their ticket or text it to themselves to print the ticket it will just look like this your ticket will have additional information including the date time address and a nice qr code that we'll discuss later in your event check-in tab your event site will have the same look and feel on a mobile device and your attendees can access all the same information from purchasing tickets bidding on items and making donations to access the tickets that were just purchased simply select the menu bar on the right side of the screen tickets will appear like this on a mobile device and attendees do not have to print their tickets since they have the option to access them straight from their phone now that your attendees have purchased tickets let's switch gears and go to the manager portal and see how all of this was set up this is your manager portal this is where you create your event that populates into your event website that we just viewed for attendees to purchase tickets and interact with your event from your manager portal you have access to your event details tickets your items and more on the event settings tab you have the ability to manage everything from your event title description image and other important event details on the right side of your screen you will see several types of event messaging that you as the event organizer can customize based on the specific needs of your event we will touch more on this page for now let's go to the tickets tab and explore tickets you would like to sell at your event [Music] within this tab you can manage create or even delete tickets you even have the ability to reorder how your tickets are viewed for purchase within your event site simply select the reorder button and adjust how you would like for them to be viewed even if your event is free you can still utilize our ticketing platform to make check-in or registration a breeze to create your tickets and even make free tickets simply select the blue add ticket icon at the top of your screen once you select this icon you will select the type of ticket that you would like to create whether it's a single ticket or multiple ticket purchase the only difference in these ticket types will be the amount of tickets that are included for purchase [Music] for free tickets enter the price of zero dollars if you are not selling free tickets you can adjust the price accordingly you can also add additional event details in your email confirmations information can include parking directions bag policies or what to expect in case of bad weather this can really be anything specific to your event are you thinking of having an early bird flash sale or exclusive facebook or social media post discount code or limited edition ticket you can adjust the availability of your tickets by selecting the availability and expiration date even the quantity of tickets and maximum tickets per purchaser you can even add promo or access codes for additional discounts or codes attendees will need to enter to purchase tickets here you can also add additional options we referenced while purchasing our ticket earlier in the video this is a great tool to use for any information that you are needing to collect from your guests and we give you the option to gather this information in many different forms whether that is having your guests input their answers select an answer from a drop down menu select multiple answers or a simple two option answer such as yes or no once you select the option type you will also select that is a required field to ensure your questions are answered similar to our early word ticket purchase that was completed earlier in the video let's take a look at that one to see exactly what that looks like here you can see the name of the ticket the description an email description the price the quantity when it's available the promo codes associated with this ticket and the option to edit this option simply select the pencil icon from there you can add charges associated with the responses adjust the responses and can even change how the options are presented to your attendees [Music] please know you can have multiple options associated with your tickets for example we have the dinner selection option in place but let's say we're also trying to record where our attendees are visiting [Music] from you can make this a required question as well when purchasing this specific ticket by toggling the required bar from no to yes simply save this option and now when your attendees go to purchase this ticket they'll have two required questions that need to be answered prior to purchasing this ticket [Music] now that you have started selling tickets for your event you can easily keep track of how many individual or table tickets have been sold within your event check-in tab [Music] typically tickets are purchased to your event in advance and here at event.gov we like to make it as easy for you and your guests to enjoy your event within the event messaging section you can send a ticket link to all of your ticket purchasers to ensure their ticket is one of the last messages they have received on the way to your event so they don't have to search their text or email messages for their ticket the morning of your event you can send out this link to make check-in a success for you and your attendees as your volunteers are arriving you can prepare them to check in your guests with their mobile device simply enter their mobile phone number into the send scanner link section and they will receive a text message including a link to turn their cell phone into a qr reader to check in your attendees you can also search ticket holders by utilizing the search bar feature and typing in their name simply select the blue check in button to manually check in your attendees and they will receive the same welcome text message as if they were to be checked in by a volunteer with their ticket qr code please note volunteers that are sent the qr code will be added as an event manager under your event settings tab by selecting the three dots next to a ticket purchaser's name you can perform multiple actions like reviewing purchase details to issue refunds or even reassign tickets on behalf of your guests did an organization send in a check for a table purchase completing cash or check transactions for ticket purchasers is a breeze simply select the purchase tickets button at the top of the screen select the type of ticket that was purchased any promo codes that you would like to associate with this purchase and follow the prompts assign the first ticket and transaction to a mobile number so the tickets can be assigned to their respective owner and toggle the payment method from card to cash this will send their ticket to them via email and will allow you as an event organizer to contact your guests you can even send unique messaging if you see a large table that was sold and you need their assistance to properly assign the rest of their tickets [Music] you can even filter specific ticket types or answers that were given at the time of purchase to keep an eye on your event needs now that you've created your event site and tickets for your event let's view your items that you have available by visiting the items tab during your event you can easily see how many of your items that have been bid on how many raffle tickets and fixed items that were purchased the amount of money that you have raised so far for each type of item as well as the total number of active attendees this can be great information to use throughout the course of your event and you can even filter items that haven't been been on yet and use the blast message feature to send a message to all of your attendees that this is a hot item that they can place a bid on i'll touch more on that in a moment you can quickly glance at individual item cards to see the total number of bids an item has received who is winning the item and how much the current bid is for the item by clicking on the number of bids you can see real-time interaction and you can even delete bids on behalf of your attendees by selecting the red trash can icon [Music] you can even scroll over the attendees name to see all the items that they are winning and how much money they're currently spending you can even select the shopping cart icon to see all activity that they have done throughout the course of your event you can even send individual messages to an attendee by selecting the chat icon you can select the three dots within a circle on any individual item card to place a bid on behalf of an attendee individually close or unpublish items and you can even view the item page to copy and paste the url to send a blast message to your attendees on this specific item to add items to your event simply select the blue add item button at the top of your screen here you can select what type of item this is going to be whether it's an auction item a raffle ticket or a fixed price item like a t-shirt a vote or preset donation let's start with an auction item with an auction item simply enter in the required fields anything with an asterisk is required the item description and item card description will be populated with the same text that you enter in your item description however you can add additional information on your item card that can be displayed in the table next to your item you even have the opportunity to add a donor name if you would like to under the bidding parameters you can slide the toggle bar from silent to a live auction item our platform will automatically create a minimum bid and bid increment based on the retail value that you provide to us you can change this however you see fit once you enter the item's retail value you can choose to display it as priceless or do not display the value at all enter in the cost of the item if you had to purchase it you can even set a buy it price which will close the item out for bidding if someone were to bid that set price next you can start to add images of the item you can upload as many as nine images to display of your item [Music] as i mentioned before you can provide an item's retail value we do the math for you and set both a minimum bid and good increment based on the extensive research and our unique algorithm you can always adjust these numbers however most events find great success using them you can even include an item sponsor as well if you are just wanting to upload your item without it being visible on your event site you can toggle to publish this item now icon from yes to no save and close your item to add it into your event [Music] raffle items follow a similar process only now you have the option to include your raffle ticket as a part of your event ticketing if that is something that you would like to do fixed price items are great for items like t-shirts votes or preset donations [Music] set the item's price and quantity if you're needing to add additional options like t-shirts you can simply just add in the options similar to how we added options with our tickets for our t-shirts or preset donations it would be best to select it from a drop down menu however you can choose to receive this as multiple options simply select how you would like to receive this information [Music] ask what kind of question and the different responses [Music] please note you can add additional up charges based on the different responses you can also see a display example of how this question is going to be asked remember if this is required information it's best to toggle this required question from no to yes to ensure that you capture this data similar to your raffle tickets you can show these fixed price items on your event ticketing the items tab provides event organizers with a lot of powerful tools to meet their fundraising goals you can easily see that 12 out of 13 of our silent auction items are meeting reserve meaning they have received a bid by selecting the filter icon you can easily filter out your items by either the type of item or if they have not yet received a bid once you filter out all of these items that have not yet met reserve or a bid you can select to view the item page copy the url and blast message your attendees to ensure all items have received a bid [Music] the event messaging tab provides additional resources for event organizers to use at any time including some quick links like an items link your ticket link or final payment links additionally we do have some printable materials that you can access at any time like paddle numbers your event poster or any item cards now the event poster is a really unique tool for you as the event organizer to use at any time you can copy this event poster to make a social media post or a physical poster for your event next let's go to your donations tab this is where you can go to turn on the blue donate banner that first appeared on your event site you can even accept cash or check donations on behalf of your attendees by selecting the add donation button simply associate the donation with the user's mobile phone number and toggle the payment from card to cash next is your sponsors tab here you can reorder or add your sponsors adding their name their logo and their link the next tab is your attendees tab your attendees tab will show all attendees who have either texted in your keyword purchased a ticket or a bid on an item you can choose to load all of your attendees or you can search any attendee by their name email or phone number next is the display tab this is a really great and powerful tool for event organizers to use at their events simply copy the url into a different tab once you do so you will see this display card pop up that you can name however you would like and then you can start to push content select push a content block and start building your digital display you can have shoutouts to your left or event earnings you can include any kind of data that you would like to see same thing with event earnings you can even choose to start it at zero dollars and have a goal set on your screen and next will be your items rotator you can filter or choose to select all of your items to rotate you can even change how long in seconds that the rotator goes this is what your digital display will look like you can see that even your keyword and phone number that we provided to you is on your screen so that way your attendees can make any size donation that they would want to or start bidding on the items that are rotating on the bottom of the screen let's go back to your event settings tab this tab provides great customization for your event or fundraiser you can even add event managers by clicking add manager and then adding them by their mobile phone number here you even have additional advanced options that you can toggle on and customize your event we do provide a variety of reports within your event actions drop down menu the event data all the way down to your items report can be downloaded as an excel spreadsheet that you can access at any time have any questions select the support icon and a member of our support team will be able to assist you or answer any questions that you may have [Music] we highly encourage you making your own test event so please feel free to go to event.gives or manager.event.gives today and create your very own event happy fundraising