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Add signed IT Service Request

hello in this video i'll demonstrate how to create a new service request to begin let's log in with our organization name in this case we are saf we'll go ahead and log in as douglas douglas is an administrator within id hub and only administrators and access managers have the permissions to create a new service request only access managers can approve that newly created service request so from our dashboard we have an ad module as well as a user module creating a new service request would be completed through the admin module and to get there we'd go ahead and click on manage catalog from the dashboard and that'll bring us to our manage catalog page where we can manage all of the catalog items within idhub where we can edit them or create new catalog items as well a service request is a generic request that is custom for each organization service requests can be things like a maintenance request where a user might need a light bulb changed in their office or their desk moved could be an office supplies request where a user may need a new keyboard or a new monitor or even a device request like a laptop request or a cell phone request so service requests are super customizable for each organization in this video i'm going to create a new service request called keycard access request which will allow an employee to request a key card for other buildings within their organization so in order to do that the first thing that we'll do is create a custom form which we will attach to the service request now custom forms are tailored to service requests with many fielding options available within the form forms are then attached to the service request requiring the user to complete the form as part of the request process and the forms are great because they allow us to add all of the information that is needed to determine whether or not we will approve this request so there are forms that have already been created create a new user form disable enable a user a laptop request form i'll go ahead and open this laptop request form to show you what a form would look like so you can create these any way you want with many options available so we have a basic details section where we can choose who this laptop is for we have laptop options section we can choose the laptop we need and when do we need this laptop available we also have a laptop disclaimer here and with a drop down on yes or no if we do agree to the terms so this is what a form would look like so we're going to go ahead and create a new form and we're going to name this form card access form and our description will be complete this form when requesting key card access so what's great...