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in this lecture we will review the importance of training evaluation in other words how to evaluate the effectiveness of a training program so if we think about the general training process there are four general phases or stages that we proceed forward with we're trying to develop implement and then finally evaluate a training program first we begin with assessing training needs as part of a training needs assessment and then we focus on how we can enhance learning within the training context in the learning environment and to do so we address the characteristics of the trainee and the organizational context and how they interact with the training itself and then next we move on to choose an administer an appropriate training method or multiple types of training methods such as lecture or simulation or whatever might be appropriate for training the the KSA owes the knowledge skills abilities and other characteristics competencies and/or behaviors that the training program is intending to teach people today we're going to focus on the final phase of this training process which is to evaluate a training programs effectiveness hence the title training evaluation so what is the importance of training evaluation why should we care about it well it's important to evaluate whether a training program actually worked now that is we want to know did the training program improve the measures of training effectiveness or outcomes that it was supposed to improve now this might seem like it's rather straightforward and that every organization would evaluate a training program but this is not often the case unfortunately training programs are not always evaluated as well as they should be and in some cases they're not evaluated at all now this is even the they're not evaluated or they're not evaluated as well as they should be even though many training programs can be quite expensive to develop and to implement and they're time-consuming for trainees to take part in as well as time-consuming for managers to help support their employees that are going through the training program as well and it often takes people away from their data they work as they engage in a training program as a training participant or trainee now further some organizations are going to lack the in-house data analytic Cassio's knowledge skills abilities and other characteristics that are needed to measure training outcomes and to evaluate the training programs effectiveness so what do I mean by data analytic KSA OS well I mean things like knowledge of research design and knowledge of statistics for example now in this lecture today we're going to focus on as part of this lecture knowledge of research design and I'll show you a few different types of research designs that are commonly used in the training of evaluation context so let's now start with measures of training effectiveness and what do I mean by that well measures of training effectiveness are essentially what are we measuring in terms...