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thank you for choosing my name is Ryan how may I assist you today yes sir I was trying to make a fall business before one one anything that my liked account balances do well but I became my mother's Democrat the world was in water okay let's go some double-check that I know that the foreman will call our dollar seventy nine per called is that doesn't come out of the actual flex account but I could definitely go ahead take a look at that for you okay yeah okay there's no problem here let me see here I'm just gonna book at the account here computers moving a little slow I got apologize all right can I go ahead and start off with your mobile number please how okay perfect and can I get you our first and last name please okay you might call you car I think it's the last piece of information I just need is just your four digit PIN number okay perfect let's get that taken care for you they're just gonna load up your account and then I'm just going to see exactly what's going on with that and you know what just to be sure I get on the whole line two four one one let me just make sure I can check the policies because sometimes those do update you know hum so I can get the price on one ball yeah and yeah because actually what it is right here directory assistance right here it actually is it says right here a dollar seventy nine per call okay with our flex pay customers you know because you know everything is paid in advance so with flex pay we can bill you for it it just comes out of your actual flex account you know the direction now I see you I see are fairly new they explain like how tell me how you can use your flex account and utilize their for your for one more calls you know I don't not right now come on you thought that you know once I had minute I could possibly fall oh okay yeah no I didn't really you know they promptly sure they may have told me would come okay well here basically what it is just like a quick run-through just so you know if you ever need to do that okay I've got the Flex account I kind of like to think of it almost like a little piggy bank you can kind of just put extra funds in there for anything actually like ringtones or extra minutes extra messages or in this case a four one one call and you can do that by adding the t-mobile refill cards at your convenience or if you don't even have time to go to the store or wait in line or do anything like that on your phone you can program this number all it is is star two...