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Bob Dylan once said the times they are a-changin though it's probably not what he was getting at you could look at the banking industry in the same way and just like eight tracks lengthy paper statements are a thing of the past in today's world electronic document delivery allows your financial institution and your customers our members to get on the same page did you know that increasing electronic delivery adoption can help reduce your risk of data breaches I did know that that means edelivery can actually help keep you compliant with gleba I knew that too plus when paper statements can run up to two dollars per customer per month estatements can really help you cut costs and best of all there's a direct link between customer satisfaction retention and a customer's use of digital services yet despite all these great things implementation isn't always so simple and many financial institutions still face loi delivery adoption rates so what can you do to get your customers on the edelivery bandwagon let's take a look at the top 5 ways you can increase edelivery adoption number one okay you take number one address their fears hello how can you convince customers who still balance their checkbooks to switch to e-statements you first have to ease their fears yes I know but you can do it listen to your customers concerns and communicate clear and simple choices there you go take care explain how they can still get what they need without paper and don't forget to top the benefits electronic delivery is an efficient secure and convenient way to keep track of those financial documents that contain sensitive personal information or to okay you take numbers here make it worth their while offering incentives is a great way to motivate customers to switch and since there's no one-size-fits-all method it's okay to experiment some financial institutions have found success with cash incentives such as gift cards while others have found effective incentives to be something as simple as increasing the e statement archive time up to seven years number three they give you a sign yep free checking is a checking many financial institutions have a policy that states that in order for checking to be free customers must agree to have all notices and statements delivered electronically so what does that mean free checking must be a checking number four don't forget your employees your employees are your frontline troops motivate your employees to boost paperless adoption by offering them incentives to whether it be internal contests monetary bonuses special recognition or awards don't forget the major influence your employees carry over customers and members number five get a buzz going kick off a marketing campaign to create a buzz around switching to electronic delivery use signage advertising and social media to draw as much attention as you can think Go Green save green now that's a catchy campaign theme it's time to get more with less join CSI and the paperless movement contact us today and learn more about our innovative solutions and unique business approach to electronic delivery