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[Music] a lot of people get confused about when to go to an emergency department and when a visit to an immediate care center would be sufficient at loyola medicine we're here to help you understand the difference and know where to go when you need care the most the emergency department is the only choice when dealing with serious injuries and illnesses while an immediate care location is where you should go for more minor symptoms if you are considering calling 9-1-1 for your condition do so right away or head to your nearest emergency department here are conditions that should be treated in the emergency department chest pain shortness of breath pregnancy complications seizures deep cuts serious burns broken bones that break through the skin difficulty breathing fever in a newborn baby extreme headache vision changes stroke symptoms including difficulty speaking facial drooping or weakness on one side of your body if your instinct is telling you it's serious trust it and go to the nearest emergency department however if your condition is something you would normally address with your primary care physician and a media care center can probably help here are some conditions that are treatable in an immediate care center minor illnesses like strep throat or pink eye minor rash ear or sinus infection nose bleed small cuts cold and flu symptoms emergency care at loyola involves a team of experts our level 1 trauma center features some of the region's most highly skilled trauma experts at an immediate care center you can see a physician without an appointment and blood tests and x-rays can be done on-site with immediate care centers you can find the location nearest you our immediate care centers are open 8 a.m to 8 p.m weekdays and 8 a.m to 3 p.m on weekends and holidays except christmas day our emergency department never closes we are available 24 7 to provide specialized acute care services for your emergency needs so if you want a doctor's opinion but can't wait for an appointment immediate care is the right choice but if you think you need emergency care trust your instincts we will be here whenever you need us you