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the purpose of this video is to talk about the final loan modification documents that you'll receive at the end of either a trial payment plan or right away if the bank agrees to modify your loan without a trial payment plan um if you are a subscriber to this website welcome back uh if you are not a subscriber try to subscribe and like the video below so we can make sure this gets disseminated to as many homeowners as possible um okay final modification documents so for most people watching this a final modification will come at the end of a tpp or trial payment plan period that's a lot of peace if you want more information about what a tpp is and what that looks like there's another video for you to watch but typically at the end of a tpp period a bank is going to then issue what they what they call your final loan modification documents if you're a borrower who applied for a modification with your bank and you got through some sort of streamlined program or your investor did not require you to participate in a tpp this video still applies to you as this is kind of what you can expect to be the final modification document procedure so let's say you're on this three month tpp because that will apply to most of you guys let's say your tpp payments are like january 1st february 1st march 1st after you make your march 1st payment and the bank receives and applies the payment correctly again watch the tpp video to make sure they do that but after they apply your third tpp payment the banks will start going through the process of what they call generating your final loan modification documents so use that term when you talk to them that's how they refer to it they refer to it as loan modification generation that means they're preparing your documents um the important thing to do to understand is that those final loan modification documents take anywhere from 30 to 45 days to produce so if you make your final tpp payment in march you cannot expect the bank to send you your final loan modification documents within a week some really on top of it lenders do i want to give a shout out to caliber right now they are very fast in preparing their final loan modification documents and we all appreciate that but most lenders take the full 30 days if not a little bit longer so the number one thing to understand when you're in this period after your tpp but before you get your final loan modification document is you need to understand what is um requested or required of you for that fourth month when they're still working on the documents so if your final tpp payment is march 1st and you haven't received documents yet but you've been confirming that the bank is working on them and april 1st hits it is more likely than not accurate that you will need to make a fourth tpp payment or another payment while they continue to prepare your documents most lenders will write this in the tpp document that you receive they'll say here's your three payments but if you still haven't received final loan modification documents on the fourth month you'll have to make another payment you want to have this conversation with your lender well before you get close to that fourth month just so you understand and then if you receive your final modification documents before that fourth month things might look different but if you don't you might have another tpp payment that you need to pay while they're continuing to generate the documents so that's something to check on with your bank and you can just ask them directly hey when are you guys planning to generate these docs how long should i wait and if i don't have them by april 1st or whatever your date is should i make another payment that's what you should say and they'll pretty much say yes and they'll tell you it should likely be at the exact same amount of the tpp payment that you were paying so check on that first you also just want to call in regularly to me through make sure those final documents are being actually worked on um the customer service representative should be able to read you recent notes every 72 hours or every four days or so call in and just ask for an update and say i just want to confirm that my final modification documents are being worked on the customer service reps on the phone will go and check your file what the bank is doing is they're writing them they're checking your title report they're making sure that they have all of their documents that they need on their end and the underwriters who are drafting the final modification documents should be making notes to the file saying that they're working on it so your job is to make sure you don't just sit there quietly for 30 days so that nothing gets lost in the in the mess that is often the lender system so you want to call regularly make sure they're working on them once you receive them more likely than not you will receive a huge packet in the mail it will be thick it typically is sent from fedex or ups just like a big packet and the packet is so big because you will likely receive multiple copies of the same loan modification agreement different servicers have different requirements for how many copies they want executed but overall most banks want two original copies executed and returned and then sometimes they even give you a third copy to keep for your own records so a lot of times these packets are like 40 pages and so you're going to be expecting a big packet included in the packet is going to be more often than not almost 100 of the time should be a prepaid envelope for you to mail your original copies back once you fully executed them so that's what you can kind of expect if that's not coming and you're reaching like a 35 to 40 day period you might want to consider opening what's called an escalation and there's another video on this page about what an escalation is but you're watching your mail you're calling regularly and you're waiting for them to send you this thick packet and a prepaid envelope once you get your thick packet on the front of the packet there's going to be a bunch of execution instructions take a deep breath sit down with no distractions and read those execution instructions i cannot impart how important it is to get your side of the execution stuff correct the first time it can be a complete nightmare if you do something that the bank doesn't want you to do on the documents and then you have to redo it that can drag the process out for several more months so read the execution instructions every lender every servicer is different i'm just going to talk about a few common requirements that most servicers want when they give you your final modification documents so number one they want you to sign with a wet signature and they want you to get the documents notarized so typically always sign in black ink lenders will rarely or never want you to sign in blue ink or any weird color of ink so just protect yourself sign it in black ink the other thing to be aware of is you need to sign your name exactly as it's listed on the mortgage documents and so sometimes lenders include a middle initial or sometimes they if you have like a suffix to your name like if you're a third or a junior they'll write that how as long as it's your name and it typically is and it is spelled correctly you want to sign exactly as your name is listed this can cause a problem so example my name is nadia and then my middle initial is k and my last name is corodar if i were to receive modification documents and they were supposed to be signed by nadia corridar i would sign nadia corridar if the name on the signature line in the document said nadia k corridar i would want to make sure i revised my signature to include that k so sign exactly as you're listed you also want to review your loan modification documents to make sure that everything is correct i always personally recommend that when you receive final modification documents you take them to a mortgage attorney in your state and you have them review them just to make sure they don't sneak in anything crazy like appreciation agreements or prepayment penalties or weird terms that you didn't know were coming you can always find someone to have them reviewed just to tell you hey here's what you're signing but if you don't have the ability to do that make sure you review them try to understand what they're saying if you have questions call the bank ask the bank your questions but it's always best to have an independent party review them most importantly you want to review the information like your name your property address if your social security number is included you want to make sure everything is spelled correctly lots of times lenders makes mistakes and how they write things out and so it can cause a problem if like your property address is missing a digit or something like that and then those documents move forward in the process eventually if you go to sell the home or refinance or something it can be a nightmare to kind of undo that so audit your documents for mistakes and have somebody review them so you understand what you're signing um the other thing you want to do so let's say you get it reviewed everything looks good everything you understand what you're signing you want to sign it um you're going to take it to a notary to get it signed um you know no knock on people out there who are notaries but notaries are just humans who have a you know notary certificate and they often make mistakes and so when you sign in front of a notary they will do the thing where they sign their name their date their appointment expiration and they'll put like a little stamp on it before you leave that notary appointment take the documents back and make sure that everything that they wrote is correct you know if the year just changed if it's the new year maybe they like accidentally wrote the wrong year so you want to make sure that everything that they wrote is correct because lenders can reject documents for notary error so make sure you check the notary error as well and make sure that they notarize everywhere that they're supposed to so if you're a borrower who has to return two original copies of the modification documents which is very common your notary should be notarizing in at least two places and the other important thing is there's sometimes multiple signature pages for different things related to your modification agreement sign them all in front of the notary just take your blank packet sit down in front of the notary and go through it page by page so that they can see you signing everything that'll make it easiest and it'll make it so you don't miss a page that you need to sign if you have a bank you can make a appointment to go get them notarized with your bank you can also pay to have a mobile notary come to your house you can also pay and make an appointment at like a fedex or a ups store to find a notary some lenders like mr cooper will offer a mobile notary on their expense to come to the house and so that is something you can set up with and they will have a piece of paper included in that package if if you want a mobile notary you can definitely take them up on that next thing to pay attention to is when the documents are due back now a very common situation is you're going to receive this packet and it's going to have some crazy due date like the next day all right the reason that that happens is because the lender generates the documents so let's say they generate them on like january 1st then it takes the lender like 7 to 10 days to just get them through their mailing department to mail them out so you may get the documents in the mail and it may say like they're due back like in a day don't fully panic it's common the first thing you should do if that happens is call your bank and get a note attached to your file that says hey i received these documents and i'm working on them and they will be returned shortly the customer service representative will then type that in the system and that will help prevent your file from not being closed but then you do want to go get them executed and mailed back as soon as possible so if you get documents and the due date is just like either past or unreasonable know that that is a common thing that happens but you should call your bank tell them you're working on it get that note attached to your account so you can just kind of quickly get it done from there um once you send your fully executed documents back it's important to kind of understand what the lender will do from there so most lenders will put your executed documents through what they call a quality assurance or quality control process and what they're doing there is they're verifying your signature they're making sure that the notaries work is correct they're making sure that you signed every page that you were supposed to and that they received the requisite amount of original copies back this quality control process can be very short and it can be very lengthy different servicers different lenders have a different amount of time but so after you send your documents back you want to confirm that the documents were received and then you want to be able to ask updates for from your bank around this quality control process is my file going through quality assurance has it passed quality assurance that's kind of the next step after they get the documents back once the lender gets the executed documents back and they put them through quality assurance one of two things will happen it will either pass meaning you did everything correct and there weren't any issues and then the lender will counter sign the document so you'll see on your documents there'll be a space for the lender to sign if your documents do not pass quality assurance the lender will attach a note to the account and it will say here there was a problem and most lenders will then regenerate a new copy of documents to have you fix your problem so it's really important to be calling even after you send the documents back to find out what happened during that quality assurance process so that you can catch it as a borrower if you're going to need to redo something and then if you need to redo something and they're going back through the generation process you need to be calling just like you were before making sure you know when those new set of documents are going to be coming to you and you need to pay attention to whether you have other tpp payments coming due while you work on getting these documents fixed so if your loan modification doesn't pass quality assurance it doesn't mean that the process is over it doesn't mean you're kicked out of your loan mob it means you have to go back and do it again but you as a borrower should be responsible for making sure you are continuing to pay every month in the way that the lender wants you to and to make sure that they're continuing to work on the documents and that you're up to date on when you'll be receiving them and then obviously once you receive them make sure you execute them correctly so once your documents make it through quality assurance the lender will then counter sign the documents meaning they'll put some representative from the lender sometimes the investor will counter sign the documents and then what will happen is the bank will send the fully executed documents typically to your county for recording and the loan modification will get recorded with the county after that happens the bank will do two things they will technically remove your loan from a default status what that means is they take the flag that says you're in default off your account they do the calculations in their system where they actually apply the modification so they take the amount that they said that they would put on the back end they actually do it like they type it in there they put what your new principal balance is they put what your new payments is and then they kind of bring the loan current where they say you are no longer in default and you're just due for these monthly payments and so even after you get confirmation that your documents have made it through the quality assurance process you're going to want to call regularly to make sure that that last step of removing your loan from default status occurs that typically takes another two or three weeks after the quality assurance process is complete and after the documents are sent off for recording so questions you can be asking your bank are have my documents been sent for recording if they say yes say great is my loan still showing in a default status if the bank says yes then you need to keep calling until you confirm that they've actually finished the loan modification there are some problems that can pop up at the end and so if you're able to continue to follow up so you can catch these problems you'll be in a better situation and then lastly if you were somebody who got a loan modification done while you had foreclosure activity going on you're going to want to also reach out to either the foreclosure attorney's office or the trustee handling your foreclosure and just have a conversation with them preferably in writing where you get them to tell you that they know that you finished your loan modification and that they have canceled your foreclosure activity i can't tell you how many times lenders don't communicate to their own attorneys that a modification has been complete and then people end up in kind of tough situations where they keep getting foreclosure notices um so that's kind of the final modification process um the last question i get is people who have had investors coming to the home or calls because their foreclosure activity is made public it takes about 30 days for that information to be removed from the online websites it's horrible that that even happened to you in the first place but don't expect that just because you finish a final loan modification that the next day there won't be any public information on like a site like zillow or redfin or something like that so it does take about 30 days for like the world to kind of remove your public foreclosure status and so that is just something you're going to kind of have to you know bear through but you will get through those things will get removed for those of you who have been in default and have been getting repeated delinquent credit reporting because you were in default once a loan modification is recorded with the county and you resume making your normal payments you will be able to show a regular payment history on your loan and your credit will at that point start to recover good luck